power convertible top question
#41
Melting Slicks
Member Since: Sep 2006
Location: Louisville Ky NCM Lifetime Member 429 (Member Since 1993)
Posts: 3,257
Received 261 Likes
on
182 Posts
St. Jude Donor '12-'13, '16
All I have to say is that my 08 vert w/ 13k miles and it has been at my Chevy dealer all day for the tonneu cover hitting the glass. At first, they had no idea whether it could be fixed or not, and I know and trust my service advisor very much.
But I got a phone call that it was fixed this afternoon. Came in, raised and lowered the top, did the same thing.
Only thing I was told is there are about 15 adjustment points, and it would be time and material to fix....
Considering I have a disability that prevents me from being able to reach behind my back, the glass workaround is no bargain.
I am really going to be upset if I have to pay several hundread dollars to get a few pieces of elastic fixed. That is totally insane on a $70,000 automobile.
To make it worse, its going to snow in the afternoon here tomorrow, so I probably will have to go pick it up without being fixed (I am not letting a dealer or anyone else keep my car over the weekend).
But I got a phone call that it was fixed this afternoon. Came in, raised and lowered the top, did the same thing.
Only thing I was told is there are about 15 adjustment points, and it would be time and material to fix....
Considering I have a disability that prevents me from being able to reach behind my back, the glass workaround is no bargain.
I am really going to be upset if I have to pay several hundread dollars to get a few pieces of elastic fixed. That is totally insane on a $70,000 automobile.
To make it worse, its going to snow in the afternoon here tomorrow, so I probably will have to go pick it up without being fixed (I am not letting a dealer or anyone else keep my car over the weekend).
Because as the top is up and the tonneau cover is closing, the glass is literally closer to your head than a seatbelt is. I reach my hand up, about 6" off my ear and hook the bottom of the glass with the tip of my pointer finger, pull forward about 1/4" and the tonneau clears without issue. It takes more effort to adjust the rearview mirror.[/QUOTE]
Listen, until 4 days ago, I didn't to buckle up, turn my head to the side, stick out my tongue, or any other stupid thing.
And I am 6'4" tall and weigh 285 lbs. I have a windrestrictor in, and the top in no way is hitting my head..... Pulling forward a 1/4" is not in the cards. My seat is dead back on the wind restrictor, and I am not going to be able to get in, and I am going to certainly where the power seat mechanism out, without a true fix.
Why doesn't the idiots at GM make this easier to adjust? It appears to not be a new problem.....I have owned my car from day 1 delivery from the museum, and a solution such as putting a stitch in elastic is ridiculous.....making that part of elastic wasn't the smartest thing in the world. Then not teach service how to fix it????
I would like someone from GM to explain this to me.......and the dealership I am going to sell's over 100 vettes a year...no one else in the area even comes close.
Last edited by Vette_DD; 02-15-2013 at 10:00 AM.
#42
Melting Slicks
Member Since: Sep 2006
Location: Louisville Ky NCM Lifetime Member 429 (Member Since 1993)
Posts: 3,257
Received 261 Likes
on
182 Posts
St. Jude Donor '12-'13, '16
Buckling up is no better solution than pulling the seat up. All that does is allow the glass to FALL down further, rather be pulled back into the proper position. That was sort of the solution I experienced today.
#43
Drifting
Member Since: Dec 2010
Location: Danielsville Georgia
Posts: 1,939
Likes: 0
Received 1 Like
on
1 Post
Remove the wind restrictor. When I investigated them the consensus was that were a waste of money and really did nothing beneficial. Top going up or down I automatically touch the top near the glass and keep it out of the way of the cover.
#44
Melting Slicks
Member Since: Sep 2006
Location: Louisville Ky NCM Lifetime Member 429 (Member Since 1993)
Posts: 3,257
Received 261 Likes
on
182 Posts
St. Jude Donor '12-'13, '16
I still can't talk to my wife while driving, but that's not such a bad thing. That just means I still can't hear her complain about my driving.
#48
Racer
Member Since: Nov 2003
Location: Spanish Fort Alabama
Posts: 350
Likes: 0
Received 0 Likes
on
0 Posts
My 2011 GS Convertible Top has a bit of different problem. The fiberglass top cover above the "waterfall" now will no longer close by itself (motor gives off struggling buzzing sound). Turning around and pushing on it with some force will get it closed but issue seems to be getting worse.
I will look up the Service Bulletin noted earlier in this posting to see if that is covered (car still under warranty). I want to see what information is out there before I take it to the dealer I use (who is usually pretty good).
Anybody run into same issue/
I will look up the Service Bulletin noted earlier in this posting to see if that is covered (car still under warranty). I want to see what information is out there before I take it to the dealer I use (who is usually pretty good).
Anybody run into same issue/
#49
My 2011 GS Convertible Top has a bit of different problem. The fiberglass top cover above the "waterfall" now will no longer close by itself (motor gives off struggling buzzing sound). Turning around and pushing on it with some force will get it closed but issue seems to be getting worse.
I will look up the Service Bulletin noted earlier in this posting to see if that is covered (car still under warranty). I want to see what information is out there before I take it to the dealer I use (who is usually pretty good).
Anybody run into same issue/
I will look up the Service Bulletin noted earlier in this posting to see if that is covered (car still under warranty). I want to see what information is out there before I take it to the dealer I use (who is usually pretty good).
Anybody run into same issue/
,
#51
#52
My 2011 GS Convertible Top has a bit of different problem. The fiberglass top cover above the "waterfall" now will no longer close by itself (motor gives off struggling buzzing sound). Turning around and pushing on it with some force will get it closed but issue seems to be getting worse.
I will look up the Service Bulletin noted earlier in this posting to see if that is covered (car still under warranty). I want to see what information is out there before I take it to the dealer I use (who is usually pretty good).
Anybody run into same issue/
I will look up the Service Bulletin noted earlier in this posting to see if that is covered (car still under warranty). I want to see what information is out there before I take it to the dealer I use (who is usually pretty good).
Anybody run into same issue/
If you want me to run your VIN for a possible service bulletin let me know. Private message me and reference this thread.
-Kelly J. Chevrolet Customer Care
#53
Racer
Member Since: Nov 2003
Location: Spanish Fort Alabama
Posts: 350
Likes: 0
Received 0 Likes
on
0 Posts
Just to finish the story on my power convertible top Tonneau cover motor, local Chevy Dealer Terry Thompson tech found Actuator Gear stripped, they had one in stock and now top works fine!
#54
Burning Brakes
I am having the same problem with My 2011 G.S. Convert...two trips to the dealer... and they said it was all set both times. Went today and they tried and got home and its doing it again. The top goes down fine...but on the way up the cover hits the
window and the process stops. They say if it happens again they will
have to start moving body panels move the tonneau and trunk....that will certainly effect the lines ...no way...I have had the car less than two months...it has 10K miles and is a Certified GM car.
The vin is...1G1YW3DW4B5109030
I have seen other posts in the forum where Chev. engineers have gotten involved.......HELP
Arnie Rezendes
239.244.6549
239.244.6549
Last edited by REZ1; 12-03-2014 at 05:18 PM. Reason: spelling
#55
I have same issue. The cover taps the weather stripping of the rear window.
Once parked in a friends steep drive way, parked car facing up hill, the top actually stopped the tonneau cover from raising all the way.
So remember, try to open/close your tops on level ground.
also, you can unlatch open close your top from outside the car. When rear of top go vertical to let tonneau open/close. Releasing the button, will stop the action. Then just give your top a little nudge to get clear, and press button again to open close your top. If the contact, keeps you up at night.
Once parked in a friends steep drive way, parked car facing up hill, the top actually stopped the tonneau cover from raising all the way.
So remember, try to open/close your tops on level ground.
also, you can unlatch open close your top from outside the car. When rear of top go vertical to let tonneau open/close. Releasing the button, will stop the action. Then just give your top a little nudge to get clear, and press button again to open close your top. If the contact, keeps you up at night.
#56
HI Kelly
I am having the same problem with My 2011 G.S. Convert...two trips to the dealer...Estero Bay Chevrolet and they said it was all set both times. Went today and they tried and got home and its doing it again. The top goes down fine...but on the way up the cover hits the
window and the process stops. They say if it happens again they will
have to start moving body panels move the tonneau and trunk....that will certainly effect the lines ...no way...I have had the car less than two months...it has 10K miles and is a Certified GM car.
The vin is...1G1YW3DW4B5109030
I have seen other posts in the forum where Chev. engineers have gotten involved.......HELP
Arnie Rezendes
239.244.6549
239.244.6549
I am having the same problem with My 2011 G.S. Convert...two trips to the dealer...Estero Bay Chevrolet and they said it was all set both times. Went today and they tried and got home and its doing it again. The top goes down fine...but on the way up the cover hits the
window and the process stops. They say if it happens again they will
have to start moving body panels move the tonneau and trunk....that will certainly effect the lines ...no way...I have had the car less than two months...it has 10K miles and is a Certified GM car.
The vin is...1G1YW3DW4B5109030
I have seen other posts in the forum where Chev. engineers have gotten involved.......HELP
Arnie Rezendes
239.244.6549
239.244.6549
Apologies to hear about this situation with your 'Vette's top. I definitely understand your displeasure with repeated service visits and would like to look into this further for you. If possible, please initiate the private message to us and we'll see what we can do to assist.
William R.
Chevrolet Customer Care
#57
Heel & Toe
Member Since: Nov 2014
Location: Jacksonville TX
Posts: 20
Likes: 0
Received 0 Likes
on
0 Posts
I bought a 2012 GS Vert last week, and I seem to have the same issue most posting on this thread have (tonneau cover taps rear window trim upon raising top). I just figured I would take it in for service as it has just over a year gone from the factory warranty. That is where this thread really causes me concern. I hear a lot of more experienced posters on here saying taking it in to GM service techs is likely to cause more problems than solve them. I also found it surprising that the issue has seemed to be present in 05 and still exists on 2013 models. Surprise may be a mild expression of what I am actually feeling at this time. I have had other verts, mostly Asian and one BMW. All tops worked flawlessly every time for all the years of service I had them, and I never heard any different from other owners. Now don't get me wrong; I am more than ready to really get attached to this car for several reasons, but some of what I am reading here is distressing. Vert tops are not exactly new tech and 8 years to solve a chronic problem is not a short time for good engineering to show up or show nothing.
#58
Common problem and another example of GM genius design. You can take it to a dealer and hope they fix it....and hope they don't make it worse...or just do what a lot of us do and do the "Two finger tango". Just reach back and pull the top forward while the tanneau passes it. Been doing this for years. Would be nice if it worked correctly....but have heard to many stories where people have had it fixed at their own cost only to have it start happening again not to far down the road.
#59
Pro
I'm in this boat right now. Dealer didn't even attempt a fix for the cover hitting the glass. I have to take it back next week so they can try again. I've printed out these posts about this and pointed out what some are saying is the cause. Weak elastic or weak stitching in the area that holds that window back a little bit more than it is now.
I think they think I'm a nutcase.
Mike
I think they think I'm a nutcase.
Mike
#60
Pro
Thread Starter
I'm the original poster of this thread. I have a 2012 GS Convertible with this issue. My dealer told me way back that they could take the entire top off the car, take it apart (I think what he implied was the straps they need to replace are between the outer top and the liner, replace some elastic straps and put it all back together again.
I asked him if that would fix it for good and I got the impression that after these new straps stretched, it might start doing it again.
I still have until next April for my warranty to expire but I've found the two finger grab to be pretty easy and it works perfectly to stop the window frame from hitting the tonneau cover. If it was anything more than the two finger grab I would have it in to be fixed but I always try to balance the risk of having folks tear your car apart with how big an issue it is to beging with. Just how I approach it.
And I too have heard that this problem has existed for many years so it is a bit frustrating that GM never really chose to fix this issue.
My thoughts... bob
I asked him if that would fix it for good and I got the impression that after these new straps stretched, it might start doing it again.
I still have until next April for my warranty to expire but I've found the two finger grab to be pretty easy and it works perfectly to stop the window frame from hitting the tonneau cover. If it was anything more than the two finger grab I would have it in to be fixed but I always try to balance the risk of having folks tear your car apart with how big an issue it is to beging with. Just how I approach it.
And I too have heard that this problem has existed for many years so it is a bit frustrating that GM never really chose to fix this issue.
My thoughts... bob