Chevrolet Customer Service order tracking thread
11-26-2014, 07:52 AM
Melting Slicks
Member Since: May 2003
Location: McKinney Tx
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St. Jude's Donor '05
11-26-2014, 08:31 AM
Good Morning & Happy Thanksgiving
Can you please update my status - Order #SCVVDQ in DE.
Thanks for a great service. It really makes waiting easier when you can there is progress being made.
Thanks for a great service. It really makes waiting easier when you can there is progress being made.
11-26-2014, 09:28 AM
Pro
This is the response I got from the click to chat representative about the "track your order" link on the Chevrolet website.
"It was originally taken down because it would have difficulties, like not accepting some orders or given the wrong status. I don't know if they'll be putting it back up, but we'll always be here if you want to check in and we'll give you the current status."
"It was originally taken down because it would have difficulties, like not accepting some orders or given the wrong status. I don't know if they'll be putting it back up, but we'll always be here if you want to check in and we'll give you the current status."
11-26-2014, 09:39 AM
Burning Brakes
Just an FYI for everyone wanting to check the status of their Chevrolet order, there is another way to get your status quickly. My dealer informed me that you can go to Chevrolet's website and select the link "click to chat" at the bottom of the page. The tool for checking orders is available from 8am to 8pm EST.
11-26-2014, 11:59 AM
Your order is currently at 3300- Scheduled for Production. You still have a TPW of 12/15/14, which is tentative and subject to change. I hope you have a wonderful holiday!
Anisha T.
Chevrolet Customer Care
11-26-2014, 12:02 PM
11-26-2014, 12:09 PM
There hasn't been any movement yet, you're still at 3000- Accepted by Production Control. Feel free to continue checking in with us for more updates. Have a happy holiday!
Anisha T.
Chevrolet Customer Care
11-26-2014, 12:14 PM
11-26-2014, 12:21 PM
You order is currently at 3300- Scheduled for Production. There isn't a TPW yet, but feel free to continue checking in with us for more updates. Have a happy holiday!
Anisha T.
Chevrolet Customer Care
11-26-2014, 12:23 PM
You're correct, your order is at 3300- Scheduled for Production. A TPW has not been set yet, but you're more than welcome to continue checking in with us for updates.
Anisha T.
Chevrolet Customer Care
11-26-2014, 12:25 PM
11-26-2014, 01:02 PM
11-26-2014, 01:05 PM
Hey janicept,
Your order is currently at 3000- Accepted by Production Control. You have also received a TPW (Target Production Week) of 12/22/2014, which is tentative and subject to change. You're half way there! If you have any other questions or status requests, we are here to help.
Anisha T.
Chevrolet Customer Care
11-26-2014, 01:08 PM
11-26-2014, 01:10 PM
Hey Jim,
Currently your order is at 3400- Broadcast. You have also received a TPW (Target Production Week) of 12/01/2014, which is tentative and subject to change. You're moving along swimmingly! Happy Turkey Day!
Anisha T.
Chevrolet Customer Care
Currently your order is at 3400- Broadcast. You have also received a TPW (Target Production Week) of 12/01/2014, which is tentative and subject to change. You're moving along swimmingly! Happy Turkey Day!
Anisha T.
Chevrolet Customer Care
11-26-2014, 01:17 PM
Hey KGhia,
Your order is currently at 3000- Accepted by Production Control. You have also received a TPW (Target Production Week) of 12/22/2014, which is tentative and subject to change. You're more than half-way to getting your Z.
Anisha T.
Chevrolet Customer Care
Your order is currently at 3000- Accepted by Production Control. You have also received a TPW (Target Production Week) of 12/22/2014, which is tentative and subject to change. You're more than half-way to getting your Z.
Anisha T.
Chevrolet Customer Care