Tire Repair
09-03-2014, 01:29 PM
#1
Melting Slicks
Thread Starter
Tire Repair
I took my tire to pep boys for a flat repair. Holiday weekend, and no one else was open. I rolled the tire in, and gave specific instructions, I wanted an inside repair with a patch-plug. The nail was perfectly centered in the tread, easy repair for an experienced technician.
3 hours later, I go back, and the morons plugged it from the outside.
If you research this, once a tire is plugged, it is not considered serviceable. Especially on a performance tire. In fact, the plug cannot be removed, you cannot grind it off, and patch over it. The tire is considered destroyed by an improper repair.
So they ruined a perfectly good tire, and now they are paying for a new tire, and installation. They admitted they did wrong, and are making it right. I went right up the ladder to the corporate office.
When you need a tire repair, make sure it's done with a patch-plug combination. And don't accept anything less.
3 hours later, I go back, and the morons plugged it from the outside.
If you research this, once a tire is plugged, it is not considered serviceable. Especially on a performance tire. In fact, the plug cannot be removed, you cannot grind it off, and patch over it. The tire is considered destroyed by an improper repair.
So they ruined a perfectly good tire, and now they are paying for a new tire, and installation. They admitted they did wrong, and are making it right. I went right up the ladder to the corporate office.
When you need a tire repair, make sure it's done with a patch-plug combination. And don't accept anything less.
09-03-2014, 01:45 PM
#2
SUBVETTE
Great that they are paying for the mistake, however you are left holding the bag as far as locating a replacement, since Pep Boys won't carry it and your time and inconvenience are worth something. Good Luck.