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A shout for Summit Racing Equip

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Old 12-18-2016, 04:25 PM
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Dirty Dalton
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Default A shout for Summit Racing Equip

Back in March I started researching and collecting bits I knew I would need for the engine rebuild. One item was the oil pump. I did a lot of looking, and the more I looked the more questions I had, so I called Melling. I had a long discussion with the Tech Guy, and on his recommendation, ordered a specific pump from Summit. Fast forward to October, I think, when it is discovered that this pump will not fit, the oil pan is not deep enough. Finally I get around to returning the pump to Summit, with the explanation that it isn't their fault, etc, etc, and so I don't deserve a refund, but hoped that they'd be able to put it to good use.

Friday I received a full refund from Summit. I'm impressed.
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Old 12-18-2016, 04:56 PM
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steersdad
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Ditto. Nothing but good experience with them for many many years.
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Old 12-18-2016, 05:15 PM
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resdoggie
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If only all vendors were like them.
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Old 12-18-2016, 08:24 PM
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ssrallyred
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+1 here. Always an easy transaction with Summit.
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Old 12-19-2016, 12:01 AM
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OldCarBum
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I've been dealing with Summit Racing for about as long as they have been around. I've never had a problem receiving or returning a part. I shipped back a set of chrome rally wheels I had ordered then changed my mind on. The same day they received them, I had the full refund back onto my card. Corvette Central received the center caps for those wheels several weeks ago and I still haven't received a refund. I'll have to call them "again" and ask them when I will be refunded Summit's Reno Nevada location is only about three hours away, Generally I can order a part in the morning and have it the following afternoon.

Last edited by OldCarBum; 12-19-2016 at 12:02 AM.
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Old 12-26-2016, 01:44 PM
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Arctic Vette
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Originally Posted by OldCarBum
I've been dealing with Summit Racing for about as long as they have been around. I've never had a problem receiving or returning a part. I shipped back a set of chrome rally wheels I had ordered then changed my mind on. The same day they received them, I had the full refund back onto my card. Corvette Central received the center caps for those wheels several weeks ago and I still haven't received a refund. I'll have to call them "again" and ask them when I will be refunded Summit's Reno Nevada location is only about three hours away, Generally I can order a part in the morning and have it the following afternoon.
Agree Summit is awesome! Same experience with Jegs great customer service.
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Old 12-30-2016, 12:14 AM
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phantom1
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Great experiences with Summit Racing. Excellent customer service. +1
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Old 01-09-2017, 12:40 PM
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ChiefP
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I ordered Hptuners from them, received a day earlier than promised. A+
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Old 01-09-2017, 12:56 PM
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Movie Muscle
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Agreed, summit always on point. Even when dealing with and shipping to Canadian customers. Price has been great/best on everything I've ever bought from them to boot. Just grabbed 4 electric fuel pumps off them for the twin 5.7 LS block Mercs. Saved a boatload , arrived early by weeks! product was currently out of stock when ordered. Way to go Summit.
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Old 01-09-2017, 03:39 PM
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Bought a set of Go Jacks from Summit, price was good and shipping lightning fast. One had a defect, customer service was outstanding in helping replace it.

Nice to be able to get a live person on the phone that I can understand.
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