Convertible top malfunctioned today
08-29-2014, 10:16 AM
#21
Melting Slicks
The first time I tried my remote it stalled and I finished lowering it from the dash switch. It worked fine the second time I did it. I'm thinking I will not be using the remote again!
08-29-2014, 10:56 AM
#22
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i tried to replay this over and over in my head just cant figure what went wrong .what i did notice trying to reenact it was that when i used the remote it went half way through the process as i was going to the car to use the switch i notice the top back rolled back down after 20 to 30 seconds.picture the lid is now above the glass closing right into the glass.if anybody has some extra time pay attention to see if top drops back down when the cycle is not complete.in other words the lid is up and the back glass is up wait and see if the glass drops back down. thanks
08-29-2014, 12:12 PM
#23
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Yikes! That stinks! I've got a C7 vert and haven't any problems with it thus far. Glad no one was hurt.
It sounds like the dealer is working with you on this so that's good to hear.
It sounds like the dealer is working with you on this so that's good to hear.
09-09-2014, 03:38 PM
#24
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dealer installed new top .the guys where great .have to go back rubber molding to deck not fitting right to passenger side upwards molding .gm said it can be done in 1hr 12 minutes .maybe for a robot .i was there for a total of 7 hours and these guys didn't stop working .wow what a job. hopefully we get it done in next session .its like a getting tattoo .
09-09-2014, 04:38 PM
#26
Melting Slicks
dealer installed new top .the guys where great .have to go back rubber molding to deck not fitting right to passenger side upwards molding .gm said it can be done in 1hr 12 minutes .maybe for a robot .i was there for a total of 7 hours and these guys didn't stop working .wow what a job. hopefully we get it done in next session .its like a getting tattoo .
09-09-2014, 10:40 PM
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Man, that really sucks. Good luck with the warranty claim.
09-10-2014, 03:15 PM
#29
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09-22-2014, 06:47 AM
#30
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4 more hours of install and still dont have it right .now i cant open driver side door.window getting caught on the top.tried reindexing and still no good.calling gm today to see what they can do.dealer tried everything to line it up but no good.these dealers do not have any expierance with this new top.side pilars of weather stripping not flush.i have broken glass inbeded in the paint under the rear spoiler i think im screwed.i found the glass when i cut my hand when cleaning it.i think the only way to resolve this is gm needs to send me a whole complete top not just the skin from factory.i know they wont go for it and they will say its to expensive but they alreaddy have 12 hrs invested and still going.not sure if i can bring this up on lemon law if they dont fix it right.so far the dealer has been bending over backwards to keep me happy but when do you say enough is enough.
09-22-2014, 07:54 AM
#31
Team Owner
I can feel your pain, frustration and anger. I hope GM and the dealer discover the adjustments needed and then complete ALL the repairs and return the car to you as delivered.
If not maybe they should consider just replacing it.
Good luck.
Tom
If not maybe they should consider just replacing it.
Good luck.
Tom
09-22-2014, 06:24 PM
#34
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spoke with gm they said they will make it right .my 12th new gm and haven't seen that yet.hope gm is watching this site.i am disgusted.they told me that i should not be driving that car. so now what 75k down the drain. i need a full top from factory that might make it right.and two new painted bumpers to.
09-26-2014, 06:44 PM
#35
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gm i hope you are watching this thread .not going good at all .12hrs in and still cant get it right .gm denied a rep/tech to come see whats going on .a tech from Detroit said replacing the new top is a mother f&^%er to the manager of the dealership and good luck .it will be going in for the 3rd time.i am a wits end .been dealing with a gm guy from Detroit who sits in a little cubicle and is told what to say.75k Obama should be here.sorry for the rant guys just frustrated.shouldnt have a tech from Kentucky have called.
09-26-2014, 07:14 PM
#36
Le Mans Master
gm i hope you are watching this thread .not going good at all .12hrs in and still cant get it right .gm denied a rep/tech to come see whats going on .a tech from Detroit said replacing the new top is a mother f&^%er to the manager of the dealership and good luck .it will be going in for the 3rd time.i am a wits end .been dealing with a gm guy from Detroit who sits in a little cubicle and is told what to say.75k Obama should be here.sorry for the rant guys just frustrated.shouldnt have a tech from Kentucky have called.
Last edited by Virtual Geezer; 09-26-2014 at 08:07 PM.
09-26-2014, 08:04 PM
#37
Lets put this in perspective
Do you think that GM is watching this thread? Seriously?
Guys - just last week GM paid out several million dollars to some lady because her daughter's Saturn Ion killed her.
Do you seriously think that they really care that your car has a malfunction in the top?
Guys - just last week GM paid out several million dollars to some lady because her daughter's Saturn Ion killed her.
Do you seriously think that they really care that your car has a malfunction in the top?
09-27-2014, 04:54 AM
#39
gm i hope you are watching this thread .not going good at all .12hrs in and still cant get it right .gm denied a rep/tech to come see whats going on .a tech from Detroit said replacing the new top is a mother f&^%er to the manager of the dealership and good luck .it will be going in for the 3rd time.i am a wits end .been dealing with a gm guy from Detroit who sits in a little cubicle and is told what to say.75k Obama should be here.sorry for the rant guys just frustrated.shouldnt have a tech from Kentucky have called.
spoke with gm they said they will make it right .my 12th new gm and haven't seen that yet.hope gm is watching this site.i am disgusted.they told me that i should not be driving that car. so now what 75k down the drain. i need a full top from factory that might make it right.and two new painted bumpers to.
4 more hours of install and still dont have it right .now i cant open driver side door.window getting caught on the top.tried reindexing and still no good.calling gm today to see what they can do.dealer tried everything to line it up but no good.these dealers do not have any expierance with this new top.side pilars of weather stripping not flush.i have broken glass inbeded in the paint under the rear spoiler i think im screwed.i found the glass when i cut my hand when cleaning it.i think the only way to resolve this is gm needs to send me a whole complete top not just the skin from factory.i know they wont go for it and they will say its to expensive but they alreaddy have 12 hrs invested and still going.not sure if i can bring this up on lemon law if they dont fix it right.so far the dealer has been bending over backwards to keep me happy but when do you say enough is enough.
dealer installed new top .the guys where great .have to go back rubber molding to deck not fitting right to passenger side upwards molding .gm said it can be done in 1hr 12 minutes .maybe for a robot .i was there for a total of 7 hours and these guys didn't stop working .wow what a job. hopefully we get it done in next session .its like a getting tattoo .
i tried to replay this over and over in my head just cant figure what went wrong .what i did notice trying to reenact it was that when i used the remote it went half way through the process as i was going to the car to use the switch i notice the top back rolled back down after 20 to 30 seconds.picture the lid is now above the glass closing right into the glass.if anybody has some extra time pay attention to see if top drops back down when the cycle is not complete.in other words the lid is up and the back glass is up wait and see if the glass drops back down. thanks
i was and holy **** i said
just got a 2 calls one from gm and 1 from dealer that i bought the car from they want to look in to this asap .this is my 9th new gm car im use to it . im dealing with my local dealer who is a friend of mine .he let me take the car home instead of leaving it at the dealer so everybody can drive it .thats not staying there for a week or 7 .i found the peice that broke the window .its attached with 2 screws on the bottom of the deck lid its the male piece that fits into the female on back of console behind seat .now roof wont go up or down says its overheated
just got a 2 calls one from gm and 1 from dealer that i bought the car from they want to look in to this asap .this is my 9th new gm car im use to it . im dealing with my local dealer who is a friend of mine .he let me take the car home instead of leaving it at the dealer so everybody can drive it .thats not staying there for a week or 7 .i found the peice that broke the window .its attached with 2 screws on the bottom of the deck lid its the male piece that fits into the female on back of console behind seat .now roof wont go up or down says its overheated
09-27-2014, 09:18 PM
#40
Burning Brakes
dealer installed new top .the guys where great .have to go back rubber molding to deck not fitting right to passenger side upwards molding .gm said it can be done in 1hr 12 minutes .maybe for a robot .i was there for a total of 7 hours and these guys didn't stop working .wow what a job. hopefully we get it done in next session .its like a getting tattoo .
Glad no one got hurt. Hope they work this out for you.
Last edited by Carnut12; 09-27-2014 at 09:20 PM.