Corvette Central Launches New Website
#1
Platinum Supporting Vendor
Thread Starter
Corvette Central Launches New Website
We are constantly working to improve our online shopping experience at Corvette Central.com and after long development, we are proud to announce the launch of our new website! More thana face lift, we've completely revamped the shopping experience to include improved searches, filtering, sorting, account creation, wish lists, online stock visibility, real-time shipping calculation and much more. We invite you to kick the tires, tell us what we can improve and sign up for an account so you can track your order progress. A special thank you to everyone who provided feedback and suggestions which helped shape the new CorvetteCentral.com
https://www.corvettecentral.com/#utm...aign=newsite17
https://www.corvettecentral.com/#utm...aign=newsite17
#2
Sorry, but this new site is clumsy and slow, with lots of "computer jargon" that makes no sense to the average shopper, like me. For instance, what is "required text" when ordering a polo shirt? Name? Greeting? "A Christmas Carol?" "Moby Dick?" And being closed two days before Thanksgiving makes little or no sense. Frankly, some computer geek sold CC a bill of goods on this website, which works no better than the old one.
#3
LOUSY CUSTOMER EXPERIENCE - Corvette central
LOUSY CUSTOMER SERVICE
I placed a $900+ order 11 days ago. I called today and, after holding 25 minutes, the response I got was .... Oh we transposed your credit card numbers and, therefore the order was not filled. Do you think contacting the customer to say the credit card number was wrong would have solved the problem on day one? It was corrected only because I called.
I was told that the problem is, in part because they are switching to a new computer system. I don't buy that. That credit card problem should have been known on day -- not 11 days later.
My shipping cost is $124. I am thinking of demanding a refund, so that my shipping cost is equivalent to what it would have been on the slowest on-land service.
Based on this experience: STAY AWAY FROM CORVETTE CENTRAL.
Lou C.
I placed a $900+ order 11 days ago. I called today and, after holding 25 minutes, the response I got was .... Oh we transposed your credit card numbers and, therefore the order was not filled. Do you think contacting the customer to say the credit card number was wrong would have solved the problem on day one? It was corrected only because I called.
I was told that the problem is, in part because they are switching to a new computer system. I don't buy that. That credit card problem should have been known on day -- not 11 days later.
My shipping cost is $124. I am thinking of demanding a refund, so that my shipping cost is equivalent to what it would have been on the slowest on-land service.
Based on this experience: STAY AWAY FROM CORVETTE CENTRAL.
Lou C.