The Last Detail...?
Burning Brakes
Joined: Aug 2004
Posts: 856
Likes: 2
From: Tyler Texas
All my experience with them and quality of products purchased has been excellent. Once they even called me after I placed an online order to verify I had the correct part for my year model---they wanted to be sure the part would fit.--Patrick
Le Mans Master
Joined: Sep 2000
Posts: 5,635
Likes: 4
From: Orlando Floriduh
I am Glad to see you back on ther forum after the hurricanes. TLD is excellent for price, speed of delivery, and most all customer service. They will even call you if there are any questions or pat of the order is not in stock. They have a set up at the NCRS show here in January.
Also don't forget to plan for our annual BBQ.
Also don't forget to plan for our annual BBQ.
Race Director
Joined: Feb 1999
Posts: 19,659
Likes: 34
From: Lenoir City Tennessee
Ci 6, 8 & 10 Veteran
St. Jude Donor '05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15
Originally Posted by markdtn
Great prices and service. Best deal you will find on 'Lectric Limited harnesses.
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Team Owner
Joined: Jun 2001
Posts: 23,381
Likes: 1,067
From: Virginia USA
Great Company
I just ordered a rear e-brake cable and 4 Mickey Mouse clips. They call and asked if I really wanted the clips because 4 were already in the bag with the cable. I know its not much but they could have sent all it and charged me for stuff I didn't need.
I just ordered a rear e-brake cable and 4 Mickey Mouse clips. They call and asked if I really wanted the clips because 4 were already in the bag with the cable. I know its not much but they could have sent all it and charged me for stuff I didn't need.
Drifting
Joined: May 2004
Posts: 1,442
Likes: 2
From: Flanders NJ
Very good! I ordered mats from them and they called to tell me that my car has cut pile carpet and I ordered the loop type and they thought it would match better with the cut pile.There was no difference in price, do think anyone else would have bothered to do that?
Race Director
Joined: Oct 2000
Posts: 11,891
Likes: 3
From: Kansas City, MO ...I'd like to go fishing and catch a fishstick. That'd be convenient. - Mitch Hedberg
I would prefer to only do business with The Last Detail. Probably the best customer service I have ever recieved. They have even gone so far as to not sell me a repro part because they said it fit like poo and they were going to quit carrying the part because of this.
Also, even the smallest question about how to assemble a part is going to be answered, no matter how long it takes to research the assembly. They have called me back after a couple of hours to tell me how something was supposed to go together and what parts I needed to make it happen.
I feel so bad that I cannot remember the name of the person that I dealt with there, but he was/is the reason that I will always do business with them.
Also, even the smallest question about how to assemble a part is going to be answered, no matter how long it takes to research the assembly. They have called me back after a couple of hours to tell me how something was supposed to go together and what parts I needed to make it happen.
I feel so bad that I cannot remember the name of the person that I dealt with there, but he was/is the reason that I will always do business with them.
Thread Starter
Safety Car
Joined: Mar 2002
Posts: 4,411
Likes: 1
From: Okeechobee Florida
Originally Posted by Larry B.
I am Glad to see you back on ther forum after the hurricanes. TLD is excellent for price, speed of delivery, and most all customer service. They will even call you if there are any questions or pat of the order is not in stock. They have a set up at the NCRS show here in January.
Also don't forget to plan for our annual BBQ.
Also don't forget to plan for our annual BBQ.as for you Larry...hows it goin?!? havent spoken to you in a while...
we made it thru the storms pretty well thanx...and you?
also, bein in the sign business...well...im sure you can imagine
$$$ 
whens the BBQ??? i want to be there again!
Le Mans Master
Joined: Sep 2000
Posts: 5,635
Likes: 4
From: Orlando Floriduh
The BBQ will be late afternoon/evening the Saturday of the NCRS meet... Jan.19-22nd. We just don't have as many (none) trees thanks the great wind gods Charlie, Frances and Jeane.
Last edited by Larry B.; Nov 13, 2004 at 07:45 AM.
Pro
Joined: Mar 2001
Posts: 633
Likes: 1
From: Hamilton, ON, Canada
I've had what I would call mixed experience with them. I got two outside door handles from them which were manufactured by Trim Parts. One was excellent, one was defective- had pits on the flapper. When I returned the defective one, I asked them to inspect the replacement before shipping. They willingly sent a replacement but it was defective too- different defect. Then they told me it was their policy to not replace again but they would refund the price. When I sent them the part, they did replace it but sent a note saying this one was nonreturnable. So I figure, why would they say that. If they can't supply parts in good condition, they should either get out of the business or improve their or their suppliers' QC so the quality is up to snuff. It so happens that the second replacement was acceptable but this policy of theirs leaves me with a question of how committed they are to customer satisfaction.
