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Chevrolet Customer Service order tracking thread

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Old 12-14-2016, 11:56 AM
  #20021  
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Originally Posted by panheaddan
TXNJFZ- Delaware
thanks
Hi panheaddan,

Our systems are showing that your order is moving toward the production process and has a TPW tentatively set for 12/19! Please note that, since this date is tentative, it does have the potential to change. Feel free to follow up with us closer to that time for another update.

Julie C
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Old 12-14-2016, 12:07 PM
  #20022  
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Originally Posted by PHILLIP YOUNG
You could not find it because I gave you the wrong intel.
Sorry about that. Confused Tango for a 7.
Try TXHP7C.
Thank you once again Julie C.
Phil
No worries, Phil!

Your order is moving toward the production process and has a TPW of 12/19. This date is tentative, so please keep in mind that it may be subject to change. Check in with us around then and we would be happy to fill you in on any updates!

Julie C
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Old 12-14-2016, 12:21 PM
  #20023  
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Originally Posted by Chevy Cust Svc
Hey D,

I’m happy to say that your ‘Vette was officially produced on 12/12/2016! I have a VIN to give you, which I’ll send over via private message soon.

Julie C
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Whoo-hoo! Thank you!

--D
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Old 12-14-2016, 12:35 PM
  #20024  
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Originally Posted by Chevy Cust Svc
Hey 8850,

Congratulations on your new ‘Vette purchase! Our systems are, unfortunately, not equipped to track a shipped order. I recognize that you would like to obtain updates anytime, however, your dealership would be in the best position to provide the most up to date information.

Should you have any questions, feel free to send us a private message.

Julie C
Chevrolet Customer Care
I've tried tracking via OnStar but it shows to be in the same location. Only time I get an update is when the engine has been started. I know it's moved from the location noted on the OnStar map on my phone. But thanks Julie!
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Old 12-14-2016, 02:47 PM
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Order Number TXVJ32
Redwood City CA
Thank you..
Rich
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Old 12-15-2016, 10:34 AM
  #20026  
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Originally Posted by dchristo
Whoo-hoo! Thank you!

--D
No problem at all, D.

Julie C
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Old 12-15-2016, 10:55 AM
  #20027  
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Originally Posted by 8850
I've tried tracking via OnStar but it shows to be in the same location. Only time I get an update is when the engine has been started. I know it's moved from the location noted on the OnStar map on my phone. But thanks Julie!
You’re welcome, 8850!

I’m sorry I could not provide more information. Please feel free to continue to keep us updated and send some pictures when you meet her.

Julie C
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Old 12-15-2016, 11:08 AM
  #20028  
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Originally Posted by Chevy Cust Svc
You’re welcome, 8850!

I’m sorry I could not provide more information. Please feel free to continue to keep us updated and send some pictures when you meet her.

Julie C
Chevrolet Customer Care
No problem. Actually we have tracking figured out via my wife's phone using "my Chevrolet" app.

Here's a link with a pic of the car the dealer sent me just before it left New Hampshire.

https://www.corvetteforum.com/forums...n-the-way.html

Last edited by 8850; 12-15-2016 at 11:10 AM.
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Old 12-15-2016, 11:10 AM
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Originally Posted by Puttnutt24
Order Number TXVJ32
Redwood City CA
Thank you..
Rich
Hey Rich,

Our systems are showing that your order is moving toward the production process! The TPW is tentatively scheduled for 1/09, however, please note that this date may be subject to change. Touch base with us around then for another update.

Julie C
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Old 12-15-2016, 11:25 AM
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Thank you Julie.
Have a great Christmas and Happy New Year..
Talk to you soon after, , thanks again.
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Old 12-15-2016, 11:25 AM
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Originally Posted by 8850
No problem. Actually we have tracking figured out via my wife's phone using "my Chevrolet" app.

Here's a link with a pic of the car the dealer sent me just before it left New Hampshire.

https://www.corvetteforum.com/forums...n-the-way.html
She’s beautiful, 8850! Nothing like a red ‘Vette to get you into the Holiday spirit.

Have a wonderful day!

Julie C
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Old 12-15-2016, 11:43 AM
  #20032  
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Originally Posted by Chevy Cust Svc
Hi panheaddan,

Our systems are showing that your order is moving toward the production process and has a TPW tentatively set for 12/19! Please note that, since this date is tentative, it does have the potential to change. Feel free to follow up with us closer to that time for another update.

Julie C
Chevrolet Customer Care
Thanks, Can you give me the VIN when you know it? I have to get a new insurance company- because I moved to DE and they can't even begin to write policy, without VIN.
Thanks again
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Old 12-15-2016, 11:45 AM
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Originally Posted by Puttnutt24
Thank you Julie.
Have a great Christmas and Happy New Year..
Talk to you soon after, , thanks again.
You’re welcome, Rich!

Merry Christmas and Happy New Year to you as well.

Julie C
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Old 12-15-2016, 11:48 AM
  #20034  
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Originally Posted by Chevy Cust Svc
She’s beautiful, 8850! Nothing like a red ‘Vette to get you into the Holiday spirit.

Have a wonderful day!

Julie C
Chevrolet Customer Care
Thanks Julie! And have a Merry Christmas and Happy New Year!
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Old 12-15-2016, 11:56 AM
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Originally Posted by panheaddan
Thanks, Can you give me the VIN when you know it? I have to get a new insurance company- because I moved to DE and they can't even begin to write policy, without VIN.
Thanks again
No problem, panheaddan!

Once we’re able to obtain your VIN, we would be happy to send that information over.

Happy Holidays!

Julie C
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Old 12-15-2016, 12:17 PM
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Originally Posted by 8850
Thanks Julie! And have a Merry Christmas and Happy New Year!
You’re very welcome, 8850.

Merry Christmas and Happy New Year to you too!

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Old 12-15-2016, 07:30 PM
  #20037  
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HI Julie my TPW is 12/19 can you please check my order TXJGVS.
Thanks.
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Old 12-16-2016, 01:28 PM
  #20038  
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Julie please tell me the car is alive.
Mitch
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Old 12-18-2016, 08:43 PM
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Originally Posted by MITCH
Julie please tell me the car is alive.
Mitch
Do not leave my hanging now Julie. Can you please check for me.
Thanks
Mitch

Last edited by MITCH; 12-18-2016 at 08:43 PM.
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Old 12-19-2016, 04:23 PM
  #20040  
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Originally Posted by MITCH
Do not leave my hanging now Julie. Can you please check for me.
Thanks
Mitch
Help Julie. Where did you go? PLEASE RUN TXJGVS.
Thanks
Mitch.
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