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I always thought that they hide the Lo-Jack, and the Battery, so that if the car is stolen, the theif does not know where the battery is, as he could disconnect it, and the car battery... hummmmm
This is what they told me. Also for the first 2 years they sent me cards for a service call which would have been $79. I never went through with it but its been 6 years now so maybe Ill give them a call. I know its working because when I take my #2 fob with the dead battery in the Lo-Jack fob they calll my cell phone to let me know there maybe a unauthorized movememnt of the car.