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Great Service at Criswell in Gaithersburg

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Old 01-30-2014, 04:03 PM
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valet_devil
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Default Great Service at Criswell in Gaithersburg

I took my Carbon Z in for an oil change and an inquiry into a voice-recognition issue (Nav) and was very happy on how they treated my car and accommodated all of my peculiar requests: Oil Analysis Sampling, replace plugs with magnetic drain plugs, lube end links, etc.

I brought my own oil in and they barely charged me anything for the labor.

Thanks again to Dina (service writer) and Marcus, the Corvette tech.

Link to post in c6 z06 forum: http://forums.corvetteforum.com/c6-z...post1586053203

Say hi to Mike Furman while you're in there, a Forum vendor who has sold 3,000 Corvettes.
Old 06-10-2016, 10:54 AM
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valet_devil
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As a two and a half year follow up, I wanted to reaffirm how awesome this place is. I drive over an hour to get here passing several dealers on the way. At Criswell, I find accommodation and competence. I know I'm in good hands and get the honest truth. They took care of me just this week, making me walk out with a smile.
Old 06-11-2016, 04:06 PM
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bjmsam
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That's good to know - thanks for the testimonial!
Old 06-13-2016, 01:09 PM
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Bought mine there, never used their service department, but got SCREWED by their sales staff, called my wife names on the phone, and refused to refund my money on what they said was a GM extended warranty, but I later found out that it wasn't and the only place the warranty was good was at Criswell's. After several nasty phone calls and threats, I got a full refund. If I didn't want my car so much, it would have gone back as well.
Old 03-14-2018, 12:25 PM
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Panth3r
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New job right down the street from them ...Is this info still good?
Old 03-24-2020, 03:45 PM
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valet_devil
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If Dina (service writer) and Luke (Corvette tech) are still there I'd say yes.
Old 03-24-2020, 07:15 PM
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I was there last summer and was satisfied with the service. It was pricey, but I don't know if the same service would have been any cheaper elsewhere. I did buy tires elsewhere, though, because I had a club discount that helped.

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