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XM radio subscription length?

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Old 09-15-2015, 07:35 PM
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vipervetteguy
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Default XM radio subscription length?

My 2016 was an early car (#91) and delivered with no window sticker. Prior to delivery, the dealer told me he thought it came with one year of XM. I thought that turned out to be 6 months at delivery. XM.com tells us we have only 3 months. Can someone here please look at their sticker (or other info) to clear this up for me? Thanks.
Old 09-15-2015, 08:27 PM
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BOBSZ06
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My 2015 XM is for one year...would assume the same for 2016...but...
Old 09-15-2015, 08:29 PM
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1QUICK Z
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Originally Posted by vipervetteguy
My 2016 was an early car (#91) and delivered with no window sticker. Prior to delivery, the dealer told me he thought it came with one year of XM. I thought that turned out to be 6 months at delivery. XM.com tells us we have only 3 months. Can someone here please look at their sticker (or other info) to clear this up for me? Thanks.
Mine was only 3 months
Old 09-15-2015, 08:37 PM
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CaryBob
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According to the 2016 Order Guide, page 1,

1LZ -- 3 months
2LZ -- one year
3LZ -- one year
Old 09-15-2015, 09:01 PM
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jaden61
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Originally Posted by CaryBob
According to the 2016 Order Guide, page 1,

1LZ -- 3 months
2LZ -- one year
3LZ -- one year
Well, guess I am 1 year. Onstar is 6 months, they are beginning to call, email and send literature.
Old 09-15-2015, 09:21 PM
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mjcvette
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Originally Posted by CaryBob
According to the 2016 Order Guide, page 1,

1LZ -- 3 months
2LZ -- one year
3LZ -- one year
I just got my XM "free trial" expiration notice at 2 months and I have a 3LZ - who do you think I call to fix it - GM, Dealer or XM?
Old 09-15-2015, 09:22 PM
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dale fehrenbach
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My 3LZ window sticker on my four day old 2016 says one year.
Old 09-15-2015, 09:25 PM
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C7cmnthru
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Originally Posted by mjcvette
I just got my XM "free trial" expiration notice at 2 months and I have a 3LZ - who do you think I call to fix it - GM, Dealer or XM?
My understanding is that the dealer activates it. I would suggest starting with them.
Old 09-15-2015, 09:35 PM
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mjcvette
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Originally Posted by CaryBob
According to the 2016 Order Guide, page 1,

1LZ -- 3 months
2LZ -- one year
3LZ -- one year
Here is a cut/paste from my online window sticker noting the extension to 1 YR subscription.


SiriusXM Satellite Radio is standard on nearly all 2016 GM models. Enjoy a 3-month All Access trial subscription with over 150 channels including commercial-free music, plus sports, news and entertainment. Plus listening on the app and online is included, so you'll hear the best SiriusXM has to offer, anywhere life takes you. Welcome to the world of SiriusXM. (SiriusXM subscription extended to a full year. IMPORTANT: The SiriusXM Satellite Radio trial package is not provided on vehicles that are ordered for Fleet Daily Rental ("FDR") use. If you decide to continue service after your trial, the subscription plan you choose will automatically renew thereafter and you will be charged according to your chosen payment method at then-current rates. Fees and taxes apply. To cancel you must call us at 1-866-635-2349. See our Customer Agreement for complete terms at www.siriusxm.com. All fees and programming subject to change.)
Old 09-16-2015, 06:10 AM
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CaryBob
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Originally Posted by mjcvette
I just got my XM "free trial" expiration notice at 2 months and I have a 3LZ - who do you think I call to fix it - GM, Dealer or XM?
Same happened with me -- a letter arrived in the mail telling me my subscription was expiring. When I phoned, they told me that this is a routine mailer that is sent to everyone. After looking me up in their system they confirmed one year for a 3LZ. Bottom line: ignore the notice.
Old 09-16-2015, 10:20 AM
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kunk1963
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Don't ignore the notice, Call and make sure... If the dealership didn't put it in correctly, U will only get 3 months... I called to make sure, Good thing I did because it was Wrong... Had to go to Dealership so they ould call XM and Straighten it out... If U wait to long U might Screw Ur Self....
Old 09-18-2015, 01:03 PM
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mrk45
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Amazing...XM blames the dealer; dealer blames XM for not getting it right. I found the best way is to call XM directly....they changed mine to 1 year and sent a confirmation....also, the one year went from the date I called and bitched rather than the date of sale. Gotta watch OnStar for same games.
Old 09-18-2015, 01:51 PM
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Originally Posted by mrk45
Amazing...XM blames the dealer; dealer blames XM for not getting it right. I found the best way is to call XM directly....they changed mine to 1 year and sent a confirmation....also, the one year went from the date I called and bitched rather than the date of sale. Gotta watch OnStar for same games.
I got notices at 2 months called XM and they confirmed it was for 1 year they said disregard the notice. XM still working and car 9 months old. Haven't paid anything yet.
Old 09-18-2015, 02:22 PM
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Originally Posted by kunk1963
Don't ignore the notice, Call and make sure... If the dealership didn't put it in correctly, U will only get 3 months... I called to make sure, Good thing I did because it was Wrong... Had to go to Dealership so they ould call XM and Straighten it out... If U wait to long U might Screw Ur Self....

The trim level -- and therefore the subscription length -- is right there in the VIN. The dealership only needs to get involved if Sirius/XM somehow got the wrong VIN. Chances are that a phone call directly to XM will solve the issue.

(A J, K, L, or M in the fifth place of the VIN designates a 2LZ or 3LZ.)

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