mpuzach

I've only had my 2015 Stingray for 10 days. I have a 64 GB flash drive with music files that has worked perfectly in the car until today. Now the car doesn't recognize the drive. I've tried everything that I know of, including removing/replacing the drive, trying both USB ports, re-formatting the drive and then putting the files back on but nothing works. I've also tried using other flash drives in case my original one somehow got damaged. Nothing works. The most confusing part to me is that it all worked perfectly until today. Any ideas? Thanks.

ssidekickbp

Try doing the factory reset in the settings menu.

mpuzach

Tried it. Nothing.

ssidekickbp

Keep us posted. I'm trying to think of what would have changed?

mpuzach

I'm completely baffled. I've tried several different flash drives and SD cards and none of them are recognized. It doesn't matter if I use the USB port behind the screen or the one in the center console.

-CM-

Since you've done everything else, it seems like it's time for the master reset. Disconnect the battery cables and touch them together.

Zax

Try removing all other devices from USB and SD ports (including your phone if connected), there could be a conflict.

mpuzach

Thanks. Already tried with no results.

romaja

Bump

mpuzach

I had already disconnected the battery but without touching the two cables together. Does touching them together make a difference?

z51vett

Yes it discharges the capacitors you will need to reset everything if you do.
z51vett
Doug

mpuzach

Thx. Just tried it but no change. I think I'm screwed.

-CM-

You just need to take it to the dealership to have it fixed.

Zymurgy

Try unpairing your phone and any other devices.

cmicasa

No your're not.. U HAVE A WARRANTY. Use it.

OH.. did U format on Apple or Windows system. The system will accept FAT32 or NTFS file formatting and not Mac OS Extended

Zymurgy

You've already tried Settings > Return to Factory Settings > Restore Radio Settings > Confirm. Right?

How about Settings > Return to Factory Settings > Restore Vehicle Settings > Confirm?

mpuzach

Yup, I've already done all of the above to no avail. Now to make matters worse I've lost my outside temperature reading. All I get is two dashes followed by the degrees sign. Unless I'm missing something, there's not a single word about the outside temperature display in the owner's manual or the infotainment manual. I'm not a happy guy.

mpuzach

I used NTFS.

mikefeeser

Had something similar happen yesterday, it would not recognize the SD card, and it had been working perfectly - turns out that I left the Media mode, went to XM radio, when I switched to Media it would not recognize the card. When I turned off the radio (with the button) the SD card was again visible and working. Not sure if that would help or not - just my own experience.

mpuzach

Thanks for the tip. I've tried it quite a few times but to no avail.