Chevrolet Customer Service order tracking thread

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03-30-2015, 06:42 PM

#16461

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,570

Likes: 0

Received 677 Likes on 504 Posts

Quote:

Originally Posted by Globeman

Would greatly appreciate status on SMKRR7 (New York)

Vert with no constrained features ordered Monday 3/23.

Hello Globeman,

Looks like she's at 1100-Preliminary Order Accepted. Be sure to check in again in a couple of weeks for another update!

Patsy G
Chevrolet Customer Care

03-30-2015, 06:49 PM

#16462

waltvet

3rd Gear

Member Since: Apr 2011

Posts: 3

Likes: 0

Received 0 Likes on 0 Posts

Order SHHG4B

I requested a check on Order # SHHG4B last Wednesday but haven't received a reply. Can you please check on this yellow, convertible, Z06 for me?? Thanks.

03-30-2015, 09:47 PM

#16463

pharmade

Intermediate

Member Since: Jan 2013

Location: Longview Texas

Posts: 28

Likes: 19

Received 3 Likes on 3 Posts

Hope this is not too soon. I'm at 3000. Is there possibly a TPW for my baby #SMHHSP. Coincidentally, my son and daughter-in-law are expecting their first child in late April-early May. May is going to be an exciting month for "firsts" (my 1st Vette)

Last edited by pharmade; 03-30-2015 at 09:49 PM.

03-31-2015, 02:33 AM

#16464

Split2nd

Intermediate

Member Since: Mar 2011

Posts: 46

Likes: 0

Received 0 Likes on 0 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hi Allen,

It looks like this week is your week! I see that your vehicle is at 3400-Broadcast so she's at her halfway point of being built. Check back in with us Monday to see if she was built during your TPW week

.

Patsy G
Chevrolet Customer Care

03-31-2015, 08:01 AM

#16465

busterkeller

Advanced

Member Since: Jan 2015

Location: Elkhart Indiana

Posts: 68

Likes: 0

Received 1 Like on 1 Post

Good morning Customer Service...any news on order #SHFZ70 from Indiana? Thanks for you help

03-31-2015, 09:08 AM

#16466

Bruiser2012

Racer

Member Since: Jul 2012

Location: Alamogordo NM

Posts: 470

Likes: 1

Received 102 Likes on 48 Posts

Good Morning Friends at CCS,

Could I get an update on SKDPJ4 in New Mexico? We're getting closer so I think we'll see a new number

Thank you,
-Bob George

03-31-2015, 10:38 AM

#16467

dsmo coupe

Cruising

Member Since: Jan 2015

Posts: 12

Likes: 0

Received 0 Likes on 0 Posts

After being at 1100 for a couple of months and having moved to 2000 last week, I have hope.
Could you get me an update on SHBQQ0 in Washington State?
Thanks for your help

03-31-2015, 10:42 AM

#16468

AlaskaPaul

Instructor

Member Since: Jul 2013

Location: Benedict Maryland

Posts: 208

Likes: 112

Received 13 Likes on 12 Posts

Howdy,

Could you please check the current status of order # SMBS1W, ordered from a dealer in New Hampshire for delivery to Maryland.

Thank you very much, as always, for your help.

AlaskaPaul

03-31-2015, 10:51 AM

#16469

PJ_vet

Heel & Toe

Member Since: Jan 2015

Posts: 17

Likes: 0

Received 0 Likes on 0 Posts

Good morning. Could you please check order #SJBRQ8 from California.

Thanks

03-31-2015, 11:20 AM

#16470

Formula52

Drifting

Member Since: Jun 2001

Location: Bergen County New Jersey

Posts: 1,627

Likes: 1,947

Received 188 Likes on 97 Posts

Hi Customer Service Team,

Could you please check on the status of order# SKWJ54

Thank you very much....

Steve

03-31-2015, 11:37 AM

#16471

Dale760

Racer

Member Since: Feb 2014

Posts: 405

Likes: 0

Received 12 Likes on 11 Posts

Good morning CS

Can you please check on order SHHQNR

Order placed on 1-10-15

Thank you, Dale Walker

03-31-2015, 12:33 PM

#16472

Raiderh20boy

Drifting

Member Since: Jul 2013

Location: Bay Area California

Posts: 1,964

Likes: 613

Received 279 Likes on 191 Posts

HELP Kelly Kelly Kelly !

Hi Kelly!

Last edited by Raiderh20boy; 03-31-2015 at 04:36 PM.

04-01-2015, 01:20 AM

#16473

Bigbills02

Intermediate

Member Since: Mar 2015

Location: Laurel Maryland

Posts: 30

Likes: 0

Received 0 Likes on 0 Posts

Order status

Can you please check on my order #SKWG0K - Maryland

Thanks!

04-01-2015, 02:20 AM

#16474

Split2nd

Intermediate

Member Since: Mar 2011

Posts: 46

Likes: 0

Received 0 Likes on 0 Posts

Quote:

Originally Posted by Chevy Cust Svc

.

Patsy G
Chevrolet Customer Care

"Is it soup yet!?" Sorry, I couldn't wait til Monday

04-01-2015, 09:36 AM

#16475

JoeNo

Cruising

Member Since: Feb 2015

Location: Milton Ga

Posts: 14

Likes: 0

Received 0 Likes on 0 Posts

Good morning,
Can you please check status of SKVW4K? Thanks so much!
JoeNo

04-01-2015, 11:24 AM

#16476

MB500

7th Gear

Member Since: Feb 2015

Location: Texas

Posts: 7

Likes: 0

Received 0 Likes on 0 Posts

order status

Can you please check on my order status SMDTQB
Thank You

04-01-2015, 01:30 PM

#16477

standTAL

Cruising

Member Since: Mar 2015

Location: Denver Colorado

Posts: 14

Likes: 0

Received 0 Likes on 0 Posts

Good AM Just looking for possibly good news this first day of April 1 on order SGHWW8,

Thanks for your service

04-01-2015, 02:57 PM

#16478

BradT

Racer

Member Since: Jan 2015

Location: Conroe Texas

Posts: 253

Likes: 56

Received 33 Likes on 27 Posts

Quote:

Originally Posted by Chevy Cust Svc

Hey Brad,

Congrats on your Z06! Your order is in the system and showing at 1100 - Preliminary Order Accepted. There is no TPW assigned to it yet, so feel free to continue checking back with us for movement!

Best,
Vivian K.
Chevrolet Customer Care

Can I get an update on this order please? Thanks.

04-01-2015, 04:48 PM

#16479

05c6vert

Advanced

Member Since: Sep 2011

Posts: 72

Likes: 0

Received 0 Likes on 0 Posts

With the policy change about not giving out production codes, I don't think anybody is going to get an answer!

Sounds like now, for any information, you need to contact your selling dealer!

04-01-2015, 04:57 PM

#16480

HD_Rider

Pro

Member Since: May 2004

Location: Colorado Springs

Posts: 723

Likes: 46

Received 49 Likes on 25 Posts

Quote:

Originally Posted by 05c6vert

With the policy change about not giving out production codes, I don't think anybody is going to get an answer!

Sounds like now, for any information, you need to contact your selling dealer!

Yeah, and that's assuming your dealer can get the info.

Apparently, my car is awaiting shipment and according to my dealer, the only way he can get info is to contact Chevy directly via phone. He's tried that twice in the past two days and Chevy has not returned his calls.

With Chevy's recent inactivation of their customer order tracking website, and now the order status codes no longer releasable to us lowly buyers, it makes you wonder what their concept of "customer service" might be. It certainly isn't serving the customer.