Chevrolet Customer Service order tracking thread
04-01-2015, 04:57 PM
Melting Slicks
I already asked the moderators if they were going to lock this thread for now till further notice from CCS. 
04-01-2015, 06:04 PM
You suggested I check the end of this week for an update the code is # SKXXBS Thanks so much and have a happy Easter ( No April Fools jokes now )
04-02-2015, 11:40 AM
Intermediate
My order timeline FYI...
Originally Posted by Backinblak View Post
Another 3400 confirmed by dealer today...Thanks for the heads up from you and ADMAN.
See you all in KY.
FYI This is how my order has gone so far.:
Order Status Tracking Codes: GM Order Status
1000 Order On Hold at Dealership
1100 Order Placed at Dealership; Preliminarily Accepted by GM Computer. 3/16/2015
NOTE: Does NOT mean that GM is guaranteeing that the car will be produced -- as that only occurs at status code 2000!
1101 Order Entered into System
1102 Order Entered via Web
From here on down, you are on your way!!!!
2000 Order Accepted by Chevrolet, "has passed approval and will be produced" 3/17/2015
2001 Order Generated to Dealer
2005 Order Replaced with GM Prospec Order
2030 Order Edited by Chevrolet
2050 Order Changed
2500 Order Preferenced (or "Picked Up" or "Imaged"), Sent to Production
3000 Order Accepted by Production Control 3/18/2015
3100 Order Available to Sequence (now becomes more stable)
3300 Order Selected and Scheduled for Production by Assembly Plant (Target Production Week usually available now) 3/21/2015
3400 Order Broadcasted for Production (Internal Plant Order Produced) 4/2/2015
3800 Vehicle Produced
4000 Vehicle Available to Ship
4104 Bailment Invoice Created
4B00 Bayed ("B", not 8: Your car is waiting for transportation by Truck, Rail or transfer to vendor)
4D00 12/2/13 On hold (Quality Control Checks)
4106 Bailment Released (vehicle has left plant property).
4150 Vehicle Invoiced (Dealer Billed/Order is invoiced to the dealer)
4200 Vehicle Shipped (Vehicle is shipped to the dealer or point of delivery)
4300 Intermediate Delivery (Interim transfer; processing transfer to QC or vendor)
4V03 Estimated Delivery Date
4800 Rail Ramp Unload
5000 Vehicle Delivered to Dealer
6000 Vehicle Delivered to Customer
9000 Order Cancelled
The most important thing is that I found a small dealer with a Z51 allocation that he was in the process of ordering for inventory. He was able to modify the car to my specs before final closeout of the order...that's why it went so fast.
04-02-2015, 03:00 PM
Intermediate
Quote:
Originally Posted by Backinblak View Post
Another 3400 confirmed by dealer today...Thanks for the heads up from you and ADMAN.
See you all in KY.
FYI This is how my order has gone so far.:
Order Status Tracking Codes: GM Order Status
1000 Order On Hold at Dealership
1100 Order Placed at Dealership; Preliminarily Accepted by GM Computer. 3/16/2015
NOTE: Does NOT mean that GM is guaranteeing that the car will be produced -- as that only occurs at status code 2000!
1101 Order Entered into System
1102 Order Entered via Web
From here on down, you are on your way!!!!
2000 Order Accepted by Chevrolet, "has passed approval and will be produced" 3/17/2015
2001 Order Generated to Dealer
2005 Order Replaced with GM Prospec Order
2030 Order Edited by Chevrolet
2050 Order Changed
2500 Order Preferenced (or "Picked Up" or "Imaged"), Sent to Production
3000 Order Accepted by Production Control 3/18/2015
3100 Order Available to Sequence (now becomes more stable)
3300 Order Selected and Scheduled for Production by Assembly Plant (Target Production Week usually available now) 3/21/2015
3400 Order Broadcasted for Production (Internal Plant Order Produced) 4/2/2015
3800 Vehicle Produced
4000 Vehicle Available to Ship
4104 Bailment Invoice Created
4B00 Bayed ("B", not 8: Your car is waiting for transportation by Truck, Rail or transfer to vendor)
4D00 12/2/13 On hold (Quality Control Checks)
4106 Bailment Released (vehicle has left plant property).
4150 Vehicle Invoiced (Dealer Billed/Order is invoiced to the dealer)
4200 Vehicle Shipped (Vehicle is shipped to the dealer or point of delivery)
4300 Intermediate Delivery (Interim transfer; processing transfer to QC or vendor)
4V03 Estimated Delivery Date
4800 Rail Ramp Unload
5000 Vehicle Delivered to Dealer
6000 Vehicle Delivered to Customer
9000 Order Cancelled
The most important thing is that I found a small dealer with a Z51 allocation that he was in the process of ordering for inventory. He was able to modify the car to my specs before final closeout of the order...that's why it went so fast.
Originally Posted by Backinblak View Post
Another 3400 confirmed by dealer today...Thanks for the heads up from you and ADMAN.
See you all in KY.
FYI This is how my order has gone so far.:
Order Status Tracking Codes: GM Order Status
1000 Order On Hold at Dealership
1100 Order Placed at Dealership; Preliminarily Accepted by GM Computer. 3/16/2015
NOTE: Does NOT mean that GM is guaranteeing that the car will be produced -- as that only occurs at status code 2000!
1101 Order Entered into System
1102 Order Entered via Web
From here on down, you are on your way!!!!
2000 Order Accepted by Chevrolet, "has passed approval and will be produced" 3/17/2015
2001 Order Generated to Dealer
2005 Order Replaced with GM Prospec Order
2030 Order Edited by Chevrolet
2050 Order Changed
2500 Order Preferenced (or "Picked Up" or "Imaged"), Sent to Production
3000 Order Accepted by Production Control 3/18/2015
3100 Order Available to Sequence (now becomes more stable)
3300 Order Selected and Scheduled for Production by Assembly Plant (Target Production Week usually available now) 3/21/2015
3400 Order Broadcasted for Production (Internal Plant Order Produced) 4/2/2015
3800 Vehicle Produced
4000 Vehicle Available to Ship
4104 Bailment Invoice Created
4B00 Bayed ("B", not 8: Your car is waiting for transportation by Truck, Rail or transfer to vendor)
4D00 12/2/13 On hold (Quality Control Checks)
4106 Bailment Released (vehicle has left plant property).
4150 Vehicle Invoiced (Dealer Billed/Order is invoiced to the dealer)
4200 Vehicle Shipped (Vehicle is shipped to the dealer or point of delivery)
4300 Intermediate Delivery (Interim transfer; processing transfer to QC or vendor)
4V03 Estimated Delivery Date
4800 Rail Ramp Unload
5000 Vehicle Delivered to Dealer
6000 Vehicle Delivered to Customer
9000 Order Cancelled
The most important thing is that I found a small dealer with a Z51 allocation that he was in the process of ordering for inventory. He was able to modify the car to my specs before final closeout of the order...that's why it went so fast.
04-02-2015, 03:30 PM
Safety Car
04-03-2015, 12:20 AM
Melting Slicks
CCS is no longer providing updates or codes.
Please contact your dealer for information.
Please contact your dealer for information.
04-03-2015, 09:03 AM
Safety Car
They won't read your post either. 
04-03-2015, 10:06 AM
Pro
I just got off the line with Chevrolet Live Chat.
According to the person I was interacting with, GM has reconsidered it's decision to release production event codes to the public. Due to the feedback they received from customers about these policy changes, GM has decided to revert back to the old policy enabling buyers to receive information including event codes and last location of the vehicle while in transit.
According to the person I was interacting with, GM has reconsidered it's decision to release production event codes to the public. Due to the feedback they received from customers about these policy changes, GM has decided to revert back to the old policy enabling buyers to receive information including event codes and last location of the vehicle while in transit.
04-03-2015, 11:21 AM
Racer
I just got off the line with Chevrolet Live Chat.
According to the person I was interacting with, GM has reconsidered it's decision to release production event codes to the public. Due to the feedback they received from customers about these policy changes, GM has decided to revert back to the old policy enabling buyers to receive information including event codes and last location of the vehicle while in transit.
According to the person I was interacting with, GM has reconsidered it's decision to release production event codes to the public. Due to the feedback they received from customers about these policy changes, GM has decided to revert back to the old policy enabling buyers to receive information including event codes and last location of the vehicle while in transit.
04-03-2015, 07:06 PM
Advanced
Member Since: Mar 2015
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My car shipped prior to 3/26 and is still in Toledo! Does anyone know what the hangup may be???!!! I heard there is a shortage of railcars? Also, may be sitting waiting for rail car to be full before shipping? SSSSOOOOO FFFrustrating!
04-04-2015, 10:05 AM
Intermediate
