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Need recommendation for Central Jersey dealer to use for service

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Old 05-21-2015, 01:10 PM
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Corgidog1
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Default Need recommendation for Central Jersey dealer to use for service

I bought my C7 from Kerbeck but they are too far to travel to for service. I live in Plainfield. Anyone have any recommendations based on experience. I really would not want to try the trial and error method of finding a good dealer to service my car and am looking for a recommendation. Thanks.
Old 05-21-2015, 01:20 PM
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67pete
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I use All American Chevy in Middletown.
Old 05-21-2015, 02:07 PM
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Corgidog1
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Originally Posted by 67pete
I use All American Chevy in Middletown.
How are they?
Old 05-21-2015, 02:08 PM
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SharkGrayStingray
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All american on rt 35!!!!!
Old 05-21-2015, 02:32 PM
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Corgidog1
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Originally Posted by SharkGrayStingray
All american on rt 35!!!!!
Wow 2 for All American. I looked them up on dealerrater.com and they got terrible service reviews. How was your experience with them regarding the C7? Is the certified C7 tech any good?
Old 05-21-2015, 02:50 PM
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SharkGrayStingray
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Originally Posted by Corgidog1
Wow 2 for All American. I looked them up on dealerrater.com and they got terrible service reviews. How was your experience with them regarding the C7? Is the certified C7 tech any good?
I have not needed them for my C7. (I do my own oil changes so ill only need them if theres a problem), but i did use them for my c6. I had a tune on my car that i needed off and another dealer (who obviously didn't know what they were doing) was afraid to reflash the gm tune on the pcm cause they "weren't sure if it would work without breaking the pcm and needing a new one" So i talked to all american and they said, no problem, it'll be $107 to reflash. Less than an hour later i was gone and from talking to the tech it was obvious he was the man to go to. I'm sure he would do the work anyway, but make sure you specifically ask for the corvette tech to do all work involved...

I've also bought a bunch of stuff from parts there and they are always willing to help and look things up for me to make sure i order the right parts...

Last edited by SharkGrayStingray; 05-21-2015 at 03:01 PM.
Old 05-21-2015, 03:00 PM
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just looked up what you were saying. some reviews were bad, but not what my experience was i would be careful going to oasis though if you decide on that. They did my harmonic balancer, and i thought they did a great job, and they were very nice, only to find out when i got home and inspected the rocker panels that they gashed the underside of the drivers rocker panel very badly. Not just one gash, but multiple in a 1 foot area... I was pretty upset cause i thought i found the trustworthy dealer i was looking for. No one will treat your car like you will, so i hope i never need a service on this car...
Old 05-21-2015, 03:01 PM
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Corgidog1
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Originally Posted by SharkGrayStingray
just looked up what you were saying. some reviews were bad, but not what my experience was i would be careful going to oasis though if you decide on that. They did my harmonic balancer, and i thought they did a great job, and they were very nice, only to find out when i got home and inspected the rocker panels that they gashed the underside of the drivers rocker panel very badly. Not just one gash, but multiple in a 1 foot area... I was pretty upset cause i thought i found the trustworthy dealer i was looking for. No one will treat your car like you will, so i hope i never need a service on this car...
thanks for the feedback.
Old 05-21-2015, 03:28 PM
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RFBHD
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I know its half way to Kerbecks for you but John at Burlington Chevy has been doing the vetts there for over 20 years... I just took mine there for the first time... I give them an A plus
Old 05-21-2015, 03:36 PM
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JPK_NJ
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Living in Plainfield with a vette?! BRave man! ha

That being said, I wasn't a big fan of the dealer right next to you and I avoid them. A bit further up 22 near Bound Brook is better but still a pain in the rear sometimes. Going back to them tomorrow to re-do a wheel balance that seems off at speeds >70
Old 05-22-2015, 08:29 AM
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bump
Old 05-22-2015, 09:02 AM
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Wm Rose
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I'm is Somerset, and in the same boat/looking for a local dealer. I do the maintenance, but I can't do recalls. Looking for a local dealer to work on the car I bought at Kerbeck.
Old 05-22-2015, 09:25 AM
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My12thVette
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I can tell you where not to go, Action Chevrolet in Freehold. My car was bought from MacMulkin, so going there for service was not an option. Here is my experience:
Me: Do you have a dedicated Corvette tech?
Service Writer: All our techs work on Corvettes, here is one now. (guy is walking toward desk)
Service writer to tech: Hey *****, you work on Vettes right?
Tech: I HATE working on F@#$%$ Corvettes!
Me: Bye
The dealership was just sold by the Pinebelt Group and did have a good Corvette tech named Kevin. They told me he left and did not know where he went. He was not in the Lakewood store.
So, I have the same issue, where do those of us in Central NJ bring our cars for competent service? I will not have this problem too much longer, moving to west coast of Florida next year and will use Stingray Chevrolet.

Last edited by My12thVette; 05-22-2015 at 09:28 AM.
Old 05-22-2015, 09:39 AM
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I bought my 2014 Z51 Convertible from Bridgewater Chevy (at the time it was a better deal than Kerbecks). They have given me very good service and they have a guy that specializes in Corvettes. I had a major engine warranty problem where they had to literally take apart the car, and they did a good job, and the car runs great. I've bought 5 new vehicles from this dealership and have been very satisfied with the service dept. over the years.
Old 05-22-2015, 12:16 PM
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tjs15
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Originally Posted by Corgidog1
I bought my C7 from Kerbeck but they are too far to travel to for service. I live in Plainfield. Anyone have any recommendations based on experience. I really would not want to try the trial and error method of finding a good dealer to service my car and am looking for a recommendation. Thanks.
I'm in the same situation as you, bought from Kerbeck but don't want to travel there if I don't have to. I used Oasis Chevy for my first service but don't know if I will go back. They did not know about the Mobile1 directive but used it at no charge at my request. Since I was given their name from a long time Corvette owner I felt good about these guys until I got home, checked my oil level and found it almost an inch over the top of the hash marks and garage smelling strongly of oil. I looked for oil spills but found none. I ended up removing almost a quart of oil to get to half way point (rechecked several times). I talked to service and they didn't seem to care. I was called by customer service 2 days later to ask me how my experience was and when I told them about it I was told to expect a call from a manager. They never called back. I will be doing my own oil changes from now on and will watch this thread to see who people recommend
Old 05-22-2015, 12:39 PM
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DCinNJ
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I am in the same position as well...I live in the Princeton area. I purchased from Kerbeck and had the first service done there, but really want to find someone closer. I had a good experience at Bridgewater on the sales side....they let me test drive a C7, then told me my best bet would be to go directly down to Kerbeck for what I was looking for. I appreciated their honesty...but again, that was the sales side. I did have service done on a previous Chevy at Flemington. Great experience, but do not know if they have a Corvette specialist.
Old 05-22-2015, 12:42 PM
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Originally Posted by my4thvette
I can tell you where not to go, Action Chevrolet in Freehold. My car was bought from MacMulkin, so going there for service was not an option. Here is my experience:
Me: Do you have a dedicated Corvette tech?
Service Writer: All our techs work on Corvettes, here is one now. (guy is walking toward desk)
Service writer to tech: Hey *****, you work on Vettes right?
Tech: I HATE working on F@#$%$ Corvettes!
Me: Bye
The dealership was just sold by the Pinebelt Group and did have a good Corvette tech named Kevin. They told me he left and did not know where he went. He was not in the Lakewood store.
So, I have the same issue, where do those of us in Central NJ bring our cars for competent service? I will not have this problem too much longer, moving to west coast of Florida next year and will use Stingray Chevrolet.
. Had the same experience with Action. Brought my car in for an oil change only to find they overfilled it by 1 quart and this was the wet sump, not even the Z51. Made them drain everything and put on a new filter. Needless to say I'll never go back there.

I took my car in recently to Malouf Cadillac/Chevy in No Brunswick for the filler pipe recall and they were fine. Very professional and service tech seemed to know his stuff. If I ever need service again I'd probably bring it back to those guys.

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Old 05-22-2015, 02:21 PM
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JPK_NJ
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Just an update from my earlier post. Came back from Bridgewater today and they took care of me with excellent customer service. The wheel balance done last week was slightly off in the front left wheel, which supposedly might have been caused by excess grease when they were mounting my tires. Anyway, yes it should have been perfect the first time but it's all set now. Would recommend them for CNJ service.
Old 05-22-2015, 03:53 PM
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UneasyDriver
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Originally Posted by my4thvette
I can tell you where not to go, Action Chevrolet in Freehold. My car was bought from MacMulkin, so going there for service was not an option. Here is my experience:
Me: Do you have a dedicated Corvette tech?
Service Writer: All our techs work on Corvettes, here is one now. (guy is walking toward desk)
Service writer to tech: Hey *****, you work on Vettes right?
Tech: I HATE working on F@#$%$ Corvettes!
Me: Bye
The dealership was just sold by the Pinebelt Group and did have a good Corvette tech named Kevin. They told me he left and did not know where he went. He was not in the Lakewood store.
So, I have the same issue, where do those of us in Central NJ bring our cars for competent service? I will not have this problem too much longer, moving to west coast of Florida next year and will use Stingray Chevrolet.
Action Chevy is in real trouble. They lost all the techs that were there for 20 yrs, and hired kids out of a college automotive elective, and pay them min wage. So what kind of service would one expect. Rumor has it the place is big time in the red and back up for sale, after 6 months of ownership. So best to avoid.
Old 05-23-2015, 06:47 AM
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entman
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Originally Posted by DCinNJ
I am in the same position as well...I live in the Princeton area. I purchased from Kerbeck and had the first service done there, but really want to find someone closer. I had a good experience at Bridgewater on the sales side....they let me test drive a C7, then told me my best bet would be to go directly down to Kerbeck for what I was looking for. I appreciated their honesty...but again, that was the sales side. I did have service done on a previous Chevy at Flemington. Great experience, but do not know if they have a Corvette specialist.

I work in Princeton. I service my car at Reedman in Langehorne which is not far from you. Ask for Tom to be your service person.


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