Ruff wheels-quality?
Thread Starter
Burning Brakes
Joined: Nov 2006
Posts: 907
Likes: 0
From: Harrisonburg VA
Ruff wheels-quality?
Anyone had the Ruff wheels before, particularly the 278 model? Are these a good quality wheel, and those of you that have them can i see some pics of them on your car?
VQmotoring is offering these wheels at a great price and I am considering buying, but I havn't heard much about these.
Thanks.
VQmotoring is offering these wheels at a great price and I am considering buying, but I havn't heard much about these.
Thanks.
Burning Brakes
Joined: Nov 2007
Posts: 962
Likes: 1
From: Lilburn GA
This may or may not help.
I just put the 278 on my car. One of the 4 had a small dent in the lip. VQ made me pay for a 5th wheel and take up a dispute with Fedex. They look great on the car now!
I feel like I've been dealt with unfairly by VQ however. They say we inspect and must have been the tire shop to dent it. Started off right away with, too bad Ken, I hope the tire shop will pay for that. Fedex has the wheel now, I'm out the money, and if Fedex does pay, they will pay to VQ. So they get the money for that 5th wheel twice. They say when that happens they will forward it to me.
Great looking rims. Hope you have a better experience than me.
Ken . . .
I just put the 278 on my car. One of the 4 had a small dent in the lip. VQ made me pay for a 5th wheel and take up a dispute with Fedex. They look great on the car now!
I feel like I've been dealt with unfairly by VQ however. They say we inspect and must have been the tire shop to dent it. Started off right away with, too bad Ken, I hope the tire shop will pay for that. Fedex has the wheel now, I'm out the money, and if Fedex does pay, they will pay to VQ. So they get the money for that 5th wheel twice. They say when that happens they will forward it to me.
Great looking rims. Hope you have a better experience than me.
Ken . . .
Last edited by kwhiteside; Feb 8, 2008 at 09:58 AM. Reason: spelling
Thread Starter
Burning Brakes
Joined: Nov 2006
Posts: 907
Likes: 0
From: Harrisonburg VA
Yeah, that doesn't sound too great. Typically any customer service oriented business would rather eat the cost of one wheel to satisfy a customer. Even if it wasn't their fault. This keeps that customer from going onto the forums and replying to a thread such as this one with a story such as yours. Ouch.
Any pictures, any other comments on the wheels or service from anyone else?
Thanks.
Any pictures, any other comments on the wheels or service from anyone else?
Thanks.
Melting Slicks
Joined: Feb 2006
Posts: 3,400
Likes: 3
From: Sarasota Florida
I just mounted my 278 this past weekend so I have not had them long enough to comment on the quality but they look great. I had a problem with two of my wheels being damaged; actually they had previously been mounted. I documented everything and Ruff paid to have them shipped back to them and sent me another set free of charge. I will post some pics this weekend.
Burning Brakes
Joined: Jun 2003
Posts: 768
Likes: 0
From: Glen Mills PA
I just mounted my 278 this past weekend so I have not had them long enough to comment on the quality but they look great. I had a problem with two of my wheels being damaged; actually they had previously been mounted. I documented everything and Ruff paid to have them shipped back to them and sent me another set free of charge. I will post some pics this weekend.
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Instructor
Joined: Jan 2008
Posts: 182
Likes: 0
From: mechanicsville maryland
So I got a set of ruff 281's in Black 18/19 combo from vqmotoring...
The shipping was fast once they actually sent them out... I put the wheels on today.... So I put the driver's side front wheel on and guess what...the wheel is hitting the caliper...checked them all front and rear and they all hit the rear just slightly...So I called around local and couldnt find any small spacers....3mm or 1/4" stuff..So I decide to just grind down the calipers to make it work...I have done this on race cars before when using smaller wheels and offsets but this should NOT have to be done on a set of street wheels ordered for a specific car. I dont know if they sent me the wrong offset, im assuming thats what happend but either way, just throwing out there that was my experiance today....Wheels look great now that they arent trying to rip my calipers off....Brian
The shipping was fast once they actually sent them out... I put the wheels on today.... So I put the driver's side front wheel on and guess what...the wheel is hitting the caliper...checked them all front and rear and they all hit the rear just slightly...So I called around local and couldnt find any small spacers....3mm or 1/4" stuff..So I decide to just grind down the calipers to make it work...I have done this on race cars before when using smaller wheels and offsets but this should NOT have to be done on a set of street wheels ordered for a specific car. I dont know if they sent me the wrong offset, im assuming thats what happend but either way, just throwing out there that was my experiance today....Wheels look great now that they arent trying to rip my calipers off....Brian
Drifting
Joined: Apr 2007
Posts: 1,891
Likes: 109
From: Texas
St. Jude Donor '12
I ordered the 281 in a 19x20 set up in chrome. Fast shipping and the rims looked great. The fronts hit the calipers but the rears fit perfect. After one phone call to Rickie, he sent me 3mm spacers and a full set of lug nuts. I would say that their customer service is excellent and they will do whatever they can to satisfy their customers. Here is a pic of the rims. They are SSSSWWWWWEEEEEEEEETTTTTTT.
Melting Slicks
Joined: Feb 2006
Posts: 3,400
Likes: 3
From: Sarasota Florida
Hey don't wig out, **** happens. They took care of me in a professional manner and I am very happy with the wheels. Isn't that what really counts?
AMP Racing
Joined: Aug 2006
Posts: 10,754
Likes: 589
From: Washington TWP NJ
2023 C5 of the Year Finalist - Modified
2017 C5 of Year Finalist
St. Jude Donor '09-'10-'11-'12
Craig???
You ordered a 19' front wheel and it still hit the caliper? What part of the wheel hit it? and how did you solve the problem? grinding the caliper?
You ordered a 19' front wheel and it still hit the caliper? What part of the wheel hit it? and how did you solve the problem? grinding the caliper?
Thread Starter
Burning Brakes
Joined: Nov 2006
Posts: 907
Likes: 0
From: Harrisonburg VA
Very interesting, sounds like some are having great customer service and others arn't, maybe its all in how the customer is approaching them w/ their issues. However, either way there seems to be a fair number of issues in just these few posts..
I am loving these wheels and leaning towards them...anyone have anymore pics?
I am loving these wheels and leaning towards them...anyone have anymore pics?
Racer
Joined: Aug 2003
Posts: 359
Likes: 0
From: sunrise fla
ruff wheels
about 6 months ago i was going to buy the 278s i went to goodroads which is the parent company of ruff and the salesmen there i happened to know and talked me out of them his exact words were very nice looking wheels cheap and as far as the quality of the chrome you get what you pay for if you do not mind it is a great buy
