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Chevrolet Customer Service order tracking thread

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Old 12-19-2016, 04:42 PM
  #20041  
panheaddan
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tXNJFZ. Dealer said my car is on a trailer. Can I get a Vin to get an insurance policy for when it arrives? Danielmain@ comcast.net
Thanks


Thanks for VIN I now have ins policy.
Any idea when delivery truck will arrive at dealer in DE ?

Last edited by panheaddan; 12-20-2016 at 12:31 PM.
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Old 12-20-2016, 10:40 AM
  #20042  
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Originally Posted by MITCH
Help Julie. Where did you go? PLEASE RUN TXJGVS.
Thanks
Mitch.
I’m sorry for the delay, Mitch!

I’ve got great news; your baby was born on 12/16/2016. I have a VIN to provide, which I will be sending via private message shortly.

Congratulations!

Julie C
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Old 12-20-2016, 11:03 AM
  #20043  
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Originally Posted by Chevy Cust Svc
I’m sorry for the delay, Mitch!

I’ve got great news; your baby was born on 12/16/2016. I have a VIN to provide, which I will be sending via private message shortly.

Congratulations!

Julie C
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Thanks Julie!! Have a great holiday!!
Mitch
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Old 12-20-2016, 11:04 AM
  #20044  
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Originally Posted by MITCH
Thanks Julie!! Have a great holiday!!
Mitch
one last question does the trucking company close for the holidays.
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Old 12-20-2016, 11:05 AM
  #20045  
PHILLIP YOUNG
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Default Txhp7c

Good Morning Julie C.
Looks as if another customer's 12/19 TPW was actually built 12/16.
At your convenience please kindly check mine.
TXHP7C
Thanks again and appreciate your help.
Phil
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Old 12-20-2016, 11:32 AM
  #20046  
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Originally Posted by panheaddan
tXNJFZ. Dealer said my car is on a trailer. Can I get a Vin to get an insurance policy for when it arrives? Danielmain@ comcast.net
Thanks
Hi panheaddan,

I would be happy to send over your VIN! Please be on the lookout for an email I’ll be sending you soon along with that information. Let me know if you do not receive this and if you have any questions.

Congratulations!

Julie C
Chevrolet Customer Care

Last edited by Chevy Cust Svc; 12-20-2016 at 11:33 AM.
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Old 12-20-2016, 12:09 PM
  #20047  
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Originally Posted by MITCH
one last question does the trucking company close for the holidays.
You’re very welcome, Mitch!

Unfortunately, we are unable to provide shipping details as our systems are not equipped to obtain this information. We do recommend that you reach out to your dealership, as they are in the best position to provide further insight.

Feel free to send us a private message if you have any additional questions!

Julie C
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Old 12-20-2016, 12:19 PM
  #20048  
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Originally Posted by PHILLIP YOUNG
Good Morning Julie C.
Looks as if another customer's 12/19 TPW was actually built 12/16.
At your convenience please kindly check mine.
TXHP7C
Thanks again and appreciate your help.
Phil
Hey Phil,

I’m excited to say that your ‘Vette was produced on 12/19/2016! In order to provide your VIN, I’ll be sending you a private message soon.

Julie C
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Old 12-20-2016, 12:35 PM
  #20049  
panheaddan
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tXNJFZ Thanks for getting me a VIN


Any idea when Vette will arrive at dealer in DE ?
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Old 12-20-2016, 01:24 PM
  #20050  
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Originally Posted by Chevy Cust Svc
Hey Phil,

I’m excited to say that your ‘Vette was produced on 12/19/2016! In order to provide your VIN, I’ll be sending you a private message soon.

Julie C
Chevrolet Customer Care
You're excited?
Thank you very much and I will anticipate your PM.
Enjoy the holidays.
Phil
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Old 12-22-2016, 10:54 AM
  #20051  
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Originally Posted by panheaddan
tXNJFZ Thanks for getting me a VIN


Any idea when Vette will arrive at dealer in DE ?
Hey panheaddan,

Unfortunately, our systems are unable to obtain tracking information as they are not equipped to do so. I would recommend that you reach out to your selling dealership, as they are in the best position to provide more insight.

Feel free to send us a private message if you have any additional questions!

Julie C
Chevrolet Customer Care
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Old 12-22-2016, 11:23 AM
  #20052  
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Originally Posted by PHILLIP YOUNG
You're excited?
Thank you very much and I will anticipate your PM.
Enjoy the holidays.
Phil
Send some pictures when you get to meet her, Phil!

Enjoy the Holidays as well.

Julie C
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Old 12-26-2016, 10:15 AM
  #20053  
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Hi Julie,

Can you check on my first Corvette order number TZKNX5?

Thanks,

Paul
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Old 12-27-2016, 10:51 AM
  #20054  
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Originally Posted by pdkwork
Hi Julie,

Can you check on my first Corvette order number TZKNX5?

Thanks,

Paul
Congratulations on your first Corvette order, Paul!

Our systems are showing that your order is moving toward the production process and has a TPW scheduled for 02/06/2017. Please note that this date is tentative and may be subject to change. Feel free to follow up with us around then and we can fill you in on any updates!

Julie C
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Old 12-27-2016, 02:33 PM
  #20055  
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Happy holidays Julie,

Can you please give me an update on our order TXTN7J - we had an initial TPW of 1/9 but heard from our dealer that the car has been built. If so, can you provide the actual build date.

Thanks much!
Mike W
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Old 12-29-2016, 10:55 AM
  #20056  
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Originally Posted by 4 GRINS
Happy holidays Julie,

Can you please give me an update on our order TXTN7J - we had an initial TPW of 1/9 but heard from our dealer that the car has been built. If so, can you provide the actual build date.

Thanks much!
Mike W
Happy Holidays, Mike!

I am happy to confirm that your ‘Vette was officially produced on 12/23/2016. I’ll be sending you a private message shortly in order to provide your VIN, so please keep an eye out for that information.

Congratulations!

Julie C
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Old 01-02-2017, 05:07 PM
  #20057  
CockneyUSA
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Hi,

I have an order #TWFBNX. I believe it should be finished next week but I'm not sure.

Regards
Alan
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Old 01-03-2017, 01:00 AM
  #20058  
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My car has been built and the last status I have is that it is sitting in the Topeka rail yard. I tried the online chat and Customer Service said they could not provide shipping status. Is that available on this thread?

Thanks.
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Old 01-03-2017, 02:56 PM
  #20059  
Bulletman
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Julie can you check and see if this order has been turned in. VBBZBX. Thanks Gary.
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Old 01-05-2017, 12:45 PM
  #20060  
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Originally Posted by CockneyUSA
Hi,

I have an order #TWFBNX. I believe it should be finished next week but I'm not sure.

Regards
Alan
Hey Alan,

Thanks for reaching out! Your baby is right on track, with her TPW set for 1/9/17. Hold tight, you're on the home stretch.

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