Login creds not remembered...
07-09-2016, 11:58 AM
#1
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St. Jude Donor '16-'17, '19
Login creds not remembered...
Starting a few days ago, the site is not remembering my login creds even if I check the "remember" box. Cookie doesn't seem to be setting.
07-09-2016, 03:15 PM
#2
If you continue to have to log in, it's one of the following:
1) Corrupt browser cookie. This is fairly common and because websites use numerous cookies, the issue will generally only occur on one site at a time. The solution is to remove all cookies. Logging out does not clear all cookies.
2) You're not using the Remember Me option when logging in.
3) Your browser is set to remove browser cookies upon exit. This could be for all sites or all sites not marked as favorite/bookmarked.
4) You're running a 3rd party software that is removing cookies.
5) You're logging out.
1) Corrupt browser cookie. This is fairly common and because websites use numerous cookies, the issue will generally only occur on one site at a time. The solution is to remove all cookies. Logging out does not clear all cookies.
2) You're not using the Remember Me option when logging in.
3) Your browser is set to remove browser cookies upon exit. This could be for all sites or all sites not marked as favorite/bookmarked.
4) You're running a 3rd party software that is removing cookies.
5) You're logging out.