Caveboy

I have been trying to get a hold of Chuck regarding my order. I left 5 or 6 voice messages at his work and no reply yet.

neutron82

I've seen a few recent threads in the transactions and feedback section as well, good luck

Caveboy

I hope he have a good reason for it! I prepayed for my auto cal and his tuning. So far I have nothing to show for! It has been 1.5 months. One excuse after another

Caveboy

Finally got a hold of him via his private email. We will wait and see when I get my autocal and how long does it take him to tune!

garline14

Yea, Chuck can be hard to reach at times, I was aware of this before I decided to purchase his package since I went read reviews but so far hes been responding in a timely manner. I sent him an email with my latest datalog Saturday and he sent my new tune fine back later that same day. We are on my 7th tune and 8th datalog in 4 months. Its a very time consuming process since u have to email back and forth. It takes longer on my part to get back to Chuck, usually takes me 2-3 weeks before I can get adatalog in. I work most of the time, then with the weather, sometimes it rains for 3-4 days straight so it takes time. But goodluck with everything. Hope it all works out.

0Chuck CoW

Hey man. Were you able to make that next datalog for me?

Thanks
Chuck CoW

garline14

Not yet, I will be heading out of town in the next 2 days and will be back on Sunday. When I get back from my trip I will get the log done.

DirtyOilMan

Hey guys, my $0.02 about Chuck and how to reach him.
Be patient. Period. He is a real professional tuner.
He is a very busy man with huge amount of customers. I did not realize that before I wrote huge post blaming him.
It is really hard to tune a car when a tuner and customer are at the different parts of the world 14 hours time gap between us.
I was calling him on 4th of July to ask when he is able to look at my log file. He answered and now I gonna test new tune update.

I send my e-mails at the morning just before working day starts. Big chance that my e-mail will be on the top of the list and be read first

Vasiliy

0Chuck CoW

Very good. I'm always here. I hope everyone realizes.... Sometimes you're waiting on ME....

And sometimes I'm waiting on YOU.

It goes both ways.

And the "nicer" you are with your phone calls, e-mails, & posts.... The faster your stuff gets done.
Chuck CoW

Caveboy

Yes, i got everything I need. The ball is in my court now to get when he needs to tune my car

0Chuck CoW

Before you install the blower and other parts..... PLEASE send me your base tune so I can send you something back that

shows you just how fun that Automatic C5 can be BEFORE you put the big mods on it.

This will also let us get your wideband installed and tested to be sure it's all working right and you understand how to use it

before the blower goes in.

I think you'll be shocked.
Chuck CoW

Caveboy

The blower was installed a year ago

0Chuck CoW

You got me all confused....

You told me you were putting a bunch of parts on the car and you had a hand held tuner.

I knew you had the blower but I assumed that you were in the process of installing everything....

Let's change this around a bit..... Same steps...Different order.

Please use the autocal to read out the existing tune... BEFORE you finish the wideband install.

I wanna see how the car was programmed..... and then BEFORE I CHANGE ANYTHING, I want you

to DATALOG the car with it's existing tune...using my AutoCal wideband setup so that I can see how it WAS

running BEFORE you add any more mods to the car.

ONLY install the wideband and nothing else and make me a good datalog.

I need to see how it was running BEFORE you or I touch anything.

That's the new order of steps.

Call me if you have questions.
Chuck CoW

Caveboy

Not even the thermostat?

0Chuck CoW

The thermostat is fine.... I just don't want headers, pulleys, etc... nothing that modifies the tune.

Shoot me your current tune with the AutoCal.

Chuck CoW

bmfvette

Caveboy

Where is the best location for the wide band sensor? I know is before t he driver side cat but where in reference of the o2 sensors?