My dealer is horrible...
So after finding the sill issue I called customer service and they are handling the issue thankfully and koodos to them... My General Manager Jonathan Pittman calls me and threatens me over the phone because I called customer service to let them know... He told me is going to hold my car and I asked how long and he said as long as he likes.... I will be escalating this with the regional manager
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Uh...what?
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Originally Posted by Drake Heminger
(Post 1585117698)
So after finding the sill issue I called customer service and they are handling the issue thankfully and koodos to them... My General Manager Jonathan Pittman calls me and threatens me over the phone because I called customer service to let them know... He told me is going to hold my car and I asked how long and he said as long as he likes.... I will be escalating this with the regional manager
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Originally Posted by waynelittle1
(Post 1585117731)
Whoa...WTF? Really? So you had not taken delivery yet either?:crazy2:
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Originally Posted by Drake Heminger
(Post 1585117698)
So after finding the sill issue I called customer service and they are handling the issue thankfully and koodos to them... My General Manager Jonathan Pittman calls me and threatens me over the phone because I called customer service to let them know... He told me is going to hold my car and I asked how long and he said as long as he likes.... I will be escalating this with the regional manager
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that is insane. you are buying the most expensive car that dealership sells and they treat you like crap. totally bs. For this expensive of a car, i would be contacting everybody to get it fixed. heck i would tell the GM he can keep it forever and get your money back.
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I love the fact these old school dealers haven't figured out their old games don't work in the age of social media and forums.
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Thank you guys for the support it feels good to let this out... I have never been so disrespected in my life I can honesty say that
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Originally Posted by Drake Heminger
(Post 1585117698)
So after finding the sill issue I called customer service and they are handling the issue thankfully and koodos to them... My General Manager Jonathan Pittman calls me and threatens me over the phone because I called customer service to let them know... He told me is going to hold my car and I asked how long and he said as long as he likes.... I will be escalating this with the regional manager
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Originally Posted by Daekwan06
(Post 1585117832)
In the last thread you writing about how great your dealer was..
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Originally Posted by Drake Heminger
(Post 1585117698)
So after finding the sill issue I called customer service and they are handling the issue thankfully and koodos to them... My General Manager Jonathan Pittman calls me and threatens me over the phone because I called customer service to let them know... He told me is going to hold my car and I asked how long and he said as long as he likes.... I will be escalating this with the regional manager
The owner reports to nobody directly, but a well-placed call to GM will work wonders. :cheers: |
Does he know that you post on the largest Corvette forum in the country? If not, you should gladly link him to this post. I bet he will be kissing your ass :)
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Remember, you'll get a survey! Dealers hate to get anything less than 100%.
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What did he threaten you with? You've been having issues with this dealership for some time haven't you?
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Originally Posted by jackhall99
(Post 1585117872)
The General Manager reports to an owner. :thumbs:
The owner reports to nobody directly, but a well-placed call to GM will work wonders. :cheers: |
Originally Posted by Drake Heminger
(Post 1585117698)
So after finding the sill issue I called customer service and they are handling the issue thankfully and koodos to them... My General Manager Jonathan Pittman calls me and threatens me over the phone because I called customer service to let them know... He told me is going to hold my car and I asked how long and he said as long as he likes.... I will be escalating this with the regional manager
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Originally Posted by DocHolliday
(Post 1585117892)
What did he threaten you with? You've been having issues with this dealership for some time haven't you?
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Originally Posted by JeffC5;1585117889[B
]Remember, you'll get a survey! Dealers hate to get anything less than 100%.[/B]
^ That is your opportunity to share how he treated you - bad reports on those surveys have real consequences to the dealer. :eek: |
Originally Posted by tonybsr
(Post 1585117899)
That ******* can't do that. Once you sign your papers or pay cash they have to release the car because you are owner.
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Originally Posted by michaelinmech
(Post 1585117916)
^ That is your opportunity to share how he treated you - bad reports on those surveys have real consequences to the dealer. :eek:
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