There is always a diagnostic and repair process with any repair and it always starts with the least evasive and cost effective option first. You already stated that you have refused to approve GM's process. If you allowed GM to work through the process, I am confident they would through that process either fix the issue or replace your transmission. You stopped the process when you refused to allow them the opportunity to repair the problem. You also stated in an earlier thread they wanted to repair your transmission, but that you didn't want them taking it apart twice (once to repair and then once to replace). Why are you now stating that they will only authorize re-programming?

Again, there is a process that GM has in place for warrantied repairs. The service department is not the one that determines how a warrantied repair is to be accomplished. The DMA (District Manager of Aftersales) has the authority to override the dealership, and rightly so. Of course, the DMA also has superiors that can override him or her. The problem, however, is not with the DMA or GM's customer service. The problem is that you refuse to allow them to work through the process of repairing your transmission issue.

I know quite a bit more than "nothing" about GM's repair process. My 2014 Stingray has had several warranty repairs that resulted in GM providing financial reimbursement to me as a result of my Corvette being out of service for a couple of months. Furthermore, I just completed a 5-6 month diagnostic, attempt to repair, and eventual repurchase from GM of my 2015 Malibu. The process of attempting to satisfactorily repair the issue that I had with the Malibu involved following GM's warranty repair processes. This involved my interaction with my local service manager, the DMA, the regional engineer, GM's corporate customer service department and a GM repurchase specialist. I never had to threaten legal action through the entire process. I worked with them and they worked with me to a satisfactory conclusion.

I read all of the posts in the entire thread (after all of your other threads were merged into this thread). In addition to my 2014 Stingray, I also own a 2015 A8 Stingray Coupe that was built in April, 2015. We have had absolutely no problems at all with the transmission. However, I am fully confident that should my A8 develop a transmission problem, GM will repair the transmission and/or replace it if necessary. The difference in my approach is that I will allow them to take the necessary steps to accomplish the desired result.

No, I will not loan you one of my Corvettes. Your Corvette could have been repaired by now, but you (and now your attorneys) have delayed that repair for much longer than necessary. GM reimbursed me in the amount of two months of loan payments on my 2014 Stingray when it was out of service for repair and offered to reimburse me two months of loan payments on my 2015 Malibu when it was out of service for repair. You previously stated that GM asked how much your monthly payments are on your 2015 Corvette. They asked you that because they planned to offer you financial compensation for the lengthy time that your Corvette was out of service. Unfortunately, you refused to work with GM.

I also hope that you do not make a public spectacle of yourself at the Bash. I think the better approach is to try to have a private meeting with whomever you want to express your concerns to. However, it is a free country and you are free to express your concerns publicly if you wish. But I too have this right and, should you take this route, will personally stand in rebuttal and share your own words from this public forum that show your lack of cooperation with GM to actually repair your transmission. Regardless, I truly hope you and GM can work out a satisfactory solution in the end.