Dealer Will Not Honor Price Protection
#1
Pro
Thread Starter
Dealer Will Not Honor Price Protection
I ordered my car in the beginning of July before the $1,000 price increase on August 4th. My car a Z51 A8 coupe is in route to the dealer at this time.
The sales manager says that there was never a price increase on the 2015 and the prices available before the 5th were not official GM prices.
I have received a fair price from the dealer and I am friends with the owners. I just feel based on other dealers honoring the older web price they should do the same.
I have already contacted Chevrolet and they say there is nothing they can do.
Does anyone have any ideas of what I can do without getting nasty.
Thank You
The sales manager says that there was never a price increase on the 2015 and the prices available before the 5th were not official GM prices.
I have received a fair price from the dealer and I am friends with the owners. I just feel based on other dealers honoring the older web price they should do the same.
I have already contacted Chevrolet and they say there is nothing they can do.
Does anyone have any ideas of what I can do without getting nasty.
Thank You
#2
Le Mans Master
If you're friends with the owners, talk to them, directly or indirectly, the sales manager reports to them.
#3
Advanced
Whats your sales contract say on the back? It should spell out any price increase or better yet who is responsible for the increase. Good luck.
#4
Le Mans Master
Friends or not, if you had a formal agreement with the dealer to buy your car at a specific price .. they should stick to it.. If you did NOT have such an agreement, then the fault lies with you .. In either case, you've got to decide how badly you want the car, and whether $1k is enough of a deterrent to opt out of the deal .. Your call. But you're going to pay way more than that just in sales tax .. so it doesn't seem worthy of a huge battle.
Just my $.02. Mostly depends on your initial agreement with the dealer .. they should honor it, if there was one.
Just my $.02. Mostly depends on your initial agreement with the dealer .. they should honor it, if there was one.
#5
Team Owner
If you have a workbench order with your name on it and it a Sold Unit.. someone will get the money back from GM.. either you ... or the dealer.
I would have a conversation with the general manager of owner.
I would have a conversation with the general manager of owner.
#6
Race Director
It is an absolute fact that there was a price increase of $1000 (m.s.r.p.); it took place on August 4th. When your dealer looks at "official" 2015 Corvette pricing they will clearly see two pricing charts - one that shows pricing at the start of 2015 production and another that shows pricing effective August 4th. If they tell you anything else, they're lying. FACT.
#7
Pro
Thread Starter
#8
Race Director
Member Since: Sep 2013
Location: Ft Lauderdale
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Tech Contributor
Why is this a surprise? I would have been in the dealer on August 4th for a decision......
That being said, 1000 is not enuf for me to dump the deal, maybe the dealer, but not the deal.
Remind him you have a delivery survey to fill out and it's not gonna be pretty.....tell that to the sales manager.....at this point they may not want you to take delivery for fear of this.....
That being said, 1000 is not enuf for me to dump the deal, maybe the dealer, but not the deal.
Remind him you have a delivery survey to fill out and it's not gonna be pretty.....tell that to the sales manager.....at this point they may not want you to take delivery for fear of this.....
#9
Pro
Thread Starter
Friends or not, if you had a formal agreement with the dealer to buy your car at a specific price .. they should stick to it.. If you did NOT have such an agreement, then the fault lies with you .. In either case, you've got to decide how badly you want the car, and whether $1k is enough of a deterrent to opt out of the deal .. Your call. But you're going to pay way more than that just in sales tax .. so it doesn't seem worthy of a huge battle.
Just my $.02. Mostly depends on your initial agreement with the dealer .. they should honor it, if there was one.
Just my $.02. Mostly depends on your initial agreement with the dealer .. they should honor it, if there was one.
Thank You
#10
Pro
Thread Starter
It is an absolute fact that there was a price increase of $1000 (m.s.r.p.); it took place on August 4th. When your dealer looks at "official" 2015 Corvette pricing they will clearly see two pricing charts - one that shows pricing at the start of 2015 production and another that shows pricing effective August 4th. If they tell you anything else, they're lying. FACT.
Thank You
#11
Race Director
Then your purchase price should be based on the MSRP that was in effect when the order was placed. I can assure you that if your order was in the system before August 4th, the dealer will be paying the pre-increase amount for the car regardless of what the window sticker says.
#12
Race Director
If the price was official GM, then price protection should apply. If the price was just a guide, no protection. Additionally if the order was changed for any reason, price protection doesn't apply.
#13
Pro
Thread Starter
I wonder if I am alone on this situation.
It would help if I knew the names of dealers that honoring the pre price increase. My dealer is a top 50
#14
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Member Since: Sep 2013
Location: Ft Lauderdale
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Tech Contributor
You were in the business...ask for the sales bulletin, and read it together with the GSM OR GM... There is nothing quasi about this procedure, it is digital....yes or no.....
#15
Le Mans Master
To my knowledge, an order that went in prior to Aug 4th should be price protected! The only exception would be if you changed your order after the 4th ( ie aded different options etc). Sounds like the dealership is looking to make an extra grand on you! Good luck to you and I highly suggest you speak to the owner. It is not only a matter of principal....it's a $1000!
#16
Soon as they report the sale, they will get the protection amount....we do not get the full $1000 retail difference, but they should honor it IF your order was a true sold order...or they or you do not get anything at all
#17
Pro
Thread Starter
I just spoke to the owner of the dealership and the GM factory rep was there and we had a conference call.
The rep says that the Price change on August 4th was the first official price release. He said if there is some bulletin for the southeast he would love to see it.
The dealer said if there is a notice for his area he would be only to glad to honor it.
He also offered to put some miles on my car until I get back home. He said it would be his official driver until I get home in Florida from Vail, Co on tuesday.
He was kidding of cause.
But if anyone can provide me with some official bulletin or GM notice concerning the price protection, I would greatly appreciate it.
Thank You All For Your Advise
By the way the last time I was a car dealer was in 1993. I went into the window manufacturing business after that. Since then my nephew and I sold the company 2 times to two different private equity companies.
Funny after being brought up in the car business, my rear success 'went out the window".
The rep says that the Price change on August 4th was the first official price release. He said if there is some bulletin for the southeast he would love to see it.
The dealer said if there is a notice for his area he would be only to glad to honor it.
He also offered to put some miles on my car until I get back home. He said it would be his official driver until I get home in Florida from Vail, Co on tuesday.
He was kidding of cause.
But if anyone can provide me with some official bulletin or GM notice concerning the price protection, I would greatly appreciate it.
Thank You All For Your Advise
By the way the last time I was a car dealer was in 1993. I went into the window manufacturing business after that. Since then my nephew and I sold the company 2 times to two different private equity companies.
Funny after being brought up in the car business, my rear success 'went out the window".
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C82021 (10-25-2020)
#20
I ordered my car in the beginning of July before the $1,000 price increase on August 4th. My car a Z51 A8 coupe is in route to the dealer at this time.
The sales manager says that there was never a price increase on the 2015 and the prices available before the 5th were not official GM prices.
I have received a fair price from the dealer and I am friends with the owners. I just feel based on other dealers honoring the older web price they should do the same.
I have already contacted Chevrolet and they say there is nothing they can do.
Does anyone have any ideas of what I can do without getting nasty.
Thank You
The sales manager says that there was never a price increase on the 2015 and the prices available before the 5th were not official GM prices.
I have received a fair price from the dealer and I am friends with the owners. I just feel based on other dealers honoring the older web price they should do the same.
I have already contacted Chevrolet and they say there is nothing they can do.
Does anyone have any ideas of what I can do without getting nasty.
Thank You
According to the terms of what you're saying you both agreed to, they're not honoring the deal of; "a discount off of MSRP," ON AND FROM THE DATE YOU ORDERED IT. -They reneged on ya.