Rob,
Thank you for coming on and letting us know what the deal is. It means a lot to me personally since we get two tons of speculation with every pound of solution. I always felt that since most were OK and some were not, there had to be a difference in there somewhere. Since a lot of clutches, including a bunch with the C-5, had occaisional problems, this might explain a lot of them. Production differences has to be a headache for the entire aftermarket industry when you design a product around a vehicle and have to assume they are all the same. I sure can't fault you or any other aftermarket manufacturer for not knowing this in advance. We appreciate you addressing the issue. Not all manufacturers would bother. Have you found anything about some of the claims of the pedal sticking to the floor?
Gary

 

I've been trying to get ahold of you.I will call in the morning.Thank you.I'm rt at 2k miles on this one myself.

 

I just breathed a big sigh of relief because the BC2 just went in my car this week. Glad to know you're looking out for your customers.

 

Rob does put great effort into his customer service. He has always answered our questions either via email or on the phone. First class outfit.

 

Then have him answer answer this. Why would he sell so many street twin lite clutches to Z06 owners (well known that they rev to 7000 rpm from factory), and then only say they weren't meant to rev over 6500 rpm ?

They obviously make a great product, but it's not cool to back track like they did on the street twin lite. For the record, I had the street twin lite on my car for a very short time and it was a good clutch. Didn't have any issues but I also was not hard on it at all.

 

What I've got a problem with is the labor involved to R&R these clutch's.I got a bad 1 from Summit for a C6 H&C car.out of balence so bad it vibrated the steering wheel.They sent a new one overnite and paid me 768.00 in labor too.That is customer service.

 

Thats how your are supposed to do business.

 

Is there some place they back tracked on this in writing. We have many happy customers with both the Street Twin Lite and BC2. I personally ran many 9 & 10 sec passes on my Street twin Lite running 7000+ rpms. We recommend the BC2 to our customers because of the superior pressure plate and the full carbon build.

It is nice to see Rob jump in and explain the problem and that it was only a couple of units. For us he has always stepped up to plate and offerred excellent customer service. We also did a lot of R&D for Ram and lets just say RPS is the ONLY company that has even come close to having the clutchs correct for the C6. And we have tested and tested and tested.

 

In addition to having all my phone calls recorded. And yes, where I work, ALL phone calls are recorded and I have a stored database, here are e-mails to RPS about a street twin lite clutch for a C6 Z06 WHICH THEY approved of. On the phone, and in the e-mail below. Now, I will re-iterate this. I said I like their clutch. It's a great product. But they are stupid for saying to other customers later that it's only "recommended" for 6500 rpm but then not disclose that to me (and others on this forum) after the sale of a twin lite on a car that revs to 7000 STOCK. All I ask for is a little honesty here. I am a very easy customer to please. All I wished is that they would have guided me to the appropriate clutch for my 7000 rpm machine. Is that really too much to ask for? OR AT A BARE minimum advise me of the risks of using a street twin lite on a 7000 rpm engine. I did not even get this. I would have forked over the cash for the BC2 or BC3 if I would have know about RPS recommendation. It's a pain to have to replace a clutch, and picking the right on for your application is a very basic question. I don't doubt that RPS has the best clutch on the market. I liked it! Too bad I didn't talk with Rob instead of Ed then this big mis-communication would have never happened.



Ed,
I would like to purchase 1 RPS twin Disc clutch (part# STL-D4LSX-C6) for the price of $1356. This is the twin disc street lite clutch for a C6 Z06. Here is my address:

Rudy XXXXX
XXX XXXXX Terrace
Odenton, MD 21113

phone# (XXX-XXX-XXX)
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ed@turboclutch.com
to me

show details 6/17/09

Hello Rudy,

Thank You for the order. I will have an invoice and tracking number for you shortly.

Ed
- Show quoted text -


Quoting R H <fastc6z06@gmail.com>:

Ed,
I would like to purchase 1 RPS twin Disc clutch (part# STL-D4LSX-C6) for the
price of $1356. This is the twin disc street lite clutch for a C6 Z06. Here
is my address:

Rudy XXXXXX
XXXX XXXXX XXXXX
Odenton, MD 21113

phone# (XXX-XXX-1055)




Reply

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R H
to ed

show details 6/17/09

Great. Now, this is the "street lite" one that weights 32 lbs, correct?

Also, there was somehting else I needed to drain the clutch fluid?

- Show quoted text -
On Wed, Jun 17, 2009 at 11:13 AM, <ed@turboclutch.com> wrote:

Hello Rudy,

Thank You for the order. I will have an invoice and tracking number for you shortly.

Ed


Quoting R H <fastc6z06@gmail.com>:

Ed,
I would like to purchase 1 RPS twin Disc clutch (part# STL-D4LSX-C6) for the
price of $1356. This is the twin disc street lite clutch for a C6 Z06. Here
is my address:

Rudy XXXXX
XXX XXXX Terrace
Odenton, MD XXXXX

phone# (XXX-XXX-1055)





Reply

Forward



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ed@turboclutch.com
to me

show details 6/17/09

Hello Rudy,

Yes, the package weight 32 lbs. Not sure what you mean by draining the fluid? The system will need to be properly bleed, your installer should be capable of that. Let me know if you need any assistance.

 

That was half the problem at that point......"ED" Keep in mind that Rob let him go.....

 

I'm pretty sure that is my problem because I got all my Clutchs from Ed too.Except the BC-2 that is in my car now which was built around the stack height problem time period.I was involved in the RAM R&D too.You might see my problem with 2 RPS's going bad rt at 2k miles. Never did spray the lite version. BC-2 was fine untill I sprayed it.Now it slips and chatters on take off. I agree the RPS is probably best outa what I've tried.I just need one to last longer than 2k miles.3rd times a Charm right?

 

Riddle me this Batman!! (just checking if anyone has a sense of humor).

Back in the summer of '09 for our Street Twins and Street Twin Lite clutches we were using a curved finger diaphram like every other clutch company. Most of our customers had C5's and had no high RPM shifting problems, but we later found out that some C6 customers where having high RPM shift problems with our Street Twins and Street Twin Lites but not our BC2's. After much research and debate with various industry people including some GM engineers we found that no one had a clear explanation as to exactly what was happening. We finally surmised that the shape of the curved finger was causing the pedal to get light at high RPMs on some cars, but not every car. Very frustrating as you can imagine. The reason the BC2's where not having problems is beacuse they use a flat diaphragm. It took us a few months to redesign the entire clutch including a new flywheel design in order for us to incorporate the flat diaphragm in our ST and STL clutches. So, in the mean time we instructed our dealers to not recommend the ST or STL if the customer had a C6 and planned on driving the car hard. Since the beginning of 2010 all of our clutches for the C5 and C6 applications use a flat diaphragm and we are not aware of any shifting issues at all.

Rob Smith
President, RPS

 

I would love to have your connection at Summit because I called Summit, Jegs, Mcleod, and Ram and they all said that they do do pay for labor. This is true for almost every performance part sold today. If your lifter goes bad the manufacturer does not pay the labor to get it out of the engine. If your shocks or sway bars or ring and pinion goes bad, the manufacturer does not pay the labor to remove these parts. In some cases the manufacturer does not even replace the part without a charge claiming it is a race part and is sold as is. Our warranty is 180 days which is twice the industry standard of just 90 days.
As a manufacturer I would have to charge a higher price on all of our clutches to cover any warranty claims that included labor.

Rob Smith
President, RPS

 

So as long as we got our clutch this year we don't have to worry about the stack height, and everything is fine?

 

I've got the reciept for the labor ck.It took 60 days but I got it.They got it from the clutch company and then gave it toKensa who gave it to me. I will post it in a minute. Here ya go.This was for Kenesa's C6 H&C car. If I had the labor for the clutch R&R's in my car I would have 4200.00 towards a auto conversion.

 

You may want to edit this because I read it as they "do" pay for labor when it appears you intended to say "do not".

 

Yes they do as proved in my post above.

 

While it's pretty bad *** to get compensated for labor, I would never expect a parts company to do that. Part of the modding game is dealing with stuff breaking or going bad... it just happens.

Rob @ RPS... What's the build date for the clutches with the large stack height? My BC2 was built in October of 2009, I believe.

 

I have a Street Twin Lite from June 2009. Hope I dont have any issues at 750whp.

 

Where can you find out the build date, is there one on the clutch? Or are you just going by the date you recieved it?