Chevrolet Customer Service order tracking thread
11-14-2013, 11:42 AM
#142
Race Director
Member Since: Mar 2002
Location: Retired Suffolk County Police Dept NY South Carolina
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ORDER# RKGCHD
Still at 1100
I placed the order 11/5/13 so I do not expect any changes soon, I will be happy just to see it at 2000
The dealer told me Jan or Feb but I am worried the Z-51 and the fact it is a 3LT convertible will hold things up.
If my dealer told me I could have it next week without Z-51 as a coupe I would rather wait a few months and get the Z-51 vert
By the way this will be my 3rd R8C, I had read that R8C can delay delivery by a week or two, is there any truth that R8C delays delivery?
I have owned a lot of Corvettes but this C-7 will be my third silver museum delivery. I still own the 96 Vette but I had to sell my 98 to make room for a 62 Vette
If it makes anyone feel better GM does not make a penny till they deliver your car, GM wants to make money and that only happens when you get your car. GM wants to get your butt in a seat ASAP and as difficult as it is to wait it will all be worth it by getting the car exactly the way you wanted with the options you wanted instead of getting something that happened to be in stock.
Still at 1100
I placed the order 11/5/13 so I do not expect any changes soon, I will be happy just to see it at 2000
The dealer told me Jan or Feb but I am worried the Z-51 and the fact it is a 3LT convertible will hold things up.
If my dealer told me I could have it next week without Z-51 as a coupe I would rather wait a few months and get the Z-51 vert
By the way this will be my 3rd R8C, I had read that R8C can delay delivery by a week or two, is there any truth that R8C delays delivery?
I have owned a lot of Corvettes but this C-7 will be my third silver museum delivery. I still own the 96 Vette but I had to sell my 98 to make room for a 62 Vette
If it makes anyone feel better GM does not make a penny till they deliver your car, GM wants to make money and that only happens when you get your car. GM wants to get your butt in a seat ASAP and as difficult as it is to wait it will all be worth it by getting the car exactly the way you wanted with the options you wanted instead of getting something that happened to be in stock.
Last edited by 2 Ag R8Cs; 11-15-2013 at 01:04 PM.
11-14-2013, 12:36 PM
#144
Racer
I'm creating this thread so that the social media team (forum member Chvey_Cust_Svc) can help you with the status of your order. Currently folks are randomly posting order numbers in other threads, sending PM's, sending profile messages to try to get additional information.
First things first, please remember, your dealer is your primary customer service person. You are paying them for this car and they have access to the GM order workbench.
Second, this is an order tracking thread. We're putting this up to help Chevy_Cust_Svc help you with the status of your new Corvette order.
Please refrain from posting in this thread unless you have an order number that you need tracked or a VIN that you need information on status.
Please only post your order number once. Someone from the Customer Service Team will contact you as quickly as possible either via this thread or via PM.
We're going to try this as an experiment. If either the forum or the Customer Service team decides that it isn't working, it will end.
First things first, please remember, your dealer is your primary customer service person. You are paying them for this car and they have access to the GM order workbench.
Second, this is an order tracking thread. We're putting this up to help Chevy_Cust_Svc help you with the status of your new Corvette order.
Please refrain from posting in this thread unless you have an order number that you need tracked or a VIN that you need information on status.
Please only post your order number once. Someone from the Customer Service Team will contact you as quickly as possible either via this thread or via PM.
We're going to try this as an experiment. If either the forum or the Customer Service team decides that it isn't working, it will end.
GMGuy couldn't keep this non-paying part-time job indefinitely, so it was a great gesture for Chevy to take it over - since their order tracking website doesn't work. But if they don't respond, it's just another waste of time. Very sad and disappointing.
11-14-2013, 12:58 PM
#145
Convertible Order No RGKWD0
Z51 Convertible, Please Order No RGKWD0 Dealer in Texas. The last status I had from my Dealer was I am at Event Code 3000 since September 19, 2013.
Please give me the current event code and TPW if available.
Please give me the current event code and TPW if available.
Last edited by davetx; 11-14-2013 at 01:27 PM. Reason: Add Dealer State
11-14-2013, 02:48 PM
#148
Intermediate
Member Since: Aug 2013
Posts: 38
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[QUOTE=2 Ag R8Cs;1585427731]ORDER# RKGCHD
By the way this will be my 3rd R8C, I had read that R8C can delay delivery by a week or two, is there any truth that R8C delays delivery?
Exactly 14 days for me from the time I got the vin # to museum delivery
By the way this will be my 3rd R8C, I had read that R8C can delay delivery by a week or two, is there any truth that R8C delays delivery?
Exactly 14 days for me from the time I got the vin # to museum delivery
11-14-2013, 02:48 PM
#149
Team Owner
Member Since: Aug 2007
Location: I live my life by 2 rules. 1) Never share everything you know. 2)
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St. Jude Donor '11-'12-'13, '16-'17-'18
Anyone know the time of day (on Thursdays presumably) status is updated?
Beginning? End? Middle?
Beginning? End? Middle?
11-14-2013, 03:34 PM
#150
Moderator
Maybe I'm not too bright, but so far this looks like a one way forum: buyers who have ordered input their order numbers . . . & CRICKETS.
GMGuy couldn't keep this non-paying part-time job indefinitely, so it was a great gesture for Chevy to take it over - since their order tracking website doesn't work. But if they don't respond, it's just another waste of time. Very sad and disappointing.
GMGuy couldn't keep this non-paying part-time job indefinitely, so it was a great gesture for Chevy to take it over - since their order tracking website doesn't work. But if they don't respond, it's just another waste of time. Very sad and disappointing.
I'm creating this thread so that the social media team (forum member Chvey_Cust_Svc) can help you with the status of your order. Currently folks are randomly posting order numbers in other threads, sending PM's, sending profile messages to try to get additional information.
First things first, please remember, your dealer is your primary customer service person. You are paying them for this car and they have access to the GM order workbench.
Second, this is an order tracking thread. We're putting this up to help Chevy_Cust_Svc help you with the status of your new Corvette order.
Please refrain from posting in this thread unless you have an order number that you need tracked or a VIN that you need information on status.
Please only post your order number once. Someone from the Customer Service Team will contact you as quickly as possible either via this thread or via PM.
We're going to try this as an experiment. If either the forum or the Customer Service team decides that it isn't working, it will end.
First things first, please remember, your dealer is your primary customer service person. You are paying them for this car and they have access to the GM order workbench.
Second, this is an order tracking thread. We're putting this up to help Chevy_Cust_Svc help you with the status of your new Corvette order.
Please refrain from posting in this thread unless you have an order number that you need tracked or a VIN that you need information on status.
Please only post your order number once. Someone from the Customer Service Team will contact you as quickly as possible either via this thread or via PM.
We're going to try this as an experiment. If either the forum or the Customer Service team decides that it isn't working, it will end.
11-14-2013, 08:32 PM
#155
Heel & Toe
Member Since: Nov 2013
Location: Florida
Posts: 24
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This is my first Corvette Order.
RJJDBF
Florida
Ordered 10-11-13. Z51
My dealer advised that it is accepted by Chevy and was #3 on their priority list.
If anyone knows any more info..?
Thanks.
RJJDBF
Florida
Ordered 10-11-13. Z51
My dealer advised that it is accepted by Chevy and was #3 on their priority list.
If anyone knows any more info..?
Thanks.
Last edited by Heli-av8r; 11-14-2013 at 08:33 PM. Reason: note order state
11-14-2013, 11:41 PM
#158
Racer
If that offends you, I apologize. But I'm DISAPPOINTED. I was hoping for much more from GM. I'm spending $71,000 on a vehicle, and they have OFFERED to help us track our vehicles . . . TWICE. Yet when you attempt to access the information they offered . . . CRICKETS!
Last edited by loyalsince72; 11-15-2013 at 10:15 AM.
11-15-2013, 09:50 AM
#160
Hi Kelly, it's me again! I tried to hook up with you last night, but everything just disappeared off of my screen, so here I go again. RGWV8G ordered from Kerbeck in NJ. It's at 3400 since 11/11. Need a TPW and VIN if possible. Thanks