whatcop?

I've had the bassani system on my Z06 and then when I got rid of it for a ZR1 I pulled it off and transferred it over because I liked the sound so much. However a few months before I got rid of my Z06 I started to hear a rattle coming from the muffler. Apparently some of the baffling had come apart inside the muffler. I contacted bassani who gave me the run around for about a month when all off the sudden a box shows up at my door. Keep in mind this was back in September when I first contacted them and just the other day they started emailing me. There was no invoice that came with the new muffler and nothing stating that I needed to return the old muffler to them. Their excuse for why it took so long to get me a new muffler was first that they had to make one and then that since they discontinued my system that they had to have the R&D department find out if the new muffler would transfer over.

RedZ4me

Made me chuckle .........and sad thing is, they do not understand how powerful the internet can be........bad news spreads real fast. I love your replies.......honda muffler hahaha.

titletaker

I think they are referring to the original shipping invoice when you first purchased the mufflers, not when they sent the replacement part.

whatcop?

I bought the original muffler system from LM performance so I highly doubt that.

Zyrox

"I can always run down and yank something off a Honda for you."

Not very professional customer service, especially considering the fault was theirs.

az sheriff

I have an old cherry bomb you can send them. They probably wouldn't know the difference.

nickolbag

Eh, probably your fault anyways. If you called them and were polite chances are it would have been cleared up. Sarcastic emails aren't the best way to get what you want.