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Yay for GMPP!

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Old Apr 15, 2010 | 06:30 PM
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Default Yay for GMPP!

Brought my 04 in for the first time under my 0 deductible GMPP today.
The blower/fan for the heater sounded terrible and moved almost no air was the reason for the appt.
I was worried it may be due to mice, but I place moth ***** under the car and in the engine compartment over the winter. Mice would not have been covered but it turned out to be a bad motor so it's covered.
I asked him to check the rear differential seal while it was there and he said it was fine.
When it was up in the air though he noticed the rear main seal leaking.
I have not seen any oil on my garage floor so this was a surprise to me.
I don't knows what the final cost will be as the parts are on order and scheduled for next week, but I am way ahead with this one visit and I have 18 months left.
I am very happy I got the warranty.
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Old Apr 15, 2010 | 06:59 PM
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GMPP is good to have!
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Old Apr 15, 2010 | 07:08 PM
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You got it covered great
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Old Apr 15, 2010 | 07:16 PM
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Be sure to give a nice to the people who regularly say an extended warranty isn't necessary...
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Old Apr 15, 2010 | 08:36 PM
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It has saved my butt more than once - over $16,000 covered so far and looks like they are going to cover an additional $4,000 or so next week!
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Old Jun 24, 2010 | 01:55 AM
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Update... just got the car beck yesterday from my final warranty visit (expired last Friday). They did the following:

• Remove/rebuild transmission/replace front seal/new fluid/filter
• Replace both differential axle seals
• Replace Right Front Wheel Hub (sensor issue) and K-Harness
• Replace EBCM
• Replace Windshield Washer Tank Sensor

No idea what all that would have cost without a warranty and I only have 46,000 easy miles on the car!
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Old Jun 24, 2010 | 02:20 AM
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Looks like the warranty will sure pay off for you. While others may disagree, having the warranty sure gives you a peace of mind feeling. That's why I spent the money to get one on my car.
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Old Jun 24, 2010 | 07:16 AM
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Originally Posted by Choreo
It has saved my butt more than once - over $16,000 covered so far and looks like they are going to cover an additional $4,000 or so next week!
Originally Posted by Choreo
Update... just got the car beck yesterday from my final warranty visit (expired last Friday). They did the following:

• Remove/rebuild transmission/replace front seal/new fluid/filter
• Replace both differential axle seals
• Replace Right Front Wheel Hub (sensor issue) and K-Harness
• Replace EBCM
• Replace Windshield Washer Tank Sensor

No idea what all that would have cost without a warranty and I only have 46,000 easy miles on the car!



Wow, 20k vs. 1k. I think you made out!
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Old Jun 24, 2010 | 08:54 AM
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Originally Posted by steve8
Brought my 04 in for the first time under my 0 deductible GMPP today.
The blower/fan for the heater sounded terrible and moved almost no air was the reason for the appt.
I was worried it may be due to mice, but I place moth ***** under the car and in the engine compartment over the winter. Mice would not have been covered but it turned out to be a bad motor so it's covered.
I asked him to check the rear differential seal while it was there and he said it was fine.
When it was up in the air though he noticed the rear main seal leaking.
I have not seen any oil on my garage floor so this was a surprise to me.
I don't knows what the final cost will be as the parts are on order and scheduled for next week, but I am way ahead with this one visit and I have 18 months left.
I am very happy I got the warranty.
I also purchased the 4 year GMPP extended warranty when I bought my '04 in May 2007. About a month after I purchased the car, I noticed the clutch / torque tube making an abnormal noise and vibration. Long story short, after taking the vette to the local dealer 3 times for the same complaint, they installed a new clutch. When they took it apart, the mechanic noticed a broken spring on the clutch disc. No more noise or vibration. I guess it was worth the $750 investemnt in the warranty.
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Old Jun 24, 2010 | 09:55 AM
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Glad to know you had to use it once otherwise it would have been an easy loss of 1k
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Old Jun 24, 2010 | 11:38 AM
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Originally Posted by Choreo
It has saved my butt more than once - over $16,000 covered so far and looks like they are going to cover an additional $4,000 or so next week!
Are you sure you are not friends with the service manager at that dealership? Kidding of course. Although I am suprised all that money has not raised a red flag with your warranty folks.
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Old Jun 24, 2010 | 12:16 PM
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Glad it worked out for you

Chuck
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Old Jun 24, 2010 | 06:47 PM
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Originally Posted by j84buick
Are you sure you are not friends with the service manager at that dealership? Kidding of course. Although I am suprised all that money has not raised a red flag with your warranty folks.
Well... not "friends" outside of the Dealership relationship, but being "friendly" in a firm way goes a long way toward getting things done.

I am certain that if I went to the Dealership with the attitude that a lot of Corvette owners do (both warranty and non-warranty), I would never have had good experiences.

Actually there has been 4 Service Managers over the various incidents and years. I always make sure to build a personal relationship with BOTH the Service Advisor AND the actual Mechanic that will be doing the work in advance. I also slip the Mechanic a small amount of cash under the table usually about a week after the work is completed and proven to function on large projects just for them taking care extra good care of my paint and interior - the word gets around. I also usually give the service advisor a thank you note with a small gift certificate (about $20) to a local restaurant after a week has gone by.

Virtually ALL the Mechanics and Advisors know me at the local dealership and because I try to be so easy to work with, they go out of their way to do their best. When I talk to the mechanics they always tell me in confidence how they HATE working with Corvette people in general (picky A-Holes in general). I totally "understand" and relate to their situation and try to let them know that I am on their side.

You don't always get what you pay for in life, but you can never expect to get what you don't pay for. Same is true when it comes to negotiating. I have heard story after story about how "I gave that Service manager a piece of my mind, etc." - you may eventually get what you want by "demanding", but for me that would be a last resort. I have watched other Corvette owners come in to the Dealership with their crappy attitudes right you front - I would not "want" to work for them either!

I WANT them to WANT to work on my car!

Last edited by Choreo; Jun 24, 2010 at 06:50 PM.
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Old Jun 24, 2010 | 07:03 PM
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Choreo,

Very sound advice !
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Old Jun 24, 2010 | 07:17 PM
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Originally Posted by jrprich
Choreo,

Very sound advice !
Well, in "theory" you should not "have" to do anything "extra" - after all you PAID for the warranty. But you did not buy the warranty from those actually scheduling/doing the work - it is just an additional paperwork nightmare for them and they can make more money on a non-warranty job.

The mechanics and even the service advisors get beat-up all day long with people bitching about everything imaginable - Corvette owners being the worst offenders. Face it - nobody that drives into a Dealership is in a good mood or excited to be there. They almost act shocked when someone comes in that is empathetic with their situation. I don't like extended visits any more than anyone else, but I tell them if it takes a bit longer to get it done right without inflicting any new damage to the car, then so be it. Spending an extra maybe $120 (AFTER the fact - especially when it is not expected) to thank people for a job well done is a good investment - even the smallest scratch on the paint would cost way more to fix (and more down time).
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Old Jun 24, 2010 | 07:28 PM
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You've had amazingly bad luck with your car. Not only did I not buy an extended warranty, I didn't even consider it. There's a great deal of documentation regarding the benefits of them, and the general consensus is that extended warranties, on the average, are simply one of the most profitable options a dealer sells. Obviously, you made the right decision.
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Old Jun 24, 2010 | 08:11 PM
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Originally Posted by zeevette
You've had amazingly bad luck with your car. Not only did I not buy an extended warranty, I didn't even consider it. There's a great deal of documentation regarding the benefits of them, and the general consensus is that extended warranties, on the average, are simply one of the most profitable options a dealer sells. Obviously, you made the right decision.
Well, I just about broke even on my first Extended Warranty (because I made the mistake of buying it from my local Dealer - all markup). The second extension I bought from Dennis Fitchner at a realistic price - without that, the car may have been up on blocks and out of commission the past two years!

I will say that the GMPP Extended Warranty is the only Extended Warranty that ever paid off. I don't generally buy any Extended Warranties on anything, but on a car that probably would cost $150,000 to replace one part at a time over the counter and MANY individual parts that cost more than the entire warranty, it is a no-brainer. If they offered a 3rd GMPP Extension, I would have bought it in a second!

This is a "partial" list of what the warranty covered and does not show the several thousand dollars of work the past few weeks (like new gas tank sensors in both tanks, transmission rebuild with new seals, two new differential seals, new EBCM, new Right Front Wheel Hub and harness and new Washer Tank Sensor)...


Last edited by Choreo; Jun 24, 2010 at 08:20 PM.
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Old Jun 24, 2010 | 09:05 PM
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Sweeeeet!

Thanks,Matt
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Old Jun 25, 2010 | 06:42 AM
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Originally Posted by jrprich
Choreo,

Very sound advice !
Agreed! Choreo has the right attitude, I'm coincidentally taking my service guy a $25 gas card today. My dealer guys have done more for me over the years than I could ever have expected. Consideration goes a long way....................
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Old Jun 25, 2010 | 11:51 AM
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Cool and we have on on the C6 and good sense of security
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