Seperation

Hello everyone, So I placed my order on 5/10/14 and was given all my paperwork and was accepted by GM to build, but I did not get an order number and I didnt think anything of it. So 2 weeks go by and I talk to my salesmen if he got any new info about the order and told me my TPW is 6-23-14 and the car would be in maximum 2 weeks after,which was great, I asked for the order number and he said he cannot provide me with an order number until the TPW date... Is this info correct? Is there anything I should ask him?

I just dont want July to roll around and end up getting screwed. I placed my order with one of the top Chevy dealerships in Illinois, Phillips chevy

Jim422

I think he's incorrect. You should have gotten a GM Order Workbench which would have your order number on it. I'd ask him for that.

tunaman

Got mine the day Mike Furman inputted the order. You do not need to wait until TPW established, as it will have gone through several status changes before then.

Glen e

see the sales manager - forget the sales guy...he is confused or lying- ask for this report - it can be pulled at anytime from thier computers - look for the code that is circled...

ocjim

Maybe this will help.

1000 Order On Hold at Dealership
1100 Order Placed at Dealership
1101 Order Entered into System
1102 Order Entered via Web
2000 Order Accepted By GM
2001 Order Generated to Dealer
2005 Order Replaced with Prospec Order
2030 Order Edited (If Necessary)
2050 Order Changed
2500 Order Preferenced (or "Picked Up" or "Imaged")
3000 Order Accepted by Production Control
3100 Order Available to be Sequenced
3300 Order Scheduled for Production
3400 Order Broadcast (Internal Plant Order Produced)
3800 Vehicle Produced
4000 Vehicle Available to Ship
4104 Bailment Invoice Created
4B00 Bayed
4D00 On Hold At Plant
4P00 Hand Off To Carrier
4106 Bailment Released
4150 Vehicle Invoiced
4200 Vehicle Shipped
4300 Intermediate Delivery
4V03 Estimated Delivery Date
4800 Rail Ramp Unload
5000 Vehicle at Dealer
6000 Vehicle Delivered to Customer
9000 Order Cancelled

ChevyTracker Status
Order Placed
Queued for Production
Production Complete
Shipped/En Route
At the Dealership

Once your order is assigned to an allocation by your dealer, you will very quickly move from 1100 to 3000.
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Robert Durff

It's the 6-digit alphanumeric order # that you're looking for. And yes, the dealer should be able to give it to you as soon as they've input it. I ordered my car back in February and was able to see the order reflected in Chevy's order tracking website the very next day.

That website, btw, is http://www.chevrolet.com/order-tracking.html.

Seperation

Thanks for all the responses, I just got off the phone with the sales manager he is emailing me the Workbench now!

Mdm23

Make sure the code in the event description section is not 1100.

Seperation

Alright we are all good, I got my order # and even spoke to someone from GM as to what my status was. Still on for TPW of 6-23-14 WOOHOO! Thank for the help guys

Michael A

Nice chart, Jim

Michael

mpuzach

What is your event code?