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Chevrolet Customer Service order tracking thread

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Old 10-24-2014, 12:41 PM
  #12961  
Lomison
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SBBKSW in VA
White 3LT Z51 7sp
Order was placed 7 weeks ago...dealer states they do not know why it has not moved past 1100. tks in advance for checking.
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Old 10-24-2014, 01:21 PM
  #12962  
woodboatchick
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Default Info help, please, possible update?

Originally Posted by Chevy Cust Svc
You're very welcome, and that is excellent news! Let us know when you would like your next update!

Marissa
Chevrolet Customer Care
Hi Marissa and thank you for all your work. I don't think some users realize the scope of your work... anyway!!

Can you help me with what 4B00 and 4D00 indicate??

Also, would you be able to check if SBWF0F (Wisconsin) has moved past 3000 or is still there?

Thank you for your time and help.

Valerie
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Old 10-24-2014, 01:52 PM
  #12963  
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Originally Posted by JJFormato
SDGKHR ordered in Bartow FL

Thanks!
Shalane
Hi Shalane,

You are at 3000-Accepted by Production Control. Have a great day!

Marissa
Chevrolet Customer Care
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Old 10-24-2014, 02:11 PM
  #12964  
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Originally Posted by Lomison
SBBKSW in VA
White 3LT Z51 7sp
Order was placed 7 weeks ago...dealer states they do not know why it has not moved past 1100. tks in advance for checking.
Hi there,

You are still at 1100-Preliminary Order Accepted. Unfortunately, we do not have info as to way you haven't advanced yet. That is generally something your salesman should have more info on.

Marissa
Chevrolet Customer Care
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Old 10-24-2014, 02:35 PM
  #12965  
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Default Please check my order

Sorry RZGZ60 South Carolina, has it shipped yet, its seems to be in the bayed area forever, well a couple of weeks for sure.

Originally Posted by Chevy Cust Svc
Glad to check for you, Rich! Could you please double check your order number? Thanks!

Marissa
Chevrolet Customer Care
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Old 10-24-2014, 03:16 PM
  #12966  
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Originally Posted by woodboatchick
Hi Marissa and thank you for all your work. I don't think some users realize the scope of your work... anyway!!

Can you help me with what 4B00 and 4D00 indicate??

Also, would you be able to check if SBWF0F (Wisconsin) has moved past 3000 or is still there?

Thank you for your time and help.

Valerie
Hi Valerie,

Thank you for the kind words! 4D00 and 4B00 are the codes that come directly after being produced, and right before shipped.

You are still at 3000-Accepted by Production Control, hopefully we see some movement soon.

Marissa
Chevrolet Customer Care
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Old 10-24-2014, 03:56 PM
  #12967  
FiremanC7
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Please check SBVZT2 from Louisiana. Z06
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Old 10-24-2014, 07:34 PM
  #12968  
JDIllon
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Hi can you check the status of SBCH8R Fl. thanks,, JD
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Old 10-24-2014, 07:34 PM
  #12969  
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SCXC9T ordered in MD
Thanks ahead of time!
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Old 10-25-2014, 12:30 AM
  #12970  
The Gen
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Thank all of you working long hours at CCS to keep us informed, my girl arrived yesterday. She's a dream!
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Old 10-25-2014, 12:41 AM
  #12971  
BelchfireV8
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What does 4D00 mean?

Chuck
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Old 10-25-2014, 08:47 AM
  #12972  
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Could I please get an update on

SBBS4S , Tx

Thank you
Reb
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Old 10-25-2014, 12:52 PM
  #12973  
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Originally Posted by rkoblin
Sorry RZGZ60 South Carolina, has it shipped yet, its seems to be in the bayed area forever, well a couple of weeks for sure.
Hey rkoblin,

We have you down as shipped on 10/21. You might want to get in touch with your dealership to try and figure an ETA since we cannot track the car once it leaves our plant.

Hopefully you'll be hoping in your new C7 very soon!

Don't forget to send pictures when you take delivery!

Jeff M
Chevrolet Customer Care
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Old 10-25-2014, 12:56 PM
  #12974  
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Originally Posted by FiremanC6
Please check SBVZT2 from Louisiana. Z06
Hey Fireman,

Your order is still at 3000 - Accepted by Production Control. You haven't picked up a TPW just yet but hopefully we see some movement soon!

Keep checking back for more updates!

Jeff M
Chevrolet Customer Care
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Old 10-25-2014, 02:48 PM
  #12975  
iLLuSiON38
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Default Rxsm43 nh

Can I get a status update on order RXSM43, and when it will arrive at my courtesy delivery dealership in Huntington Beach, CA? Thanks!
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Old 10-25-2014, 04:18 PM
  #12976  
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Originally Posted by ElroyV
SCXC9T ordered in MD
Thanks ahead of time!
Hey Elroy,

It looks like you're at 3000 - Accepted by Production Control. You don't have a TPW right now but hopefully soon!

Keep checking back with us for updates!

Jeff M
Chevrolet Customer Care
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Old 10-25-2014, 04:48 PM
  #12977  
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SCXK37 ordered in MI wanted to know if I have a TPW yet. Thank you in advance .
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Old 10-25-2014, 07:18 PM
  #12978  
Slipson
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Originally Posted by Chevy Cust Svc
We're not ignoring you, we got ya yesterday! Great news for your Friday morning, you are at 4200-Shipped with your C7 traveling via truck. For an estimate on delivery, we recommend checking in with your dealership.

Marissa
Chevrolet Customer Care
Thank you. I guess I missed your reply.
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Old 10-25-2014, 08:47 PM
  #12979  
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Please check SCMD4H New York. Thank you so
Much
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Old 10-26-2014, 04:06 PM
  #12980  
BelchfireV8
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Originally Posted by BelchfireV8
What does 4D00 mean?

Chuck
I found out it means "on hold at plant", the question now is, Why?
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