Seat leather delaminating
08-30-2014, 12:42 AM
#21
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I have the exact same thing happening to my passenger seat and a little on my drivers seat. Same area's even, the rest look good.
I showed my Dealer the areas when I had my Radiator replaced at 500 miles.
He said to "keep an eye on it"!
Hey, Cheverolet customer service, how do I get them to replace this? $70,xxx dollars and this will be the second issue with less than 500 miles on the car.
I showed my Dealer the areas when I had my Radiator replaced at 500 miles.
He said to "keep an eye on it"!
Hey, Cheverolet customer service, how do I get them to replace this? $70,xxx dollars and this will be the second issue with less than 500 miles on the car.
08-30-2014, 08:12 AM
#22
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I have 1LT Comp seats, so no cooling.....no issue. this may just be an issue with cooled seats? but has any other C7 had this issue?
08-30-2014, 09:38 AM
#23
To the extent there is an issue with sub-standard leather in a 2LT, the issue could apply to any C7 trim level, depending upon how the vehicle is equipped.
08-30-2014, 10:48 AM
#24
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Suede style products aside, the only way to get better quality leather in a C7 is to buy a 3LT with the standard GT buckets. Everything else comes with the cheaper leather from vinyl coated Mexican cows.
To the extent there is an issue with sub-standard leather in a 2LT, the issue could apply to any C7 trim level, depending upon how the vehicle is equipped.
To the extent there is an issue with sub-standard leather in a 2LT, the issue could apply to any C7 trim level, depending upon how the vehicle is equipped.
08-30-2014, 11:02 AM
#25
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Went to the dealer today, Labor Day weekend. The actual service department manager was off. The associate that I talked with didn't impress me. He actually tried to persuade me into thinking this is normal wear??? You would think he is working for GM's financial bottom line. Anyway my salesman agrees with me/us, "Warranty"! Pictures will be forwarded to GM for review. Another thing, associate has oil change issues too; mileage and percentages were discussed, you know the drill. When I brought up yearly oil change requirement, only then he acknowledged, that would be acceptable. I will discuss with actual Service Department Manager after the holiday. Not quite the reception I was expecting, (did expect pictures forwarded to GM and dealer taking position that GM would make determination). Thinking about a replacement dealer???
Last edited by Larry/car; 08-30-2014 at 12:12 PM.
08-30-2014, 12:58 PM
#28
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Went to the dealer today, Labor Day weekend. The actual service department manager was off. The associate that I talked with didn't impress me. He actually tried to persuade me into thinking this is normal wear??? You would think he is working for GM's financial bottom line. Anyway my salesman agrees with me/us, "Warranty"! Pictures will be forwarded to GM for review. Another thing, associate has oil change issues too; mileage and percentages were discussed, you know the drill. When I brought up yearly oil change requirement, only then he acknowledged, that would be acceptable. I will discuss with actual Service Department Manager after the holiday. Not quite the reception I was expecting, (did expect pictures forwarded to GM and dealer taking position that GM would make determination). Thinking about a replacement dealer???
I will be watching this thread for the outcome.
08-30-2014, 01:19 PM
#29
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Thread Starter
Going to be interesting! I am going to document other vin's and their condition for ammunition towards resolution. As I mentioned previously, surprised at dealer's response. They will discover, I will not go away.
09-12-2014, 03:16 PM
#30
Race Director
Thread Starter
Update: GM has authorized dealer to have interior shop inspect seat, possibly heat will solve problem, if not seat cover change. I will keep you all posted.
09-23-2014, 12:49 PM
#32
Mine is a March build and my driver's seat is coming apart along the left shoulder bolster assembly where it tucks into the seatback. Basically the entire left side is now separated from the seat back. Sent pictures to Chevrolet. Waiting to hear from them. Hope they replace the seat. Car has 4,500 miles on it.
09-23-2014, 06:48 PM
#33
I got a call last week from the service manager. Two + weeks after I took it there for them to look at my seats. Apparently the GM regional rep has approved the replacement of my seats. They've been ordered and when they arrive, I'm told, they'll call me to set up and appointment for the swap.
09-23-2014, 07:23 PM
#34
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man I was not happy with my seats and brought the car to dealer I week after I bought the car you can see a funny line the service rep said " that's the wire for heating and cooling" still not happy with my seats.......
09-23-2014, 11:17 PM
#35
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Sorry to hear of the problems, Larry. Hope your dealer gets the seats fixed fast and the problem does not appear again.
09-24-2014, 02:04 AM
#37
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Yes, GM should have gone with the higher quality leather available from the Japanese cows that are native to the slopes of Mt. Fuji. I believe they were bred from the centuries old and famous Nauga line of cattle and are used to produce the superior leather covers known worldwide as Naugahyde!!!!
09-24-2014, 06:54 AM
#38
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Yes, GM should have gone with the higher quality leather available from the Japanese cows that are native to the slopes of Mt. Fuji. I believe they were bred from the centuries old and famous Nauga line of cattle and are used to produce the superior leather covers known worldwide as Naugahyde!!!!
09-24-2014, 12:00 PM
#40
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3LT has Nappa leather which is different, I not saying it won't come apart, just different