Chevrolet Customer Service order tracking thread
tXNJFZ. Dealer said my car is on a trailer. Can I get a Vin to get an insurance policy for when it arrives? Danielmain@ comcast.net
Thanks
Thanks for VIN I now have ins policy.
Any idea when delivery truck will arrive at dealer in DE ?
Thanks
Thanks for VIN I now have ins policy.
Any idea when delivery truck will arrive at dealer in DE ?
Last edited by panheaddan; 12-20-2016 at 12:31 PM.
I’m sorry for the delay, Mitch!
I’ve got great news; your baby was born on 12/16/2016. I have a VIN to provide, which I will be sending via private message shortly.
Congratulations!
Julie C
Chevrolet Customer Care
I’ve got great news; your baby was born on 12/16/2016. I have a VIN to provide, which I will be sending via private message shortly.
Congratulations!
Julie C
Chevrolet Customer Care
Drifting
Racer
Txhp7c
Good Morning Julie C.
Looks as if another customer's 12/19 TPW was actually built 12/16.
At your convenience please kindly check mine.
TXHP7C
Thanks again and appreciate your help.
Phil
Looks as if another customer's 12/19 TPW was actually built 12/16.
At your convenience please kindly check mine.
TXHP7C
Thanks again and appreciate your help.
Phil
I would be happy to send over your VIN! Please be on the lookout for an email I’ll be sending you soon along with that information. Let me know if you do not receive this and if you have any questions.
Congratulations!
Julie C
Chevrolet Customer Care
Last edited by Chevy Cust Svc; 12-20-2016 at 11:33 AM.
You’re very welcome, Mitch!
Unfortunately, we are unable to provide shipping details as our systems are not equipped to obtain this information. We do recommend that you reach out to your dealership, as they are in the best position to provide further insight.
Feel free to send us a private message if you have any additional questions!
Julie C
Chevrolet Customer Care
Unfortunately, we are unable to provide shipping details as our systems are not equipped to obtain this information. We do recommend that you reach out to your dealership, as they are in the best position to provide further insight.
Feel free to send us a private message if you have any additional questions!
Julie C
Chevrolet Customer Care
I’m excited to say that your ‘Vette was produced on 12/19/2016! In order to provide your VIN, I’ll be sending you a private message soon.
Julie C
Chevrolet Customer Care
Racer
Thank you very much and I will anticipate your PM.
Enjoy the holidays.
Phil
Unfortunately, our systems are unable to obtain tracking information as they are not equipped to do so. I would recommend that you reach out to your selling dealership, as they are in the best position to provide more insight.
Feel free to send us a private message if you have any additional questions!
Julie C
Chevrolet Customer Care
Our systems are showing that your order is moving toward the production process and has a TPW scheduled for 02/06/2017. Please note that this date is tentative and may be subject to change. Feel free to follow up with us around then and we can fill you in on any updates!
Julie C
Chevrolet Customer Care
Advanced
Happy holidays Julie,
Can you please give me an update on our order TXTN7J - we had an initial TPW of 1/9 but heard from our dealer that the car has been built. If so, can you provide the actual build date.
Thanks much!
Mike W
Can you please give me an update on our order TXTN7J - we had an initial TPW of 1/9 but heard from our dealer that the car has been built. If so, can you provide the actual build date.
Thanks much!
Mike W
I am happy to confirm that your ‘Vette was officially produced on 12/23/2016. I’ll be sending you a private message shortly in order to provide your VIN, so please keep an eye out for that information.
Congratulations!
Julie C
Chevrolet Customer Care
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4 GRINS (12-29-2016)
Drifting
My car has been built and the last status I have is that it is sitting in the Topeka rail yard. I tried the online chat and Customer Service said they could not provide shipping status. Is that available on this thread?
Thanks.
Thanks.