Customer Service (Vengeance Racing)
09-09-2015, 04:15 PM
#1
Cruising
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Member Since: Aug 2010
Location: Bonaire Georgia
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Customer Service (Vengeance Racing)
Not a person big on posting but I feel obligated after receiving outstanding customer service from Ron and his Vengeance Racing Team. I recently took my C7 to Vengeance for charger, cam, header, and tune, after getting it home a driving for a couple days a warm start issue began. Call Vengeance with the issue, receive a call back from Mike the tuner and the issue is narrowed down.
Fast forward to today (9 Sep 15) with Mike meeting me at Summit Racing in McDonough GA. May not be significant to some but this is halfway between my home and Vengeance Racing, an hour and a half drive for a five minute tune. Who does this? Vengeance Racing!
All too often people are quick to complain about poor service, I've been guilty of this. Rarely do we acknowledge good service, this is my shout out to Vengeance Racing for their outstanding customer service. Keep up the good work and I'll see you soon for the next mods...
Fast forward to today (9 Sep 15) with Mike meeting me at Summit Racing in McDonough GA. May not be significant to some but this is halfway between my home and Vengeance Racing, an hour and a half drive for a five minute tune. Who does this? Vengeance Racing!
All too often people are quick to complain about poor service, I've been guilty of this. Rarely do we acknowledge good service, this is my shout out to Vengeance Racing for their outstanding customer service. Keep up the good work and I'll see you soon for the next mods...
09-09-2015, 07:57 PM
#2
Customer Service (Vengeance Racing)
Ive known these guys way before they even started the shop and they have always been this way to customers and cars. If i didnt do my own work, they are the only guys in the state id let touch my car. Mikes done my tuning on my 99 ws6 i had and it ran like a top.
Now that i got a vette, it will be seeing those guys soon im sure.
Formerly....BLKWS6 on LS1tech.
Now that i got a vette, it will be seeing those guys soon im sure.
Formerly....BLKWS6 on LS1tech.
09-19-2015, 03:53 PM
#3
Former Vendor
Not a person big on posting but I feel obligated after receiving outstanding customer service from Ron and his Vengeance Racing Team. I recently took my C7 to Vengeance for charger, cam, header, and tune, after getting it home a driving for a couple days a warm start issue began. Call Vengeance with the issue, receive a call back from Mike the tuner and the issue is narrowed down.
Fast forward to today (9 Sep 15) with Mike meeting me at Summit Racing in McDonough GA. May not be significant to some but this is halfway between my home and Vengeance Racing, an hour and a half drive for a five minute tune. Who does this? Vengeance Racing!
All too often people are quick to complain about poor service, I've been guilty of this. Rarely do we acknowledge good service, this is my shout out to Vengeance Racing for their outstanding customer service. Keep up the good work and I'll see you soon for the next mods...
Fast forward to today (9 Sep 15) with Mike meeting me at Summit Racing in McDonough GA. May not be significant to some but this is halfway between my home and Vengeance Racing, an hour and a half drive for a five minute tune. Who does this? Vengeance Racing!
All too often people are quick to complain about poor service, I've been guilty of this. Rarely do we acknowledge good service, this is my shout out to Vengeance Racing for their outstanding customer service. Keep up the good work and I'll see you soon for the next mods...
09-20-2015, 12:06 AM
#4
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Great customer service there. 