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Chevrolet Customer Service order tracking thread

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Old 02-17-2017, 06:23 PM
  #20141  
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Originally Posted by Mk3chris
Can you please check the status of order # VBBZP1 ?

It was scheduled for production this week. Thanks!
Hi Mk3chris,

Our systems are showing that your baby was born on 02/06/2017! If you have any questions regarding shipping information, I would recommend reaching out to your selling dealership as they may be able to provide these details.

Congratulations and feel free to let us know if you have any questions.

Julie C
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Old 02-17-2017, 06:41 PM
  #20142  
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Originally Posted by keepah
How do you live chat at Chevy.com? Can't get it to load. Like to check my order.
Thanks for reaching out to us, keepah!

After searching your order, unfortunately, I was unable to obtain an update with the order number you provided. I would recommend reaching out to your selling dealership to confirm your order information.

Additionally, there is an “owners” tab near the top right at http://www.chevrolet.com/. Once you’ve clicked on this, there is an option to chat now right below the services section. If you have any additional questions, please feel free to send us a private message!

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Old 02-17-2017, 06:47 PM
  #20143  
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Originally Posted by ea327
Good morning, Julie.

Would you please check on order # VCDGBR?

Thanks,
Eric
Hey Eric,

Our systems are showing that your order is moving along nicely and has been assigned a tentative TPW of 2/27! I must kindly note that, as this date it tentative, it may be subject to change. Feel free to touch base with us around then and we’ll take another look at your order.

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Old 02-17-2017, 06:53 PM
  #20144  
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Originally Posted by Jon Webb
Julie-- can you let me know the status on my order? VCNZRH

Doubt it's moved very far, but some folks have had theirs moving pretty quick!

Thanks!
Thanks for taking the time to reach out to us, Jon!

Your order is moving toward the production process and has a TPW of 3/06. Please keep in mind that this date is tentative and, as a result, does have the potential to change. Please follow up with us again soon and we’ll update you with any new details!

Julie C
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Old 02-17-2017, 07:01 PM
  #20145  
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Originally Posted by serendib
Hi

Please give me another update on VBDC75 please.

Thanks

Romesh
Hey Romesh,

I am excited to say that your ‘Vette was officially produced on 02/09/2017! At this time, I would recommend reaching out to your selling dealership as they are in the best position to provide delivery details.

Please don’t hesitate to let us know if you have any questions!

Julie C
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Old 02-17-2017, 07:06 PM
  #20146  
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Originally Posted by pdkwork
Hi,

Can I get an update for TZKNX5? I hope it is still on track for this week.

Thanks,

Paul
Hi Paul,

I am happy to say that your ‘Vette was officially produced on 02/16/2017! I will be sending you a private message soon in order to provide your VIN, so please keep an eye out for this information.

Congratulations!

Julie C
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Old 02-17-2017, 07:17 PM
  #20147  
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Originally Posted by JtbZ06
Hello Customer Service,

Please look into Order # VBNK9B, any info would be appreciated.

Thanks,
Jason
I have good news, Jason!

Your baby was born on 02/13/2017. I have a VIN to provide, which I will be sending over via private message soon.

Congratulations!

Julie C
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Old 02-17-2017, 07:24 PM
  #20148  
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Originally Posted by Chevy Cust Svc
Hey Eric,

Our systems are showing that your order is moving along nicely and has been assigned a tentative TPW of 2/27! I must kindly note that, as this date it tentative, it may be subject to change. Feel free to touch base with us around then and we’ll take another look at your order.

Julie C
Chevrolet Customer Care
Thanks, Julie. Will do!
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Old 02-17-2017, 07:30 PM
  #20149  
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Originally Posted by Whataguy
Hello Chevy Customer Service Team,

Order just placed with dealer, #VCRTSS.

Any news would be appreciated.
Hi Whataguy,

Our systems are showing that your order is moving along nicely and has a tentative TPW of 3/20! Since this date is tentative, it may be subject to change. Please feel free to check in with us again soon for another update.

Julie C
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Old 02-17-2017, 07:43 PM
  #20150  
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Originally Posted by y2k2com
Any news would be appreciated thanks CCS

Order: VCVK4K
Thanks for reaching out to us, y2k2com!

Unfortunately, our systems are only equipped to review orders placed within the US. I do apologize for any inconvenience this may cause. You may be able to obtain an update from the Canadian Marketing team via phone at 800-263-3777.

Please don’t hesitate to let us know if you have any questions.

Julie C
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Old 02-17-2017, 07:49 PM
  #20151  
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Originally Posted by DanG376
Could you please status order VBVF3P.

Thank You,
Dan G.
Hey Dan,

After reviewing your order, I see that it is moving along nicely and has a tentative TPW of 2/27. I must kindly note that, as this date is tentative, it may be subject to change. Touch base with us around then and we’ll update you with any new information!

Julie C
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Old 02-17-2017, 07:53 PM
  #20152  
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Originally Posted by itchiesvette
Please check on VCFR6R
Thanks !
Hi itchiesvette,

Your order is moving toward the production process and has a TPW of 3/06! Please note that this date is tentative and, as a result, may be subject to change. Check in with us soon for another update.

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Old 02-17-2017, 07:58 PM
  #20153  
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Originally Posted by Chevy Cust Svc
I have good news, Jason!

Your baby was born on 02/13/2017. I have a VIN to provide, which I will be sending over via private message soon.

Congratulations!

Julie C
Chevrolet Customer Care
Thank you Julie for the update and taking the time to respond back. I received VIN from you.

Thanks again,
Jason
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Old 02-17-2017, 08:51 PM
  #20154  
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Thanks so much for the update, Julie. I'll check back with you in a couple of weeks.

Thanks for all you folks do.

Originally Posted by Chevy Cust Svc
Hi Whataguy,

Our systems are showing that your order is moving along nicely and has a tentative TPW of 3/20! Since this date is tentative, it may be subject to change. Please feel free to check in with us again soon for another update.

Julie C
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Old 02-19-2017, 07:14 PM
  #20155  
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Originally Posted by Chevy Cust Svc
Thanks for reaching out to us, y2k2com!

Unfortunately, our systems are only equipped to review orders placed within the US. I do apologize for any inconvenience this may cause. You may be able to obtain an update from the Canadian Marketing team via phone at 800-263-3777.

Please don’t hesitate to let us know if you have any questions.

Julie C
Chevrolet Customer Care
Thanks you Julie
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Old 02-19-2017, 11:01 PM
  #20156  
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Hello,
I received notice that I'm at Order Status 3300 with a TPW of 2017-03-06.
What can I expect for delivery time to the dealer in South FLA?
Thanks Bob
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Old 02-20-2017, 05:51 PM
  #20157  
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Julie/Steph

Can you check VBSS80. Thanks
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Old 02-21-2017, 08:35 AM
  #20158  
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Good morning Julie / Steve,
could you please provide another update on order #VBTTP7? Please and thank you. I got a VIN # but the chat service died mid conversation. Want to know if it's 100% built and ballpark eta after this said process, thanks!!
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Old 02-21-2017, 09:36 AM
  #20159  
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Hi Julie,

My TPW is this week 02/20, curious if you have any additional info
Order #VBTW4X
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Old 02-22-2017, 09:27 AM
  #20160  
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My order, VCKG1K, was placed 2/7/17. As of 2/21/17, it is still at code 1100. Is it normal to sit at this status for this long?
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