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I've purchased a Novistretch bra for my C7 this past April and think it is a great product; however, it developed a small hole that is now getting bigger - see the pic. I've hit no debris nor scraped the bra.(I've less than 900 miles on the vette). although a currently small hole, I'm worried this will shred larger soon. I sent a message to Novistretch today ( 25 Aug) via their website hoping they will expedite a replacement before my planned trip to Corvettes at Carlisle this Friday. I'll let you know how this goes.
UPDATE TO MY ORIGINAL POST: received an email from Andrew within an hour of my request, as well as several subsequent follow ups this evening. Have worked out a replacement for the defective bra. Really impressed with Andrew's rapid response
ADDITIONAL UPDATE - 9/2/2015 - see my subsequent separate post in this thread. NOT HAPPY!!!
FINAL UPDATE - 9/8/2015 - received a brand new bra as warranty replacement from Andy at Novistretch. Despite initial glitch, very happy with customer service. Thanks Andy!
Last edited by runner61627; 09-08-2015 at 07:52 PM.
Good luck. I hope it works out for you. I also have their product on my C5 and would definitely want to add one when I pull the C7 trigger soon, however in the end, they are basically big nylons for our cars.
I also hope they will fit over an aftermarket, Lashway splitter.
I've purchased a Novistretch bra for my C7 this past April and think it is a great product; however, it developed a small hole that is now getting bigger - see the pic. I've hit no debris nor scraped the bra.(I've less than 900 miles on the vette). although a currently small hole, I'm worried this will shred larger soon. I sent a message to Novistretch today ( 25 Aug) via their website hoping they will expedite a replacement before my planned trip to Corvettes at Carlisle this Friday. I'll let you know how this goes.
Does this seem to be a quality control issue? I'd like to get one when my car comes in but it seems like they tear and awful lot. Has anyone had one for an extended period without rips? Thanks.
I got a small hole/tare in mine.....I couldn't even see it until I was taking it off after a 3000 mile trip. I just washed it.....broke out a needle and thread and fixed it.
And there's no issues with rubbing the paint or scratching doing 75-80 mph? I've never seen one of these in person but I know I'd be worried about it vibrating at speed and scratching the clear coat.
And there's no issues with rubbing the paint or scratching doing 75-80 mph? I've never seen one of these in person but I know I'd be worried about it vibrating at speed and scratching the clear coat.
not an issue.....3000 mile road trip, it was on most of the time.....and part of the time it was well above 80 mph, lol
Maybe you should just give them a call since you'd like it before you leave. Might be more effective than an email.
I would have, but the Novistretch website does not list a phone number - instead a contact form is provided, which I utilized. I received a email from Andrew within an hour. Pretty responsive, but I agree a phone call (if a number was provided) would have been preferred
UPDATE TO MY ORIGINAL POST: received an email from Andrew within an hour of my request, as well as several subsequent follow ups this evening. Have worked out a replacement for the defective bra. Really impressed with Andrew's rapid response
Originally Posted by runner61627
I received a email from Andrew within an hour. Pretty responsive....
They were the most responsive customer service I have ever dealt with. Great company. A++++++
2020 Corvette of the Year Finalist (appearance mods)
C7 of Year Winner (appearance mods) 2019
2017 C7 of Year Finalist
2015 C7 of the Year
St. Jude Donor '14-'15-'16-'17-'18-'19
Originally Posted by Black&White
Its only going to rip again. I threw them in the trash!
What is your assessment based on that they are only going to rip again? I have two pair and have used them extensively on both my 2014 and my wife's 2015 and have not developed a single hole in the mirror covers after thousands of miles of use.
What is your assessment based on that they are only going to rip again? I have two pair and have used them extensively on both my 2014 and my wife's 2015 and have not developed a single hole in the mirror covers after thousands of miles of use.
Mine were full of holes at 4-6 weeks of NON HIGHWAY use. You are saying you never had ANY holes in ANY of your Bras from them?
2020 Corvette of the Year Finalist (appearance mods)
C7 of Year Winner (appearance mods) 2019
2017 C7 of Year Finalist
2015 C7 of the Year
St. Jude Donor '14-'15-'16-'17-'18-'19
Originally Posted by Black&White
Mine were full of holes at 4-6 weeks of NON HIGHWAY use. You are saying you never had ANY holes in ANY of your Bras from them?
I have had no naturally occurring holes in ANY of their masks with thousands of highway miles. And I have had no holes at all in any of my mirror masks in thousands of highway miles. Have you contacted them about the problem you have had with yours?
08-25-2015, 04:35 PM
Novistrech Bra Warranty Claim
