Chevrolet Customer Service order tracking thread
02-22-2017, 01:10 PM
Intermediate
Hey Dan,
After reviewing your order, I see that it is moving along nicely and has a tentative TPW of 2/27.
I must kindly note that, as this date is tentative, it may be subject to change. Touch base with us around then and we’ll update you with any new information!
Julie C
Chevrolet Customer Care
After reviewing your order, I see that it is moving along nicely and has a tentative TPW of 2/27.
I must kindly note that, as this date is tentative, it may be subject to change. Touch base with us around then and we’ll update you with any new information!Julie C
Chevrolet Customer Care
just checking to make sure VBVF3P is still on track for TPW 2/27
02-22-2017, 04:18 PM
02-22-2017, 04:31 PM
Erica W.
Chevrolet Customer Care
02-22-2017, 04:38 PM
Hi Tony!
We currently show that your Torch Red Corvette has been produced, but is waiting to be shipped. Since timing could vary, please see your selling dealership at your convenience since they are in the best position to provide an outlook on shipping expectations!
Erica W.
Chevrolet Customer Care
We currently show that your Torch Red Corvette has been produced, but is waiting to be shipped. Since timing could vary, please see your selling dealership at your convenience since they are in the best position to provide an outlook on shipping expectations!
Erica W.
Chevrolet Customer Care
02-22-2017, 04:43 PM
We certainly understand your desire to have your new ride as soon as possible! We currently show that your Corvette has been produced, but is waiting to be shipped. Since timing could vary, we recommend continuing to stay in touch with your dealership as they'll have a better outlook on delivery times. We apologize as we do not have additional information to provide!
Erica W.
Chevrolet Customer Care
02-22-2017, 04:46 PM
We currently show that your Corvette has been produced, but is waiting to be shipped. Since timing could vary, please see your selling dealership at your convenience since they are in the best position to provide an outlook on shipping expectations! In the meantime, we will send you a private message with your new VIN!
Erica W.
Chevrolet Customer Care
02-22-2017, 11:54 PM
Hi Larry,
We currently show that your Corvette has been produced, but is waiting to be shipped. Since timing could vary, please see your selling dealership at your convenience since they are in the best position to provide an outlook on shipping expectations! In the meantime, we will send you a private message with your new VIN!
Erica W.
Chevrolet Customer Care
We currently show that your Corvette has been produced, but is waiting to be shipped. Since timing could vary, please see your selling dealership at your convenience since they are in the best position to provide an outlook on shipping expectations! In the meantime, we will send you a private message with your new VIN!
Erica W.
Chevrolet Customer Care
02-23-2017, 10:15 AM
Racer
• 1100, Preliminary order accepted (This means your dealer has entered your order into their system but does not mean they have the allocation to submit the order to GM yet. Speak with your dealer to verify when they expect to be able to submit your order for production)
• 2000, Order accepted by GM (This means the order has been submitted and accepted by production. You are now on your way.)
I asked the dealer about this last week and they said it was just waiting on production with Chevrolet.
Last edited by Mark Maple; 02-23-2017 at 10:15 AM.
02-23-2017, 02:18 PM
As of current, we still show your TPW as 2/27/17! Unfortunately, we do not have any additional updates to provide at this time. Please continue checking back in with us for any possible new updates.
Erica W.
Chevrolet Customer Care
02-23-2017, 02:26 PM
Hello tunlhd1,
We see your Corvette is continuing to move toward the production process. The tentative TPW (target production week) is set for 03/13/2017! Please keep in mind, your TPW is subject to change and does not mean that the vehicle is physically being built at that time. Please check back with us for future updates!
Erica W.
Chevrolet Customer Care
We see your Corvette is continuing to move toward the production process. The tentative TPW (target production week) is set for 03/13/2017! Please keep in mind, your TPW is subject to change and does not mean that the vehicle is physically being built at that time. Please check back with us for future updates!
Erica W.
Chevrolet Customer Care
02-23-2017, 02:30 PM
Hi Dick,
Congratulations on your new order! After checking the status of order VDCJ2G, we show it has been submitted, but has not been officially accepted by GM. Check back in a week or so for any new progress!
Erica W.
Chevrolet Customer Care
Congratulations on your new order! After checking the status of order VDCJ2G, we show it has been submitted, but has not been officially accepted by GM. Check back in a week or so for any new progress!
Erica W.
Chevrolet Customer Care
02-23-2017, 03:17 PM
Please give me some clarification. I'm worried that my dealer is not doing something that they are suppose to do. This is based on these Production Event Code descriptions that I found online. I have been at 1100 for over two weeks.
• 1100, Preliminary order accepted (This means your dealer has entered your order into their system but does not mean they have the allocation to submit the order to GM yet. Speak with your dealer to verify when they expect to be able to submit your order for production)
• 2000, Order accepted by GM (This means the order has been submitted and accepted by production. You are now on your way.)
I asked the dealer about this last week and they said it was just waiting on production with Chevrolet.
• 1100, Preliminary order accepted (This means your dealer has entered your order into their system but does not mean they have the allocation to submit the order to GM yet. Speak with your dealer to verify when they expect to be able to submit your order for production)
• 2000, Order accepted by GM (This means the order has been submitted and accepted by production. You are now on your way.)
I asked the dealer about this last week and they said it was just waiting on production with Chevrolet.
We can certainly understand your eagerness to get the ball rolling on production of your Corvette! Unfortunately, we do not show any new movement or updates on your order. At this time we must direct you back to your dealership for any further information. We do apologize for any inconvenience.
Erica W.
Chevrolet Customer Care
02-27-2017, 10:16 AM
Advanced
Hello tunlhd1,
We see your Corvette is continuing to move toward the production process. The tentative TPW (target production week) is set for 03/13/2017! Please keep in mind, your TPW is subject to change and does not mean that the vehicle is physically being built at that time. Please check back with us for future updates!
Erica W.
Chevrolet Customer Care
We see your Corvette is continuing to move toward the production process. The tentative TPW (target production week) is set for 03/13/2017! Please keep in mind, your TPW is subject to change and does not mean that the vehicle is physically being built at that time. Please check back with us for future updates!
Erica W.
Chevrolet Customer Care
Thanks Erica. Appreciate the follow up.
03-01-2017, 08:45 AM
Drifting
Good morning Team,
Checking on VCDGBR. Any good news?
Thanks,
Eric
Checking on VCDGBR. Any good news?
Thanks,
Eric
03-01-2017, 01:43 PM