C7 General Discussion General C7 Corvette Discussion not covered in Tech
Sponsored by:
Sponsored by:

Mobil 1 Use ONLY

Thread Tools
 
Search this Thread
 
Old 01-13-2015, 05:49 PM
  #21  
hdwideglide
Drifting
Support Corvetteforum!
 
hdwideglide's Avatar
 
Member Since: Jun 2007
Location: Torrance CA
Posts: 1,530
Likes: 0
Received 5 Likes on 4 Posts
Default

Thank you...

Old 01-13-2015, 05:50 PM
  #22  
theanswriz42
Team Owner
 
theanswriz42's Avatar
 
Member Since: Oct 2001
Location: Hotlanta GA
Posts: 36,112
Likes: 0
Received 8 Likes on 6 Posts
Cruise-In 8 & 10 Veteran
St. Jude Donor '08, '15

Default

Awesome, thanks Ken!
Old 01-13-2015, 05:58 PM
  #23  
BOBSZ06
Le Mans Master
 
BOBSZ06's Avatar
 
Member Since: Sep 2000
Location: N. CA
Posts: 5,027
Received 319 Likes on 205 Posts

Default

Originally Posted by bapd77
I just called my local dealer and again inquired. They claim when pulling up my VIN no bulletins tell them to change to Mobil 1 and that message number is not attributes to my car. Idk what all that means but what do I do from here?

That is why I asked for a Bulletin # or a Reference so you and others can tell the dealers.
Old 01-13-2015, 06:00 PM
  #24  
bapd77
Safety Car
 
bapd77's Avatar
 
Member Since: Jun 2008
Location: USA
Posts: 4,595
Received 418 Likes on 194 Posts

Default

Called two different dealers locally and they claim that number does not come up in global connect for them.
Old 01-13-2015, 06:00 PM
  #25  
BOBSZ06
Le Mans Master
 
BOBSZ06's Avatar
 
Member Since: Sep 2000
Location: N. CA
Posts: 5,027
Received 319 Likes on 205 Posts

Default

Originally Posted by Ken Fichtner
Tell your dealer to look in GM Global Connect: Ref. number: Service / Service Operations / G_0000208346

The notification is there under the number above. Published today, 1/13/15.

If you have any issues with your dealer contact Chevy Customer Care, socialmedia@gm.com.

There we go!!!!
Old 01-13-2015, 06:03 PM
  #26  
BOBSZ06
Le Mans Master
 
BOBSZ06's Avatar
 
Member Since: Sep 2000
Location: N. CA
Posts: 5,027
Received 319 Likes on 205 Posts

Default

Originally Posted by bapd77
Called two different dealers locally and they claim that number does not come up in global connect for them.

If you have any issues with your dealer EMAIL: socialmedia@gm.com

Last edited by BOBSZ06; 01-15-2015 at 03:40 PM.
Old 01-13-2015, 06:05 PM
  #27  
bapd77
Safety Car
 
bapd77's Avatar
 
Member Since: Jun 2008
Location: USA
Posts: 4,595
Received 418 Likes on 194 Posts

Default

Originally Posted by BOBSZ06
If you have any issues with your dealer, contact Chevy Customer Care, socialmedia@gm.com.
Did that..they have no idea what im talking about either, said theyd have to research it and get back with me tomorrow.
Old 01-13-2015, 06:23 PM
  #28  
Myfourth1
Le Mans Master
 
Myfourth1's Avatar
 
Member Since: Feb 2014
Location: Gilbert Arizona
Posts: 6,505
Received 2,235 Likes on 1,090 Posts

Default Just sent an email...

I just sent an email to ... and requested reimbursement for my 2 oil changes done in May and November of 2014 which they charged me $30 each time for Mobil1. I'll post their response when and if I get it.

Last edited by savewave; 01-16-2015 at 01:03 PM. Reason: Send the emails to Chevy Customer Care, socialmedia@gm.com
Old 01-13-2015, 06:45 PM
  #29  
Spinny
Instructor
 
Spinny's Avatar
 
Member Since: Jul 2005
Location: Lago Vista TX
Posts: 194
Received 61 Likes on 23 Posts

Default

Originally Posted by Ken Fichtner
To: Chevrolet, Buick, and GMC Dealers

The 2014-2015 Chevrolet Complete Care Program for Corvettes was designed to take into account the preferred Mobil 1 oil choice of many Corvette owners. As a reminder, dealers are required to use Mobil 1 when performing oil changes on ALL 2014-2015 Corvettes through the Chevrolet Complete Care Program. Current reimbursement levels for Corvette are based on Mobil 1 usage. Please remind all personnel that only Mobil 1 should be used. In addition, please refer to GlobalConnect message # G_0000205212 for details on dry sump equipped (Z51, Z52, and Z06) Corvettes.

In the event a customer paid an upcharge for Mobil 1 under the Chevrolet Complete Care Program, customers should be directed to contact Chevy Customer Care, socialmedia@gm.com. for assistance on reimbursement.
What oil do non Z51 cars have coming from the factory?
Old 01-13-2015, 07:10 PM
  #30  
LDYSTIG
Pro
 
LDYSTIG's Avatar
 
Member Since: Dec 2012
Location: Chandler AZ
Posts: 642
Received 145 Likes on 83 Posts
Default

Originally Posted by Mythird1
I just sent an email to ... and requested reimbursement for my 2 oil changes done in May and November of 2014 which they charged me $30 each time for Mobil1. I'll post their response when and if I get it.
Did you go to Thoroughbred for the first two? Chapman is aware they need to use Mobil 1 in case you need a backup.

Last edited by savewave; 01-16-2015 at 01:04 PM. Reason: Send the emails to Chevy Customer Care, socialmedia@gm.com
Old 01-13-2015, 07:33 PM
  #31  
bbrown450
Melting Slicks
 
bbrown450's Avatar
 
Member Since: Oct 2008
Posts: 3,180
Received 502 Likes on 347 Posts

Default

Just to clarify you said "all" not just Z51 versions correct?
Old 01-13-2015, 08:35 PM
  #32  
Myfourth1
Le Mans Master
 
Myfourth1's Avatar
 
Member Since: Feb 2014
Location: Gilbert Arizona
Posts: 6,505
Received 2,235 Likes on 1,090 Posts

Default Thorobred

Originally Posted by Her Z
Did you go to Thoroughbred for the first two? Chapman is aware they need to use Mobil 1 in case you need a backup.
I went to Thorobred. I will let you know if they push back on my next change.
Old 01-13-2015, 08:41 PM
  #33  
GazUK
Advanced
 
GazUK's Avatar
 
Member Since: May 2013
Location: SoCal - IE CA
Posts: 97
Likes: 0
Received 0 Likes on 0 Posts
Default

subscribed
Old 01-13-2015, 09:08 PM
  #34  
Anthony j
Instructor
 
Anthony j's Avatar
 
Member Since: Jun 2014
Posts: 160
Received 22 Likes on 13 Posts
Default Mobil 1

Originally Posted by Ken Fichtner
To: Chevrolet, Buick, and GMC Dealers

The 2014-2015 Chevrolet Complete Care Program for Corvettes was designed to take into account the preferred Mobil 1 oil choice of many Corvette owners. As a reminder, dealers are required to use Mobil 1 when performing oil changes on ALL 2014-2015 Corvettes through the Chevrolet Complete Care Program. Current reimbursement levels for Corvette are based on Mobil 1 usage. Please remind all personnel that only Mobil 1 should be used. In addition, please refer to GlobalConnect message # G_0000205212 for details on dry sump equipped (Z51, Z52, and Z06) Corvettes.

In the event a customer paid an upcharge for Mobil 1 under the Chevrolet Complete Care Program, customers should be directed to contact Chevy Customer Care, socialmedia@gm.com, for assistance on reimbursement.
Thank you Ken, just turned 500 miles, out local Chevy dealer, Bob Johnson, was asking for an up charge for Mobil 1, now I have something in writing for using only Mobil 1, this should clear it up, Tony
Old 01-13-2015, 09:08 PM
  #35  
tanner m
Instructor
 
tanner m's Avatar
 
Member Since: Oct 2014
Location: Oklahoma City Oklahoma
Posts: 106
Received 1 Like on 1 Post
Default

Awesome info. Thank you!
Old 01-13-2015, 09:32 PM
  #36  
VETJAZZ
Race Director
Support Corvetteforum!
 
VETJAZZ's Avatar
 
Member Since: Sep 2011
Location: Marana, Arizona
Posts: 10,741
Received 206 Likes on 146 Posts

Default

Great news! Thanks to all for pushing this along.
Old 01-13-2015, 10:57 PM
  #37  
Topsarge12R
Racer
 
Topsarge12R's Avatar
 
Member Since: Sep 2011
Location: Oklahoma
Posts: 379
Received 27 Likes on 27 Posts

Default

Thanks for posting this!

Get notified of new replies

To Mobil 1 Use ONLY

Old 01-14-2015, 01:06 AM
  #38  
Vetteman Jack
Administrator

Support Corvetteforum!
 
Vetteman Jack's Avatar
 
Member Since: Mar 2001
Location: In a parallel universe. Currently own 2014 Stingray Coupe.
Posts: 342,707
Received 19,233 Likes on 13,933 Posts
C7 of the Year - Modified Finalist 2021
MO Events Coordinator
St. Jude Co-Organizer
St. Jude Donor '03-'04-'05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15-'16-'17-'18-'19-
'20-'21-'22-'23-'24
NCM Sinkhole Donor
CI 5, 8 & 11 Veteran


Default

Originally Posted by bapd77
My dealer refused to do Mobil 1 and stated that was not the specifications for it.
Well, next time they should know better. If not, print out and show them the info in this thread.
Old 01-14-2015, 06:01 AM
  #39  
formula80_ca
Pro
 
formula80_ca's Avatar
 
Member Since: Jul 2013
Location: Vancouver British Columbia
Posts: 576
Received 55 Likes on 39 Posts

Default

I hope this applies to Canadian dealers as well, does anyone know for sure if it does?... or where I can get that info for up here.
Old 01-14-2015, 03:01 PM
  #40  
cberistain
Instructor
 
cberistain's Avatar
 
Member Since: Oct 2014
Location: West Hartford Connecticut
Posts: 149
Received 13 Likes on 11 Posts
Default

Originally Posted by Ken Fichtner
To: Chevrolet, Buick, and GMC Dealers

The 2014-2015 Chevrolet Complete Care Program for Corvettes was designed to take into account the preferred Mobil 1 oil choice of many Corvette owners. As a reminder, dealers are required to use Mobil 1 when performing oil changes on ALL 2014-2015 Corvettes through the Chevrolet Complete Care Program.
What should we do if 5-30 DEXOS was used instead of mobil 1 on our first oil change (Z51 @3700 miles)?


Quick Reply: Mobil 1 Use ONLY



All times are GMT -4. The time now is 07:10 PM.