Chevrolet Customer Service order tracking thread

Closed Thread Subscribe

Thread Tools

Search this Thread

12-05-2013, 06:06 PM

#1021

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by JTS

Hi Kelly. My VIN # is 8224 and the car was made on Nov 22. Any idea where the car is and an ETA when it will be delivered to the dealer? I called the dealer yesterday and they are completely useless - could only blame it on poor GM systems. Thx, JTS

Hey JTS,

I unfortunately need your order number to look up anything in my system at this point. The VIN does not help as it has not been delivered, sorry!

Once the Stingray's have been shipped out of BG I cannot track them on their rail cars. I can tell you if your C7 is going to a distribution center prior to your dealership.

Thanks,

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:08 PM

#1022

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by cyberay

Kelly, as always your efforts are greatly appreciated.

RKZDF5 New Hampshire

Ray

Hello Ray,

3300- Scheduled for Production

Over half way at this time, great news!

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:11 PM

#1023

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by uwec86

RKCTD7, FL If there is one, feel free to post the VIN here. Thanks.

Hey uwec,

I was hoping that I would have a VIN for you this time, but unfortunately I do not.

You are at 3400- Broadcast. I hope that is moving forward for you, because that is a great place to be! That is almost produced.

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:12 PM

#1024

louloumax

Racer

Member Since: Dec 2005

Location: southeastern pa

Posts: 411

Likes: 0

Received 1 Like on 1 Post

Quote:

Originally Posted by Chevy Cust Svc

Hi Lou,

I do not have any eta's of her adventures going forward. She will go through quality as each Stingray does then she will ship off to you.

Right now she is going through quality. You can check back with me next week and hopefully we will see that she has left the plant.

That beautiful Laguna on her way.

Kelly J
Chevrolet Customer Care

thanks kelly,
i know your job will be easier if santa brings that chrystal ball this christmas.
i'll check back later.

12-05-2013, 06:14 PM

#1025

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by MeanDean43

Hi Kelly, it's me again, MeanDean. RGWV8G (NJ) I know Elvira has been built and she's been released from QC. She was 'BAYED' (4B00) as of 11/27 (or before) info that I received from Kerbeck. Just touching base with you (and the gang) to see if her codes have changed or if she's moved at all.
Not a great time to be worrying about a new Corvette, major snowstorm out here, and temps in the BELOW ZERO range all week. Thanks, Dean

Hey Dean,

She has not moved one inch.

I think she knows about the snow and does not want to come home yet. You should talk to the weather man and ask for him to clear it up so Elvira will come home.

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:16 PM

#1026

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by hotrod2147

Kelly told me

Congratulations!

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:18 PM

#1027

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by Starman

Hi Kelly,

Would you please check my status on my Corvette? My # IS, ( RKKPBH - FLORIDA).

PLEASE say 3400 or 3800, Please, Please, Please!!!!!!

Thank you,

Starman

YAY!!! 3400- Broadcast!!

I was so happy to see and type that.

Apparently all you had to do was ask.

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:19 PM

#1028

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by James903

Kelly can you check my order ?

RKSDC2 james tx
I was at 3300 last 3 weeks.
Thanks

Hey James,

Great news, you moved to 3400! You are now at broadcast.

This is a good place to be, just before production.

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:23 PM

#1029

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by kirk68411

Well took from 8/25/13 to 12/3/13 but she's here! thanks to Kelly and all her co-agents for all their help. You guys were the best,

Hey Kirk,

I missed your second message.

Congratulations and enjoy yourself!!

If there is anything you need in the future you know where to find us.

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:25 PM

#1030

larry knapp

Instructor

Member Since: Mar 2013

Posts: 205

Likes: 0

Received 4 Likes on 2 Posts

Please check status of RFQWTZ. Is there a vin number?
Thanks, Larry

Last edited by larry knapp; 12-05-2013 at 08:21 PM.

12-05-2013, 06:27 PM

#1031

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by rdhadj

RKCVT0, Night Race Blue Convertible-California

Hey rd,

1100- Preliminary order Accepted

Keep checking back for updates.

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:29 PM

#1032

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by AdamW81

Kelly would you mind checking RKFB5C in TX for me again? I was at 3300 last time you checked for me on the 20th. Thanks!

Hey Adam,

Sorry but you are still at 3300.

You are more than welcome to check back again next week, with your fingers crossed!

Hopefully I will have a better answer for you then.

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:34 PM

#1033

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by Art's C6

RGMWJD ILLINOIS. My dealer said the car is built. 3400 on 11/19. Will it be "bayed" for QC? Can I track the shipping because I am doing a curtesy drop ship to FL. Thank you for your help. You are much better than the "order status".

Thanks Art!

You are still going through quality. I cannot track your shipping. I can only tell you when she leaves BG and if she goes to a distribution center before your dealership. Once she is on her way to your dealership, I am basically blind.

If your dealership is sending her from their dealership to another dealership or location near you, they maybe able to provide you information to track the truck. They would be the best to speak with about that.

Keep checking with me until I show that she has left BG.

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:37 PM

#1034

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by sbordelon

Hello Kelly,
Would you please check RFMRHM - Louisiana? Thanks.
Steve

Hello Steve,

3300- Scheduled for Production

You are over half way there!

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:41 PM

#1035

cyberay

Advanced

Member Since: Aug 1999

Location: Martin County FL

Posts: 50

Likes: 4

Received 2 Likes on 2 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hello Ray,

3300- Scheduled for Production

Over half way at this time, great news!

Kelly J.
Chevrolet Customer Care

Kelly,

Thank you dear, that is indeed good news.

Ray

12-05-2013, 06:43 PM

#1036

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by EarlJPearce2nd

Is anyone getting any response? I know I've posted here 2-3 times with no reply yet???

Hi Earl,

I am very sorry for my delay. Often times with threads like this I may skip people if I think I have already replied to them that day. It is always best to only post once and wait for a reply. If you feel that I missed you, please send me a PM.

I am sorry for any confusion.

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:44 PM

#1037

uwec86

Racer

Member Since: Mar 2013

Location: Vero Beach FL

Posts: 437

Likes: 25

Received 40 Likes on 12 Posts

Thanks Kelly...I was given a VIN by the CHAT folks but can't verify it: 1G1YM2D71E5109595

12-05-2013, 06:46 PM

#1038

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by bimmerborn

Hi Kelly,

11 days passed the last time you checked. Will you please check again? Many thanks.

RKSHNX Sunnyvale, CA

--bimmerborn

Hey Bimmer,

3300- Scheduled for Production

You are moving along now!

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:48 PM

#1039

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by nrbc7

Hi would you please check and see if I've moved past 3300 if so what day it changed RHMRDZ Pa. Any vin. Thanks nrbc7

Hello nrbc,

No, you have not moved yet.

Check back again with me next week and hopefully we will see her scooting along.

Kelly J.
Chevrolet Customer Care

12-05-2013, 06:52 PM

#1040

jacsa22

Intermediate

Member Since: Nov 2013

Posts: 33

Likes: 1

Received 0 Likes on 0 Posts

Rjxvbz

Quote:

Originally Posted by Chevy Cust Svc

Hey Bimmer,

3300- Scheduled for Production

You are moving along now!

Kelly J.
Chevrolet Customer Care

Hi Kelly,
I just realized I missed a letter on my order request. Could you please check on RJXVBZ in New Jersey. It was ordered in early October,
Thanks again,
Jim