C4 Tech/Performance L98 Corvette and LT1 Corvette Technical Info, Internal Engine, External Engine

President of NAPA called me.......

 
Old 11-24-2018, 12:02 PM
  #1  
johno504
CF Senior Member
Thread Starter
 
johno504's Avatar
 
Member Since: Sep 2012
Location: Mardi Gras City
Posts: 456
Thanked 30 Times in 26 Posts
St. Jude Donor '19
Default President of NAPA called me.......

After I was stonewalled by the NAPA store in Durango, CO about a warranty parts/labor claim on yet another failed brake booster and was told to tell my sad story to someone at NAPA HQ in Atlanta that might care , so I called . much to my surprise, the President of NAPA Chassis and Brake parts called me back and we talked about the many booster failures on the CE. the results of the conversation : (1) that many failures in BAD. (2) I will be made whole and get all of my money back , (3) he ( the President) would call Cordone (the rebuilder) and INSTRUCT them to fix my car and see to it that it STAYS fixed (4) the Durango stores total lack of interest and support is unacceptable and not in accordance with NAPA policy. ALL of this sounds good, just SHOW ME a fixed car and a fat check in my pocket. also, I am quite sure that a large dose of nuclear fallout will land on the Durango store mgr's head as I did drive the bus over him as hard as I could.....
johno504 is offline  
Old 11-24-2018, 12:18 PM
  #2  
Haggisbash
CF Senior Member
 
Member Since: Oct 2012
Location: Dunedin NZ.
Posts: 1,409
Thanked 57 Times in 57 Posts
Default

I for one will be keen to hear what caused the multiple failures!
Haggisbash is offline  
Old 11-24-2018, 12:22 PM
  #3  
HooosierDaddy
CF Senior Member
 
HooosierDaddy's Avatar
 
Member Since: Jul 2018
Location: Fort Wayne, IN
Posts: 1,180
Thanked 80 Times in 57 Posts
Default

Originally Posted by Haggisbash View Post
I for one will be keen to hear what caused the multiple failures!
improper installation
HooosierDaddy is offline  
Old 11-24-2018, 12:54 PM
  #4  
84 4+3
CF Senior Member
 
Member Since: Aug 2017
Location: New Jersey
Posts: 1,545
Thanked 185 Times in 162 Posts
Default

Originally Posted by HooosierDaddy View Post

improper installation
Knowing my record with cardone parts... I'd be more apt to blame them. Only on my third power steering pump on my truck... Weren't they the ones putting cup seals in backwards in master cylinders and they would start bleeding off pressure after short periods of time or am I thinking of someone else...
84 4+3 is online now  
Old 11-24-2018, 01:04 PM
  #5  
xrav22
CF Senior Member
 
xrav22's Avatar
 
Member Since: Mar 2013
Location: Venice Cali.
Posts: 1,488
Thanked 143 Times in 137 Posts
Default

Cardone cutting corners and not reinforcing a few spots on the booster. I now have a steel one and my car is done.
xrav22 is online now  
Old 11-24-2018, 01:33 PM
  #6  
johno504
CF Senior Member
Thread Starter
 
johno504's Avatar
 
Member Since: Sep 2012
Location: Mardi Gras City
Posts: 456
Thanked 30 Times in 26 Posts
St. Jude Donor '19
Default

I did a steel booster last week, it worked for 12 miles. as I told The President, I am not a shade tree mechanic, I pay pros to do the work. 2 shops 1500 miles apart do the same exact same job: failure in 1800 and 12 miles.
johno504 is offline  
Old 11-24-2018, 02:19 PM
  #7  
C6_Racer_X
CF Senior Member
 
C6_Racer_X's Avatar
 
Member Since: Jun 2017
Location: North Georgia, USA
Posts: 2,594
Thanked 177 Times in 142 Posts
Default

I saw your other thread. Are these failed boosters "remanufactured" unitsfrom "A1 Cardone?"

Try another supplier.
C6_Racer_X is offline  
Old 11-24-2018, 02:34 PM
  #8  
johno504
CF Senior Member
Thread Starter
 
johno504's Avatar
 
Member Since: Sep 2012
Location: Mardi Gras City
Posts: 456
Thanked 30 Times in 26 Posts
St. Jude Donor '19
Default

Cordone seems to have cornered the market with the auto parts chain stores. an indy rebuilder might be an option . but there aren't any in town since Katrina
johno504 is offline  
Old 11-24-2018, 02:57 PM
  #9  
Hot Rod Roy
CF Senior Member
 
Hot Rod Roy's Avatar
 
Member Since: Sep 2004
Location: Mission Viejo CA
Posts: 2,957
Thanked 277 Times in 261 Posts
Default

Originally Posted by johno504 View Post
Cardone seems to have cornered the market with the auto parts chain stores. An Indy rebuilder might be an option.
Have you talked to Power Brake Service?

Hot Rod Roy is offline  
Old 11-24-2018, 04:29 PM
  #10  
johno504
CF Senior Member
Thread Starter
 
johno504's Avatar
 
Member Since: Sep 2012
Location: Mardi Gras City
Posts: 456
Thanked 30 Times in 26 Posts
St. Jude Donor '19
Default

Roy, I have yet to talk to Power Brake Service . I now have 2 failed boosters that I need to recover funds on. IF the President of NAPA does not in fact have the power to refund my $ and see to it that my car is fixed, Power Brake Service WILL be my first option . after spending $3k on this booster problem I'm not in any hurry to pour more $ down the rat hole.

Last edited by johno504; 11-24-2018 at 04:31 PM. Reason: spelling
johno504 is offline  
Old 11-24-2018, 05:23 PM
  #11  
Dt86
CF Senior Member
 
Dt86's Avatar
 
Member Since: Jan 2014
Location: Poughkeepsie New York
Posts: 3,638
Thanked 228 Times in 207 Posts
Default

Originally Posted by johno504
After I am quite sure that a large dose of nuclear fallout will land on the Durango store mgr's head as I did drive the bus over him as hard as I could.....
Well, the idiot did give you the keys. I've had good results with regional managers for these kinds of problems. And cardone(car done) is absolute crap. Best of luck.
Dt86 is offline  
Old 11-24-2018, 05:37 PM
  #12  
billschroeder5842
ZenVette Master level VII
Support Corvetteforum!
 
billschroeder5842's Avatar
 
Member Since: Mar 2016
Location: Southlake, TX
Posts: 3,633
Thanked 463 Times in 418 Posts
Default

There is no substitute for good leadership. Good for the President of NAPA.
billschroeder5842 is offline  
Old 11-24-2018, 05:46 PM
  #13  
confab
CF Senior Member
 
confab's Avatar
 
Member Since: Nov 2013
Location: Greater Cincinnati Area.
Posts: 2,970
Thanked 277 Times in 245 Posts
Default

Yaaaaay!!!

confab is online now  
The Following User Says Thank You to confab For This Useful Post:
johno504 (11-25-2018)
Old 11-24-2018, 08:41 PM
  #14  
Hot Rod Roy
CF Senior Member
 
Hot Rod Roy's Avatar
 
Member Since: Sep 2004
Location: Mission Viejo CA
Posts: 2,957
Thanked 277 Times in 261 Posts
Default

Originally Posted by johno504 View Post
An Indy rebuilder might be an option.
Originally Posted by johno504 View Post
I have yet to talk to Power Brake Service. After spending $3k on this booster problem I'm not in any hurry to pour more $ down the rat hole.
Your comment about the Indy rebuilder shook me up! I was hoping you weren't about to jump down another rat hole! Time will tell how well Cardone recovers from this fiasco. Please be sure to keep us informed.

Hot Rod Roy is offline  
Old 11-25-2018, 12:44 PM
  #15  
dizwiz24
CF Senior Member
 
Member Since: Sep 2001
Location: NEwhere Ohio
Posts: 9,916
Thanked 67 Times in 66 Posts
Default

So about those Cardone optisparks....
dizwiz24 is offline  
 


Thread Tools
Search this Thread
Quick Reply: President of NAPA called me.......


Sponsored Ads
Vendor Directory

Contact Us - About Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: