[ANSWERED] Center console armrest and door panel foam indentations - CorvetteForum - Chevrolet Corvette Forum Discussion

Go Back  CorvetteForum - Chevrolet Corvette Forum Discussion > Ask Tadge > Ask Tadge
Reload this Page >

[ANSWERED] Center console armrest and door panel foam indentations

Notices
Ask Tadge Post your questions here for Corvette's Chief Engineer Tadge Juechter and then discuss the questions and his answers.

[ANSWERED] Center console armrest and door panel foam indentations

Old 12-08-2017, 01:07 PM
  #1  
jvp
Tech Contributor
Support Corvetteforum!
Thread Starter
 
jvp's Avatar
 
Member Since: Mar 1999
Location: Oak Hill VA
Posts: 8,587
Thanked 1,505 Times in 415 Posts
"Ask Tadge" Facilitator
Default [ANSWERED] Center console armrest and door panel foam indentations

The original question is here.

FYREANT asked:
Many of us have had to have our center console lid/armrest and/or our drivers door panels replaced under warranty due to the foam getting permanent indentation from continued exposure to peoples elbows. These indentations never "heal" after multiple days of not driving the car. I have personally had two center armrest lids and one drivers door panel replaced and mine have become distorted yet again.

The unfortunate thing is that warranty repair replaces these parts with the exact same part number indicating no improvements have been made to the part. As expected these eventually sees the same indentations return after only 5-10,000 miles of driving. Now that a lot of us with 2014's are out of warranty, the continued replacement of these parts gets costly. Has the Corvette team considered improving the underlying padding with stronger density foam that is more resilliant to permanent indentations and shaping? What options do we have rather than continuing to go through groundhog day with the same parts?
Tadge answered:
All manufacturers face trade off questions on interior materials. Generally speaking, materials with higher levels of perceived quality also tend to wear faster. Soft, supple leather shows wear faster than highly treated leather and some synthetics have excellent wear qualities but feel cheap to the touch. Padded surfaces are similar: The simplest solution is to make foams very dense and resistant to deformation, but that undermines the luxurious feel of the interior and hard surfaces can even be painful to elbows and knee sides on long drives or track work.

That said, we did recognize this issue some time ago and made an improvement in construction that better adheres the “skin” of the console cover to the foam underneath. It was shown to be much more durable for the exact condition you reference. That change was made in March of this year and all service stock after that date should be of the new construction. Normally for these answers I would give you specific part numbers to look for but since we have a unique number based on the cover material, color and accent stitch, they are too numerous to list completely. Bottom line is that the warranty replacements done after March of this year should be much improved from before.

You ask about door trim also, but our experience is that door trim replacements are orders of magnitude less than console covers. The door trim is already more robust by design. The only “fix” we would have would be to eliminate any pad and use a hard substrate under the cover. We know from other vehicle experience that would result in far more customer complaints than this issue.
jvp is offline  
The Following 7 Users Say Thank You to jvp For This Useful Post:
Borntorun04/17 (02-24-2018), FYREANT (12-09-2017), Kracka (12-12-2017), Maxie2U (12-26-2017), MikeyTX (12-13-2017), tractman (02-25-2018), zhopper05 (03-20-2018)
Old 12-08-2017, 01:32 PM
  #2  
slickstick
CF Senior Member
 
slickstick's Avatar
 
Member Since: May 2011
Location: Orlando FL
Posts: 1,052
Thanked 126 Times in 83 Posts
Default

Good to hear... time to get my center console pad swapped out again while she's still under warranty.
slickstick is offline  
The Following User Says Thank You to slickstick For This Useful Post:
MacRoadie (12-09-2017)
Old 12-08-2017, 06:29 PM
  #3  
Crossed Flags Fan
CF Senior Member
 
Crossed Flags Fan's Avatar
 
Member Since: Mar 2006
Location: Make America Great-Remove Trump!
Posts: 2,680
Thanked 222 Times in 143 Posts
Default

Yeah it's a small thing but sux for those of us whose cars are now out of "bumper to bumper" warranty.

Last edited by Crossed Flags Fan; 12-08-2017 at 06:35 PM.
Crossed Flags Fan is offline  
Old 12-09-2017, 11:07 AM
  #4  
FYREANT
I'm Batman..
Support Corvetteforum!
 
FYREANT's Avatar
 
Member Since: Apr 2014
Location: Lehigh Acres FL
Posts: 5,521
Thanked 684 Times in 448 Posts
Tech Contributor
Default

Originally Posted by Crossed Flags Fan View Post
Yeah it's a small thing but sux for those of us whose cars are now out of "bumper to bumper" warranty.
Agreed. I am out of warranty as well so it does indeed suck. I am glad they recogonized this as a problem and have finally fixed it though!

Ant
FYREANT is offline  
Old 12-11-2017, 09:58 AM
  #5  
lennykoll
CF Senior Member
 
lennykoll's Avatar
 
Member Since: Mar 2013
Location: Prescott AZ
Posts: 403
Thanked 94 Times in 69 Posts
Default Hopefully got "improved" parts

Late this year, before my B to B expired, I had the entire top dash pad and the trim piece around the center air ducts replaced because of cosmetic issues (bubble around HUD area above speedo and strange discoloration below center A/C vent areas). The top pad was on national back-order at the time.... maybe because they had to backfill with the improved version!!?? I have not, as yet, had the center console issue but "skin" adherence to backing was the cause of the "bubble" many of us have experienced. Hopefully their process was improved across all trim areas.

Anyway, I hope their improvements will address the relatively minor issues that are BIG issues when you spend the kind of dollar$ we do for our vehicles LK

Last edited by lennykoll; 12-11-2017 at 10:02 AM.
lennykoll is offline  
The Following User Says Thank You to lennykoll For This Useful Post:
Skid Row Joe (02-24-2018)
Old 12-12-2017, 09:11 AM
  #6  
Kracka
CF Senior Member
 
Kracka's Avatar
 
Member Since: Jan 2014
Location: Watertown, SD
Posts: 3,907
Thanked 645 Times in 447 Posts
Default

Of course I had mine replaced in March 2017 (it's already showing signs of wear), probably just a few weeks too early.

I'm going to talk with my service advisor at the dealership again to see if I can get the revised part covered even though I'm out of the 3/36 warranty. While I'm there, I also plan to get that new MRC calibration which hopefully we hear back from Tadge on soon as well.

Last edited by Kracka; 12-12-2017 at 09:13 AM.
Kracka is offline  
Old 12-13-2017, 06:01 PM
  #7  
MikeyTX
CF Senior Member
Support Corvetteforum!
 
MikeyTX's Avatar
 
Member Since: Sep 2005
Location: Slowly driving my way around the United States
Posts: 25,563
Thanked 609 Times in 487 Posts
St. Jude Donor '06-'07-'08-'09-'10-'11-'12-'13-'14-'15- '16-'17
NCM Lifetime Member

Default

If we are blessed, these issues will not reappear on the C8
MikeyTX is offline  
The Following User Says Thank You to MikeyTX For This Useful Post:
Skid Row Joe (02-24-2018)
Old 01-17-2018, 01:36 PM
  #8  
scottsh
CF Senior Member
 
scottsh's Avatar
 
Member Since: Apr 2015
Location: Spring TX
Posts: 530
Thanked 35 Times in 26 Posts
Default

Does anybody know what the part #s ended up being? I just checked many of my favorite sites to order a new embroidered console lid and they have the same part # they had back in 2015.
scottsh is offline  
Old 02-24-2018, 03:35 PM
  #9  
smajicek
CF Senior Member
 
smajicek's Avatar
 
Member Since: Apr 2014
Location: MV CA
Posts: 660
Thanked 117 Times in 78 Posts
Default

Originally Posted by Kracka View Post
Of course I had mine replaced in March 2017 (it's already showing signs of wear), probably just a few weeks too early.

I'm going to talk with my service advisor at the dealership again to see if I can get the revised part covered even though I'm out of the 3/36 warranty. While I'm there, I also plan to get that new MRC calibration which hopefully we hear back from Tadge on soon as well.
Its a possibility the replacement you received was old stock made prior to March?
smajicek is offline  
Old 02-26-2018, 03:07 PM
  #10  
Kracka
CF Senior Member
 
Kracka's Avatar
 
Member Since: Jan 2014
Location: Watertown, SD
Posts: 3,907
Thanked 645 Times in 447 Posts
Default

I'm going in to get the revised part next week
Kracka is offline  


Thread Tools
Search this Thread
Quick Reply: [ANSWERED] Center console armrest and door panel foam indentations


Sponsored Ads
Vendor Directory

Contact Us About Us Archive Advertising Cookie Policy Privacy Statement Terms of Service

© 2018 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.