andyg

In a previous thread I posted about a new Griffin radiator I received from DeWitt. Several of the fins were dammaged between Griffin and my house. I spoke with Tom and showed him some pictures of the radiator. The dammage to the fins can be repaired and superficial. I thank Tom for his quick response back to me and his willingness to replace my product if I was completely unhappy.
At this point per his instruction, I am just going to straighten some of the more obvious sections. The rest will be hidden anyways. I figured I would write a public kudos that he treats his customers fairly.

---Andy

Les

God to see you worked it out- in my conversations with him he seems to be a real nice guy who's also really busy.

Tominator

Seen on a TV program of them straighting air conditioner fins. They used a wire brush and pulled it down on the striagt fins and then continued over the bent ones and it worked great.

tnt76vette

A nice follow up.......Most people here just "Pitch their bitch" and dont respond when the problem is amicably corrected......a NICE thing to do :yesnod: :yesnod: :yesnod:

PROSOUTH

Aluminum Radiators and A/C Coil condensors are made with a process of "Fins Per Inch" So there is a "Comb" available at you local HVAC shop with a designated FPI to match your coil. It is the best way to repair or restore your bent fins.

While you are there check out a bottle of "Coil Cleaner" works really good on your coils and gives them that NEW LOOK again. It also makes the coil free from crud that it boils out of the fins. Never blast a coil with a hi-pressure water hose to clean it, you could damage your coil beyond repair. The coil cleaner actually boils out the dirt and then it can be rinsed with a low pressure water hose to look and work as well as a new one.

One more tip, While you have the coil cleaner out take the top off of your home A/C unit and clean the coils on it. Indoor and Outdoor coils. It will make them much more efficent and save you enough money to buy some more Vette goodies.

PROSOUTH

0Mike69@ECS

:cool:

Smokehouse69

Tom is a nice guy and a pleasure to do business with. Last week I ordered the dual Spal fan kit from him, and I had it in 4 days! Then Monday afternoon he called me to tell me that he was sending out some special nuts to back up the mounting screws, because some people had a problem with the aluminum mounting brackets. He didn't have to do that, but he took the time out of his extremely busy schedule to call me long distance and tell me of a potential problem. Unfortunately I wasn't able to talk to him and he had to leave a message (I was laying under my car on a creeper) and couldn't get out before the phone switched over to Call Notes.

Gary Gruhala is the only other vendor to ever do that for me, now Tom DeWitt has joined my hall of Heros of Business
Thanks a bunch Tom, your concern and attention are appreciated by many of your customers.

CDaniel525

im in the business with my father and can vouch for this...shouldnt be too expensive either