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-   -   Chevrolet Customer Service order tracking thread (https://www.corvetteforum.com/forums/c7-general-discussion/3372115-chevrolet-customer-service-order-tracking-thread.html)

escroggins 12-11-2013 03:26 PM

Rjxqq3
 
Kelly, can you please provide me with an update on RJXQQ3. I was at 3400 a few days ago and now the Dealer is calling to say they has an invoice and VIN. Thanks, EWS

jwbert 12-11-2013 04:38 PM


Originally Posted by Zhuskers1 (Post 1585650816)
Kelly and her team rock! If they discontinued, they would let us know. They will be back!!:thumbs::rock::cool::cool:

They can't let us know if they are all tied up and stuffed in a
closet in Nashville. :ack:

Chevy Cust Svc 12-11-2013 06:06 PM

Hi guys,

We are not stuffed in a closet! We're here, and we are doing our best to answer you all in a timely manner. Just a friendly reminder, we are monitoring other forums and handling vehicle concerns. I have a list now, and I will be going through it shortly. Please scroll the through for our response!


Marissa
Chevrolet Customer Care

bthomp7k 12-11-2013 07:08 PM

Could you please check to see what status # I am at. my order # is RJNQGZ, from Texas
Thanks

Chevy Cust Svc 12-11-2013 07:15 PM


Originally Posted by srsvette (Post 1585631140)
good morning,
can you please check on order#RGNKH4
z51 vert in ny


Hi there,

We have you listed as 3000-Accepted by Production Control. Keep checking back, we'll do our best to update you!

Marissa
Chevrolet Customer Care

Chevy Cust Svc 12-11-2013 07:16 PM


Originally Posted by validatormsh (Post 1585631201)
Hi Kelly,

This my weekly check on RHGG9G, North Carolina...last week was at 3300 and holding

Hello!

This week we have you listed as 3400-Broadcast, meaning you are in the process of being produced. See ya next week!

Marissa
Chevrolet Customer Care

Chevy Cust Svc 12-11-2013 07:18 PM


Originally Posted by jcknny (Post 1585631252)
Hi.

Would you please check RJFWVK. At 3400 last week. Do you have target production week yet.

Thanks Jack

Hi Jack,

No TPW just yet, and you seem too be holding steady at 3400 right now.

Marissa
Chevrolet Customer Care

Chevy Cust Svc 12-11-2013 07:19 PM


Originally Posted by drbozy (Post 1585631421)
Happy Holidays

RKHXWX California, also 3400 last week

Thanks

Steve

Hi Steve,

We still have you listed as 3400. Hopefully at our next check we'll have a different code for you!

Marissa
Chevrolet Customer Care

Chevy Cust Svc 12-11-2013 07:21 PM


Originally Posted by indy 28 (Post 1585631541)
My convertible was born 12/2/13. 3800 Please check current status.
RJQMC8 Texas

THX.....Mike


Hey Mike,

As of 12/10 we have you listed as 4200-shipped! :thumbs: Hopefully, she'll arrive soon!

Marissa
Chevrolet Customer Care

Chevy Cust Svc 12-11-2013 07:23 PM


Originally Posted by LUWEEG (Post 1585631735)
Hi kelly and willaim r.
What is #status of rjwzww ?

Thanks, happy holidays
luweeg

Hey luweeg,

We have you at 3300-Scheduled for Production. Keep checking back and have a happy holiday!

Marissa
Chevrolet Customer Care

Chevy Cust Svc 12-11-2013 07:24 PM


Originally Posted by RedVert04 (Post 1585631792)
Hi Kelly - Can you check on RJWDHJ - New Jersey? Thank you.

Good evening,

We have you at 3300-Scheduled for Production. We'll try and keep an eye out for your next update request!

Marissa
Chevrolet Customer Care

jwbert 12-11-2013 07:26 PM


Originally Posted by Chevy Cust Svc (Post 1585652354)
Hi guys,

We are not stuffed in a closet! We're here, and we are doing our best to answer you all in a timely manner. Just a friendly reminder, we are monitoring other forums and handling vehicle concerns. I have a list now, and I will be going through it shortly. Please scroll the through for our response!


Marissa
Chevrolet Customer Care

Marissa, We were just foolin around to pass the time, we know you
are monitoring multiple sights. Keep up the good work. John

Chevy Cust Svc 12-11-2013 07:27 PM


Originally Posted by V RED 08 (Post 1585631999)
RKSVKK Mo Hi Kelly Can we get to 3300 this week? Do you know the last day of production before Christmas? Thank you

Hey V Red,

We have you listed as 3300-Scheduled for Production. The last day of production before Christmas is December 20th.

Marissa
Chevrolet Customer Care

Chevy Cust Svc 12-11-2013 07:30 PM


Originally Posted by greg7097 (Post 1585632033)
Hello,
RJRB9r out of illinois. Ws at 3400 last week. Did i get to 3800 or a vin#

Thanks for doing this guys!!

Greg

Hi Greg,

You are now produced, and as of right now you're vehicle is at 4D00-Hold. If you would to private message me, I will send you your VIN.

Marissa
Chevrolet Customer Care

Chevy Cust Svc 12-11-2013 07:32 PM


Originally Posted by rsl2715 (Post 1585632534)
RJCRQT-Texas was 3000 11/26.

Hi there,

We still have you listed as 3000-Accepted by Production Control. Thanks for being patient, and keep checking back!

Marissa
Chevrolet Customer Care

Chevy Cust Svc 12-11-2013 07:33 PM


Originally Posted by GRG (Post 1585632998)
This is only my second time to ask, I promise.
RJZKJ8 Texas

Hi GRG!

We have you as 3000-Accepted by Production Control. Check in as much as you'd like, we'll update you as best we can!

Marissa
Chevrolet Customer Care

Chevy Cust Svc 12-11-2013 07:35 PM


Originally Posted by ssidekickbp (Post 1585633492)
RKNFX7 IL Hawk Chevy

Thanks!


Hello,

We have you at 3000-Accepted by Production Control. Keep checking in!

Marissa
Chevrolet Customer Care

Chevy Cust Svc 12-11-2013 07:39 PM


Originally Posted by jacquesc6 (Post 1585633793)
RJXGX4
New York
Thank you:cheers:

Hi Jacques,

We see that you moved to 4200-Shipped on 12/8. Hopefully you'll have your C7 soon!

Marissa
Chevrolet Customer Care

Chevy Cust Svc 12-11-2013 07:41 PM


Originally Posted by Agent White (Post 1585634117)
Hi Kelly
Please check status on my RJSG8F from Texas. Thanks :ack:

Hello!

We have you listed as 4B00-bayed. Hopefully, we'll see some more movement soon!

Marissa
Chevrolet Customer Care

Chevy Cust Svc 12-11-2013 07:43 PM


Originally Posted by Larry/car (Post 1585634241)
It has been two weeks, please check RKNBVM - PA Thanks, Larry

Hi Larry,

We still have you listed as 1100-Preliminary Order Accepted. Thanks for your patience, hopefully we'll see some movement the next go around!

Marissa
Chevrolet Customer Care


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