L.A.P.D. Is not closing!
08-21-2008, 05:53 PM
#1
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St. Jude Donor '03-'04-'05-'06
L.A.P.D. Is not closing!
I am hearing rumors that Los Angeles Performance Division is closing. This rumor - like most rumors - is not true. We are still in business and have every intention of staying in business. Our thanks to the many loyal customers past an present.
And to those that have started this rumor - well -
Steven
And to those that have started this rumor - well -
Steven
08-21-2008, 06:18 PM
#2
Steven, the issue is that no one ever answers or returns phone calls or replies to e-mails, which would lead some to believe that you are or will be going out of business. Since Al and Doug left, LAPD seems to be going south, in my opinion, and needs a major restructuring. 
PS: Is Keith still there? He has never replied to my e-mails, despite confirming the correct address and me pleading with Hannah to please have him check and reply.
PS: Is Keith still there? He has never replied to my e-mails, despite confirming the correct address and me pleading with Hannah to please have him check and reply.
Last edited by PAUZAO; 08-21-2008 at 07:16 PM.
08-22-2008, 12:17 AM
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St. Jude Donor '03-'04-'05-'06
Steven, the issue is that no one ever answers or returns phone calls or replies to e-mails, which would lead some to believe that you are or will be going out of business. Since Al and Doug left, LAPD seems to be going south, in my opinion, and needs a major restructuring.
PS: Is Keith still there? He has never replied to my e-mails, despite confirming the correct address and me pleading with Hannah to please have him check and reply.
PS: Is Keith still there? He has never replied to my e-mails, despite confirming the correct address and me pleading with Hannah to please have him check and reply.
First, Keith is still here. We have had major difficulties with our web hosting company and email, and we are now in the process of changing web host, and re-working the shopping cart on the web site. These issues should be resolved within the next few weeks.
We have had staffing changes and are working on the phone issue as well.
I just want to assure everyone that we are working to resolve technical problems that have created a negative impact on our ability to respond promptly.
Lastly, we are restructuring - and it will be to the benefit of all of our customers.
Thanks again for your concern and comments, and I will send you a personal email, so you have my address and can contact me directly.
Steven
08-22-2008, 03:41 AM
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St. Jude Donor '03-'04-'05-'06
Pauzao... I am sending you a PM with my number. Give me a call when you get a chance so that I can help with whatever you need. I unfortunately have been on Jury Duty this week and Steven has had to cover for me with some of system issue's occurring at the same time.
Steven is doing a fantastic job and I will be back in the office Monday. We are still here and big/great changes are being worked on for the shop. We will announce them here really soon.
Keith
Steven is doing a fantastic job and I will be back in the office Monday. We are still here and big/great changes are being worked on for the shop. We will announce them here really soon.
Keith
08-22-2008, 06:55 AM
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St. Jude Donor '15
"In honor of jpee"
This was an "issue" beginning months ago, and you knew of it then. I'm not knocking you, but if it takes this long to respond, you need some serious attention from someone outside the organization.
09-04-2011, 12:59 AM
#14
Team Owner
i know this is an old post...but i feel needed to bring back up since i am in the middle of a huge pain in the @$$ ordeal just to order some z06 brake duct screens!
Ordered them on 8/19 and still nothing!! Even after 4 phone calls and 6 or so emails with dave there.
He cannot seem to locate my order even though i gave him the order # and the part # from his site! And also sent him a picture of the screens i ordered. He also sent me the page and asked me if the item was what i ordered and i told him it was. He is telling me that if you pay by paypal he cant see any information on it.....ok dont let paypal be an option for payment!! Not a hard thing to figure out!
Still no word on if my parts are sent out or not, i even told dave just to refund me if this was too much of an issue for him to figure out. This is by far the worst vendor experience yet and for such a simple item?? I really dont understand.
Ordered them on 8/19 and still nothing!! Even after 4 phone calls and 6 or so emails with dave there.
He cannot seem to locate my order even though i gave him the order # and the part # from his site! And also sent him a picture of the screens i ordered. He also sent me the page and asked me if the item was what i ordered and i told him it was. He is telling me that if you pay by paypal he cant see any information on it.....ok dont let paypal be an option for payment!! Not a hard thing to figure out!
Still no word on if my parts are sent out or not, i even told dave just to refund me if this was too much of an issue for him to figure out. This is by far the worst vendor experience yet and for such a simple item?? I really dont understand.
Thread reported!
