Got my car back from the dealer today!! Great story!!
03-05-2012, 03:01 PM
#1
Le Mans Master
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Got my car back from the dealer today!! Great story!!
About a week ago i dropped my car off at the dealer to replace harmonic balancer and water pump... Mind you all my car only has 21k on the odo and is never abused. However being an 06 it doesnt have warranty.. After speaking with the service manager chevy agreed to pay half the parts and labor. Very fair i thought. Well it turns out the service manager didnt find it to be fair at all! I walked in today ready to pay the agreed upon price of around 800 bucks and got a bill for only 250!!!! I asked him if it was a mistake. All he had to say was pay the girl at the window and enjoy your car. Gave him an amazing tip and a hug and off i went. Now thats a great dealer and service!! All dealers should be like this.
Last edited by brooklync5; 03-05-2012 at 03:04 PM.
03-05-2012, 03:03 PM
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St. Jude Donor '15
"In honor of jpee"
I agree, that is a great story! 
But in your excitement, you kept hitting some wrong keys. Thank goodness we all can read through it. j/k 
But in your excitement, you kept hitting some wrong keys. Thank goodness we all can read through it. j/k
03-05-2012, 03:07 PM
#4
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About a week ago i dropped my car off at the dealer to replace harmonic balancer and water pump... Mind you all my car only has 21k on the odo and is never abused. However being an 06 it doesnt have warranty.. After speaking with the service manager chevy agreed to pay half the parts and labor. Very fair i thought. Well it turns out the service manager didnt find it to be fair at all! I walked in today ready to pay the agreed upon price of around 800 bucks and got a bill for only 250!!!! I asked him if it was a mistake. All he had to say was pay the girl at the window and enjoy your car. Gave him an amazing tip and a hug and off i went. Now thats a great dealer and service!! All dealers should be like this.
(Of course now someone will post the should have covered it 100% !!)
03-05-2012, 03:13 PM
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St. Jude Donor '15
"In honor of jpee"
03-05-2012, 03:14 PM
#7
Retired & lovin' it!
About a week ago i dropped my car off at the dealer to replace harmonic balancer and water pump... Mind you all my car only has 21k on the odo and is never abused. However being an 06 it doesnt have warranty.. After speaking with the service manager chevy agreed to pay half the parts and labor. Very fair i thought. Well it turns out the service manager didnt find it to be fair at all! I walked in today ready to pay the agreed upon price of around 800 bucks and got a bill for only 250!!!! I asked him if it was a mistake. All he had to say was pay the girl at the window and enjoy your car. Gave him an amazing tip and a hug and off i went. Now thats a great dealer and service!! All dealers should be like this.
03-05-2012, 04:07 PM
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o yeah mods!! 
nice! You got a great deal. I would have payed the 250 and ran out of there before they would have noticed thinking I robbed them. Cant believe that was for real. just shows that they are some real nice people out there still
nice! You got a great deal. I would have payed the 250 and ran out of there before they would have noticed thinking I robbed them. Cant believe that was for real. just shows that they are some real nice people out there still
03-05-2012, 04:28 PM
#14
About a week ago i dropped my car off at the dealer to replace harmonic balancer and water pump... Mind you all my car only has 21k on the odo and is never abused. However being an 06 it doesnt have warranty.. After speaking with the service manager chevy agreed to pay half the parts and labor. Very fair i thought. Well it turns out the service manager didnt find it to be fair at all! I walked in today ready to pay the agreed upon price of around 800 bucks and got a bill for only 250!!!! I asked him if it was a mistake. All he had to say was pay the girl at the window and enjoy your car. Gave him an amazing tip and a hug and off i went. Now thats a great dealer and service!! All dealers should be like this.
Great to hear about your experience at your dealership!
Evan, Chevrolet Customer Service
03-05-2012, 04:51 PM
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St. Jude Donor '06-'07-'08-'09-'10-'11-'12-'13-'14-'15- '16-'17-‘18-‘19-'20-'21
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03-05-2012, 05:36 PM
#19
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St. Jude Donor '15
"In honor of jpee"
to semi-answer your question, over the years, it's been suggested, and done, by several posters on various threads. usually, it's for extraordinary service such as this was, but not always limited to that kind of above and beyond service.
