Chevrolet Customer Service order tracking thread

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01-11-2017, 10:58 AM

#20081

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by MrMik001

Julie,
Thanks so much!

Mike

You’re certainly welcome, Mike!

Julie C
Chevrolet Customer Care

01-11-2017, 01:15 PM

#20082

TonyBro1

Instructor

Member Since: Jul 2007

Posts: 100

Likes: 75

Received 26 Likes on 16 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hey Tony,

I’m glad to hear you were able to obtain your order number! If you’d like any status updates, feel free to send that information over and we would be happy to be of assistance.

Julie C
Chevrolet Customer Care

Hi Julie,

It's VBFTTX. Thank you!

Tony

01-11-2017, 01:50 PM

#20083

gymdoc

Racer

Member Since: Sep 2016

Location: Bay Area CA

Posts: 301

Likes: 41

Received 66 Likes on 46 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hi Daniel,

Our systems are showing that your order is moving along nicely and has a TPW of 2/06. Please note that this date is tentative and may be subject to change. Check in with us closer to that time and we can take another look at your order.

Additionally, we are unable to provide shipping information as our systems are not equipped to do so. I would recommend reaching out to your selling dealership as they may be able to provide further insight.

Feel free to let me know if you have any questions!

Julie C
Chevrolet Customer Care

Thank you for the update. I thought the Z's were set for a production run date of 1/6 not 2/6?? In any case, once in production what is the typical time to ship?

01-11-2017, 06:50 PM

#20084

GreenGA

Burning Brakes

Member Since: Apr 2015

Location: Marlton New Jersey

Posts: 1,041

Likes: 176

Received 115 Likes on 96 Posts

Would it be possible for a check of VBFTQG?

Thanks.

01-13-2017, 04:46 PM

#20085

pdkwork

Intermediate

Member Since: Aug 2016

Posts: 29

Likes: 1

Received 9 Likes on 8 Posts

Hi Julie,

I originally had a TPW of 2/6 for order TZKNX5. Still on track?

Thanks,

Paul

01-16-2017, 06:12 PM

#20086

Bulletman

Heel & Toe

Member Since: Nov 2013

Location: Ky

Posts: 24

Likes: 4

Received 2 Likes on 2 Posts

Julie/Steph
Could you check VBBZBX.

Thanks Gary

01-18-2017, 06:51 PM

#20087

GTT

1st Gear

Member Since: Jan 2017

Location: Argyle Texas

Posts: 1

Likes: 0

Received 0 Likes on 0 Posts

Hi - could you check TZNVB2? Had a TPW of 2/6/17; just curious as to whether that's still on track.

Thanks,
Simon

01-24-2017, 08:31 AM

#20088

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by TonyBro1

Hi Julie,

It's VBFTTX. Thank you!

Tony

No problem, Tony!

Our systems are showing that your order is moving toward the production process and has a TPW tentatively scheduled for 2/13.

Please note that this date may be subject to change, so feel free to follow up with us closer to that time for another update!

Julie C
Chevrolet Customer Care

01-24-2017, 08:41 AM

#20089

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by gymdoc

Thank you for the update. I thought the Z's were set for a production run date of 1/6 not 2/6?? In any case, once in production what is the typical time to ship?

Hi Daniel,

Since vehicles move through the production process on a case by case basis, we’re unable to speculate on a specific timeline. Additionally, your dealership is in the best position to provide potential shipping information.

Please don’t hesitate to reach out if you have any further questions!

Julie C
Chevrolet Customer Care

01-24-2017, 08:49 AM

#20090

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by GreenGA

Would it be possible for a check of VBFTQG?

Thanks.

Hey GreenGA,

After reviewing your order, I see that it is moving along nicely and has a TPW scheduled for 2/13! Please keep in mind that this date is tentative and may be subject to change. Touch base with us around then and we’ll fill you in on any updates.

Julie C
Chevrolet Customer Care

01-24-2017, 09:01 AM

#20091

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by pdkwork

Hi Julie,

I originally had a TPW of 2/6 for order TZKNX5. Still on track?

Thanks,

Paul

Hi Paul,

Our systems are showing that your TPW is now set for 2/13. I know this is an exciting process, and the suspense may be building! As mentioned, please keep in mind that this date is tentative and feel free to follow up with us again soon so we can take another look at your order.

Julie C
Chevrolet Customer Care

01-24-2017, 09:20 AM

#20092

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by Bulletman

Julie/Steph
Could you check VBBZBX.

Thanks Gary

Hey Gary,

Your ‘Vette is on track with a tentative TPW of 2/06.

Feel free to check in with us again around that time and we’ll update you with any new details!

Julie C
Chevrolet Customer Care

The following users liked this post:

Bulletman (01-24-2017)

01-24-2017, 09:40 AM

#20093

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by GTT

Hi - could you check TZNVB2? Had a TPW of 2/6/17; just curious as to whether that's still on track.

Thanks,
Simon

Hey Simon,

After reviewing your order, I see that your ‘Vette is on track with a tentative TPW of 2/06! I must kindly note that, as this date is tentative, it does have the potential to change. Don’t hesitate to follow up with us again soon for another update.

Julie C
Chevrolet Customer Care

01-24-2017, 10:12 AM

#20094

TonyBro1

Instructor

Member Since: Jul 2007

Posts: 100

Likes: 75

Received 26 Likes on 16 Posts

Quote:

Originally Posted by Chevy Cust Svc

No problem, Tony!

Our systems are showing that your order is moving toward the production process and has a TPW tentatively scheduled for 2/13.

Please note that this date may be subject to change, so feel free to follow up with us closer to that time for another update!

Julie C
Chevrolet Customer Care

Thank you Julie. This is exciting!

01-24-2017, 10:44 AM

#20095

GreenGA

Burning Brakes

Member Since: Apr 2015

Location: Marlton New Jersey

Posts: 1,041

Likes: 176

Received 115 Likes on 96 Posts

Quote:

Originally Posted by Chevy Cust Svc

Julie C
Chevrolet Customer Care

Julie,

I hate to be a PITA, but, just so I understand correctly.

Does your post mean that the TPW is tentative for 2/13 or a TPW will be set during that week?

Thanks, for everything.

01-25-2017, 05:06 PM

#20096

serendib

Instructor

Member Since: Feb 2014

Posts: 105

Likes: 385

Received 64 Likes on 35 Posts

Status of Order VBDC75

Julie,

Can you please give me the status on VBDC75?

Thanks

Romesh

01-27-2017, 05:49 AM

#20097

drobbins

Instructor

Member Since: Aug 2016

Location: Wake Forest NC

Posts: 243

Likes: 20

Received 52 Likes on 33 Posts

Hi Julie,

Could you check VBJNV9 for me?

Thanks
Dave

01-27-2017, 01:00 PM

#20098

BooSSted

Drifting

Member Since: Jul 2015

Location: NY

Posts: 1,585

Likes: 149

Received 305 Likes on 246 Posts

Order Tracking

Hello Julie, can you please give details on order : #VBTTP7

01-28-2017, 05:00 AM

#20099

Roosters

Intermediate

Member Since: Jan 2017

Location: Westlake Village California

Posts: 31

Likes: 3

Received 1 Like on 1 Post

Hello,

#VBHVNS, please?

Thanks!

Eric

01-29-2017, 04:08 PM

#20100

Topspraydr

Intermediate

Member Since: Feb 2016

Location: Wesley Chapel FL

Posts: 48

Likes: 17

Received 9 Likes on 5 Posts

For those of you that tracked it recently how long did it take to arrive at your dealership after the TPW week and produced? I'm in FL but anyone that wants to respond thanks!

Last edited by Topspraydr; 01-29-2017 at 04:09 PM.

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