Chevrolet Customer Service order tracking thread

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02-10-2017, 01:33 PM

#20121

keepah

Instructor

Member Since: May 2013

Posts: 121

Likes: 8

Received 31 Likes on 16 Posts

How do you live chat at Chevy.com? Can't get it to load. Like to check my order.

02-11-2017, 02:31 PM

#20122

Jon Webb

1st Gear

Member Since: Feb 2017

Posts: 1

Likes: 0

Received 0 Likes on 0 Posts

Order status

Julie-- can you let me know the status on my order? VCNZRH

Doubt it's moved very far, but some folks have had theirs moving pretty quick!

Thanks!

02-13-2017, 09:58 AM

#20123

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by Roosters

Hello,

#VBHVNS, please?

Thanks!

Eric

Hi Eric,

Start making room in your driveway because your Torch Red Z was built on 2/6/17 and has been shipped.

We recommend following up with your selling dealership as they'll be able to provide a better outlook on shipping and possible ETA.

I'm also going to send you a message with your VIN so keep your eyes open for that.

Steph B
Chevrolet Customer Care

02-13-2017, 10:03 AM

#20124

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by silverslyder

Order number is: VBFZT3

Happy days are ahead, silverslyder! Your Blade Silver Stingray was built on 2/6/17 and is currently waiting to be shipped.

Please connect with your dealership for a possible shipping timeline. Also, I'm going to send a PM with your VIN so look forward to receiving that shortly!

Steph B
Chevrolet Customer Care

02-13-2017, 10:08 AM

#20125

Chevy Cust Svc

Race Director

Member Since: Mar 2010

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Quote:

Originally Posted by Bob U

Hello Julie,

Not sure if you can follow my order as I'm still waiting for allocation VBNVNC.

Thanks Bob

Good news, Bob! Your Torch Red Coupe has been accepted by GM and is moving toward the production process. Currently she has a TPW for 3/6/17, but please keep in mind this date can change.

Follow up with us again in a few weeks.

Steph B
Chevrolet Customer Care

02-13-2017, 11:04 AM

#20126

Roosters

Intermediate

Member Since: Jan 2017

Location: Westlake Village California

Posts: 31

Likes: 3

Received 1 Like on 1 Post

Quote:

Originally Posted by Chevy Cust Svc

Hi Eric,

Start making room in your driveway because your Torch Red Z was built on 2/6/17 and has been shipped.

Steph B
Chevrolet Customer Care

Woo Hoo!

Thanks a million Steph!

Eric

02-13-2017, 11:28 AM

#20127

Bulletman

Heel & Toe

Member Since: Nov 2013

Location: Ky

Posts: 24

Likes: 4

Received 2 Likes on 2 Posts

Can you check on VBBZBX. Thanks

02-13-2017, 07:09 PM

#20128

serendib

Instructor

Member Since: Feb 2014

Posts: 105

Likes: 385

Received 64 Likes on 35 Posts

Hi

Please give me another update on VBDC75 please.

Thanks

Romesh

02-13-2017, 09:52 PM

#20129

pdkwork

Intermediate

Member Since: Aug 2016

Posts: 29

Likes: 1

Received 9 Likes on 8 Posts

Hi,

Can I get an update for TZKNX5? I hope it is still on track for this week.

Thanks,

Paul

02-14-2017, 08:21 AM

#20130

JtbZ06

Intermediate

Member Since: Feb 2017

Location: Orange County New York

Posts: 33

Likes: 0

Received 2 Likes on 1 Post

Tracking

Hello Customer Service,

Please look into Order # VBNK9B, any info would be appreciated.

Thanks,
Jason

02-14-2017, 04:10 PM

#20131

Whataguy

Pro

Member Since: Mar 2005

Location: Horseshoe Bay TX

Posts: 618

Likes: 19

Received 79 Likes on 37 Posts

Brand new order

Hello Chevy Customer Service Team,

Order just placed with dealer, #VCRTSS.

Any news would be appreciated.

02-15-2017, 05:17 PM

#20132

y2k2com

Instructor

Member Since: May 1999

Location: Montreal Quebec

Posts: 215

Likes: 28

Received 1 Like on 1 Post

New order just put in

Any news would be appreciated thanks CCS

Order: VCVK4K

Last edited by y2k2com; 02-15-2017 at 05:18 PM.

02-15-2017, 10:32 PM

#20133

DanG376

Intermediate

Member Since: Jun 2015

Location: Dayton, Ohio

Posts: 30

Likes: 2

Received 9 Likes on 6 Posts

Status Of Build

Could you please status order VBVF3P.

Thank You,
Dan G.

02-16-2017, 12:34 PM

#20134

itchiesvette

Racer

Member Since: Feb 2015

Location: Needham MA.

Posts: 332

Likes: 20

Received 66 Likes on 42 Posts

Please check on VCFR6R
Thanks !

02-16-2017, 06:26 PM

#20135

gymdoc

Racer

Member Since: Sep 2016

Location: Bay Area CA

Posts: 301

Likes: 41

Received 66 Likes on 46 Posts

Hi.. please provide update on VBBZP6. Thank you.

02-17-2017, 05:44 PM

#20136

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

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Quote:

Originally Posted by Bulletman

Julie/Steph

Can you check VBBZBX. Thanks

I apologize for the delayed response, Gary!

I am happy to say that your order was officially produced on 02/06/2017.

Please let us know if you have any questions and feel free to send us pictures when you meet her!

Julie C
Chevrolet Customer Care

02-17-2017, 05:48 PM

#20137

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

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Received 675 Likes on 504 Posts

Quote:

Originally Posted by Blue-Rules

VBDD2Q 2017 Grand Sport Coupe - Watkins Glen Gray. Dealer in Amsterdam, NY

I have exciting news, Blue-Rules!

Your baby was born on 02/13/2017.

I have a VIN to provide, which I will be sending over via private message shortly.

Kindly,

Julie C
Chevrolet Customer Care

02-17-2017, 06:00 PM

#20138

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by mjcourt

Can I get info on TZGX1B ? Really appreciate your help!
Thanks !

Hey Mike,

I am excited to say that your ‘Vette was officially produced on 02/08/2017! I’ll be sending you a private message soon along with your VIN, so please be on the lookout for this information.

Julie C
Chevrolet Customer Care

02-17-2017, 06:07 PM

#20139

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by gymdoc

Hi.. is VBBZP6 still on track for production today 2/6?

Apologies for the delayed response, Daniel!

Our systems are showing that your ‘Vette was officially produced on 02/07/2017.

If you have any questions, please feel free to send us a private message.

Congratulations!

Julie C
Chevrolet Customer Care

02-17-2017, 06:13 PM

#20140

Chevy Cust Svc

Race Director

Member Since: Mar 2010

Posts: 15,565

Likes: 0

Received 675 Likes on 504 Posts

Quote:

Originally Posted by jwreed50

Status on VCDSZK, please?

Hi jwreed50,

Your order is moving along and has a tentative TPW of 2/27! Please note that, since this date is tentative, it may be subject to change. Follow up with us around then and we’d be happy to fill you in on any updates.

Julie C
Chevrolet Customer Care

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