HRS KLR

Tried to get in the car this morning. Can't get the door to open. Only way to get in is use the emergency release. At the dealer now

mickey5

Cold weather=dead battery?

HRS KLR

The actuator went bad. I have to give a big shout out the koons chevy in tysons, va for getting me in and out in a hour, the day after thanksgiving.

cclive

Did you go around and try the passenger door? I understand that it's fixed...just wondering...

HRS KLR

Passenger door was fine. The tech said he has not seen a passenger door go bad, only the drivers side actuator.

cclive

Makes sense since the drivers will get much more use. Glad it got fixed so fast!

Chevy Cust Svc

That is awesome!

I am glad that they had you in an out in about an hour. That is excellent Customer Service!

I hope you had a great Thanksgiving,

Kelly J.
Chevrolet Customer Care

blkvette07

was it the outside touch pad or the latch assembly that they replaced?

erikszr1

Most door problems I see are the outside button. Glad your all fixed up! Have a great weekend!

HRS KLR

It looked like something behind the plastic trim behind the drivers side seat on the side of the car. It was approximatle at ear height. He never took the door panel off and didn,t appear to work on the door itself. He is their corvette specialist and only works on vettes. I will look at the paperwork and see what part was replaced.

HRS KLR

Borh outside and inside buttons didn't work. You could hear the actuator, but the door wouldn't open. It acted like it opened an a half inch and i had to use the lever on the floor to open it all the way.

HRS KLR

He replaced the door lock assembly.

johnodrake

Koons was a quality dealer when I lived in the area.

blkvette07

ok thanks,i work parttime for a local used car dealer and we have a 08 that will not open from the inside,trying to figure out what the deal is,lol

btw,hrs your vette looks a lot like mine,good taste!

mozz51

I replaced the door latch actuator on my 05 and the door latch worked for a while then quit. Turned out I had a bad Body Control Module (BCM) that didn't send enough power to the door latch. replaced the BCM and all is well. It's pricey though. You have to replace the part then have a dealer reflash the BCM to your car. Could be that or maybe just the inside button?

HRS KLR

Does it open just a little bit? Like you can wiggle the door a little? That is what mine did. You could hear the actuator and then when you tried to open the door, it moved a little and then the latch would catch. Did the same from inside and outside the car.

After fixing the door, drove straight to a tint place and got 15% put on the doors

Knob Jockey

Nice to hear about a good dealer experience for a change.

Thanks for posting.

blkvette07

no,they door button on the inside does nothing but make the red light on the door panel come on.this car has aftermarket lambo style doors so there is no telling what is causing the problem.