Chevrolet Customer Service order tracking thread

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11-15-2013, 05:59 PM

#201

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Quote:

Originally Posted by ProjectFusion

RKCFHT Indiana

Thank you

Hey Project,

1100- Preliminary Order Accepted

Kelly J.
Chevrolet Customer Care

11-15-2013, 06:01 PM

#202

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Quote:

Originally Posted by soul2soul73

RKMDBZ in MD. Thank you.

Hey Soul,

3000- Accepted by Production Control

Kelly J.
Chevrolet Customer Care

11-15-2013, 06:03 PM

#203

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Quote:

Originally Posted by Apocolips

Thanks Kelly. I really appreciate the information. When would be the earliest that I can get my VIN#?

Hello again Apo!

I usually do not see VIN's consistently until after production. I can sometimes see them around 3400. Just keep checking with me and I will give you all the information I have.

Kelly J.
Chevrolet Customer Care

11-15-2013, 06:12 PM

#204

Jock Doc

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Sorry Kelly. I think you missed me in your last update.
RGMFM1, NH. Last status 3400; awaiting selling my C6 so an update would be appreciated. Is there a TPW or VIN
Thank you. Jock Doc

11-15-2013, 06:25 PM

#205

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Quote:

Originally Posted by Jock Doc

Kelly, Thank you for the time and effort
Need to sell my c6 so timing is crucial
any update re: TPW and VIN
RGMFM1 vert; New Hampshire
Thanks
Jock Doc

Hey Jock,

3400- Broadcast

I do not show a TPW or a VIN just yet for you. I am hoping by next week I will have better news.

Kelly J.
Chevrolet Customer Care

11-15-2013, 06:26 PM

#206

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Quote:

Originally Posted by V RED 08

RJPBVV Ohio

Hey V,

3300- Scheduled for Production

Kelly J.
Chevrolet Customer Care

11-15-2013, 06:28 PM

#207

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Quote:

Originally Posted by 03SGVETTE

hello kelly, thank you for your time in following our orders!

Please add mine:
RKNF80, NJ

- David

Hello David,

I am happy that I am here to help! Sorry for any delay.

3300- Scheduled for Production

No TPW or VIN yet, hopefully next week I will have some good news for you.

Kelly J.
Chevrolet Customer Care

11-15-2013, 06:31 PM

#208

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Quote:

Originally Posted by 2014greenstingray

RFMQ55, New Mexico Thanks

Hey 2014,

1100- Preliminary Order Accepted

This is the beginning of the process.

Keep checking back for updates and hopefully she will start moving on down the line!

Kelly J.
Chevrolet Customer Care

11-15-2013, 06:35 PM

#209

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Quote:

Originally Posted by The Warden

Rgbxm5

Hey Warden,

1100- Preliminary order Accepted

Kelly J.
Chevrolet Customer Care

11-15-2013, 06:39 PM

#210

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Quote:

Originally Posted by Pschwab

I am soooo happy to see that you started this thread, and that people are getting status updates from customer service! Thank you!!!

Please add me to your list

RHWP93 California

Ordered 7/16 and I'm going nuts

Hey Psch,

You're very welcome! I am sorry for any delay in my reply.

I have you ordered on 10/3 no 7/16. Was 7/16 the day you put your deposit down?

Your order is currently at 1100- Preliminary Order Accepted

That is okay since your order was put in on 10/3. I would be concerned if it was placed on 7/16. I would be more than happy to call your dealership for clarification. You can PM me with more details. If you would like to clarify with your dealership, that is okay too! Whatever works best for you.

Kelly J.
Chevrolet Customer Care

11-15-2013, 06:47 PM

#211

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Quote:

Originally Posted by JM88

Kind of Confused.... If Car left Bowling Green and is bound for Toledo Ohio to be placed on a train going out West.

Why would it be at Status Code 4300 ??? Instead of 4200 ???

Hey JM,

I understand what you are asking.

4200- Vehicle Shipped
4300- Intermediate Delivery

I believe that is because that specific vehicle is going to another location (Toledo)to meet up with other vehicles to travel together. The code will be changed to 4200 when she is headed out West for good.

Keep checking back with Marissa and I for updates.

Kelly J.
Chevrolet Customer Care

11-15-2013, 06:51 PM

#212

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Quote:

Originally Posted by fieldre

RJRP7N South Carolina

Crystal Red Z51, 2LT

Hey Field,

3400- Broadcast

Kelly J.
Chevrolet Customer Care

11-15-2013, 06:54 PM

#213

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Quote:

Originally Posted by HerbE

RJXFV8 in North Carolina status please

Thanks for any help you can give me

HerbE

Hey Herb,

I feel like you maybe stalking me like I am stalking the Stingrays!

Good work! You're on the other forums I am on too.

Your order is at 3300- Scheduled for Production

I will talk with you soon! Have a great weekend,

Kelly J.
Chevrolet Customer Care

11-15-2013, 06:56 PM

#214

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Quote:

Originally Posted by keith821

Looking for info on RFRW4C Convertible, Connecticut dealer

Hey Keith,

1100- Preliminary order Accepted

Kelly J.
Chevrolet Customer Care

11-15-2013, 06:59 PM

#215

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Quote:

Originally Posted by louloumax

hi kelly,

RJTST4 from PA

thanks!
bill

to all: LETS BE PATIENT with kelly. it's a great service and probably a pain in the *** to accommodate all of us. kudos to kelly!

Hi Bill,

Thank you for your kind words! I do love helping out and this is an exciting time for all of us. I wish I could type faster to help more of y'all.

Your Stingray is at 3300- Scheduled For Production

Keep checking back, I am here for you!

Kelly J.
Chevrolet Customer Care

11-15-2013, 07:04 PM

#216

03SGVETTE

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Quote:

Originally Posted by 03SGVETTE

The order status site does work on my iphone as others have mentioned.
m.chevrolet.com

Can someone please explain the 5 steps in the m.chevrolet.com order status page?
1 ?
2 - queued for production - is this the same as 3000? or is it 3300?
3 - ?
4 - ?
5 - ?
Thanks!

thank you for the update on my order,can you describe what the 5 steps correlatate to the codes?