Treated very poorly - GM order process is BROKEN!
#101
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Good response by Rick. If you don't want to change your order, find a forum dealer that can get the car you want.
#102
If he is not successful, I will call both Mike and Rick.
This dealer is a very large multiple location GM dealer, just not a large Corvette dealer. I am very high in lifetime sales with GM. I hope these factors help him come up with a workable solution. If not...it is on to "plan B".
I am not going to post anymore in this thread because we are starting to re-hash the same issues. I will post after I hear from my dealer.
Thanks again to all for your advice, wisdom and creativity.
Last edited by Zhuskers1; 09-28-2013 at 06:39 PM.
#103
I do note see this as an issue my dealer created. Based on our long relationship, I am going to give the dealer until mid next week to come up with a solution.
If he is not successful, I will call both Mike and Rick.
This dealer is a very large multiple location GM dealer, just not a large Corvette dealer. I am very high lifetime sales with GM. I hope these factors help him come up with a workable solution. If not...it is on to "plan B".
I am not going to post anymore in this thread because we are starting to re-hash the same issues. I will post after I hear from my dealer.
Thanks again to all for your advice, wisdom and creativity.
If he is not successful, I will call both Mike and Rick.
This dealer is a very large multiple location GM dealer, just not a large Corvette dealer. I am very high lifetime sales with GM. I hope these factors help him come up with a workable solution. If not...it is on to "plan B".
I am not going to post anymore in this thread because we are starting to re-hash the same issues. I will post after I hear from my dealer.
Thanks again to all for your advice, wisdom and creativity.
#104
Le Mans Master
I agree that giving your local dealer every opportunity is a good plan. Even if they can't get the car for you in the current time frame, you still get to have that relationship you enjoy with them. They would most likely be glad to help you with a courtesy delivery if you do go to another dealer. Good luck to you.
#105
Let me get this straight. An option is listed by GM. A customer orders that option. GM cannot deliver that option because the "supplier" doesn't have any more. The supplier doesn't have any more because 1. they are incapable of meeting demand, or 2. GM didn't order enough. This is not GM's problem? It is the customer? It is the supplier? It is the dealer?
So should not the solution be that GM places those customers first in line when the option is available, and gives them a $$ rebate for screwing them around?
In lots of businesses, if you say you can do something and you can't you pay.
So should not the solution be that GM places those customers first in line when the option is available, and gives them a $$ rebate for screwing them around?
In lots of businesses, if you say you can do something and you can't you pay.
#106
Got bumped too!
I also had a deposit with a dealer that only had a 3 car allocation--and I was #3. The choice was to either eliminate the Z51 option or lose my spot since the dealer did not want to lose his #3 allocation. He's ordering one for inventory(unless he can quickly find a non Z51 customer) since he has only until next Tuesday to do so. I found another dealer that had an allocation and I'm told I will be the next Z51 order when the constriction is removed. I'm assuming that the Z51 constriction will will not last very long!!
#107
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With all the issues going on , I just don't get why people don't wait for the 15's. It's not that far out and the 15's will have all the issues figured out hopefully. All the back and forth just to get the 14 is non sense. Not to mention dealers will discounting the. By the second year.
#108
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St. Jude Donor '13
With all the issues going on , I just don't get why people don't wait for the 15's. It's not that far out and the 15's will have all the issues figured out hopefully. All the back and forth just to get the 14 is non sense. Not to mention dealers will discounting the. By the second year.
#109
...
Last edited by C5 Hardtop; 09-29-2013 at 12:15 PM. Reason: doh, I was late to the thread
#110
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Getting real close to pulling order and waiting for 2015 .i think gm could have done a better job on their suppliers and a timely response to questions about orders
#111
Le Mans Master
Michael
#113
Burning Brakes
I do note see this as an issue my dealer created. Based on our long relationship, I am going to give the dealer until mid next week to come up with a solution.
If he is not successful, I will call both Mike and Rick.
This dealer is a very large multiple location GM dealer, just not a large Corvette dealer. I am very high in lifetime sales with GM. I hope these factors help him come up with a workable solution. If not...it is on to "plan B".
I am not going to post anymore in this thread because we are starting to re-hash the same issues. I will post after I hear from my dealer.
Thanks again to all for your advice, wisdom and creativity.
If he is not successful, I will call both Mike and Rick.
This dealer is a very large multiple location GM dealer, just not a large Corvette dealer. I am very high in lifetime sales with GM. I hope these factors help him come up with a workable solution. If not...it is on to "plan B".
I am not going to post anymore in this thread because we are starting to re-hash the same issues. I will post after I hear from my dealer.
Thanks again to all for your advice, wisdom and creativity.