DSVettes disappointment
#1
16 Vettes and counting…..
Thread Starter
DSVettes disappointment
DSV has refused to replace this barely used leather center console cover. it's less than year old, 2000 miles of driving and the leather now has a hardened vein or a hidden seam that is starting to crack. I have purchased two other similar products from DSV for other corvettes and they were fine, which makes it even more surprising that they will not stand by their product for a repeat buyer.
They're response was: "This is not a manufacturing defect and it was not shipped this way."
Of course it was not shipped this way...I would never have installed if it was. I don't know how they can be so sure it is not a manufacturing defect since they have not even inspected it.
I do not expect a lifetime warranty, but for the price and such little use, this badly failing product is as unacceptable as it their lack of integrity in dismissing this matter so casually.
They're response was: "This is not a manufacturing defect and it was not shipped this way."
Of course it was not shipped this way...I would never have installed if it was. I don't know how they can be so sure it is not a manufacturing defect since they have not even inspected it.
I do not expect a lifetime warranty, but for the price and such little use, this badly failing product is as unacceptable as it their lack of integrity in dismissing this matter so casually.
Last edited by VETTE-NV; 03-31-2015 at 08:38 PM.