My experience with... (PIC HEAVY)
#1
Instructor
Thread Starter
Member Since: Apr 2012
Location: Phoenix Arizona
Posts: 129
Likes: 0
Received 0 Likes
on
0 Posts
My experience with... (PIC HEAVY)
a company that has been mention here a lot recently. I will mention/not mention their name based on how they treat me while i am trying to return this defective product they sold me. I tried to install it 1/2 an hour ago and emailed them 15 minutes ago. I am not expecting miracles i would just like to document how things go to maybe help a CF member in the future.
I am not complaining yet(maybe a lil ). As long as they are willing to make it right theres no big deal. This kind of stuff happens. To me, how you treat a customer when stuff goes bad says the most about a company.
I pulled it out of the box and everything looked good, but with nothing to measure its fitment against it was just speculation. Well today was a nice day and i had some time to try to install it. This thing was not made right. Gaps were incorrect, bubbles by the light, and it was curved like a C.
Excuse my amateur photography
In the following pics you can see the curve very well
More Pics
I am not complaining yet(maybe a lil ). As long as they are willing to make it right theres no big deal. This kind of stuff happens. To me, how you treat a customer when stuff goes bad says the most about a company.
I pulled it out of the box and everything looked good, but with nothing to measure its fitment against it was just speculation. Well today was a nice day and i had some time to try to install it. This thing was not made right. Gaps were incorrect, bubbles by the light, and it was curved like a C.
Excuse my amateur photography
In the following pics you can see the curve very well
More Pics
Last edited by DvX; 04-27-2013 at 10:30 PM.
#3
Instructor
Thread Starter
Member Since: Apr 2012
Location: Phoenix Arizona
Posts: 129
Likes: 0
Received 0 Likes
on
0 Posts
very surprised, i have received an email from them already. :thumbsup:
i thought the same thing but im not putting the kind of pressure it would take to make it sit flush on my bumper. And even so the light fitment is poor at best and the bubbling around the light is a no go.
i thought the same thing but im not putting the kind of pressure it would take to make it sit flush on my bumper. And even so the light fitment is poor at best and the bubbling around the light is a no go.
Last edited by DvX; 04-27-2013 at 09:55 PM.
#4
what crap...send it back
#6
Team Owner
Member Since: Aug 2006
Posts: 22,998
Received 2,887 Likes
on
1,910 Posts
C6 of Year Finalist (appearance mods) 2019
Hope they take it back. Get a GM one or one from RPI. Mine is from RPI, it came prepainted and looks great after 2 yrs. GL
#8
Racer
Member Since: Jul 2011
Location: Prescott Arizona
Posts: 475
Likes: 0
Received 0 Likes
on
0 Posts
No way man! Not worth it. I hope thats not from RPI. I bought mine from RPI and it fit perfect!
Even trying to bolt your spoiler on and trying to "force it" into postion... bad juju
Even trying to bolt your spoiler on and trying to "force it" into postion... bad juju
#9
Team Owner
so....when you decide to mention the company how about we move this to the appropriate forum...Transaction/Feedback.
#10
Melting Slicks
Member Since: Oct 2006
Location: Made in USA Show Me State
Posts: 2,672
Received 0 Likes
on
0 Posts
I appreciate the way you are going about explaining to us the problem, and the respectable approach with the pictures, and also the communication with the vendor, instead of calling them out.
Problems do occur with parts/vendors, however they can be resolved most of the time with both parties satisfied in most cases. I respect you for taking the time to inform me and I hope this is resolved to your liking, as I am also interested in one of those spoilers.
Thanks again, and Good Luck...
Problems do occur with parts/vendors, however they can be resolved most of the time with both parties satisfied in most cases. I respect you for taking the time to inform me and I hope this is resolved to your liking, as I am also interested in one of those spoilers.
Thanks again, and Good Luck...
#12
ha same one that I got. It wasn't that bad though. I have the same issue with the third brake light not sitting flush inside the spoiler, but once it's installed, you can't tell unless you're close, bent down and look up at the light. The fitment was slightly off as well...I had to make one of the stock spoiler holes oval shaped with a drill to get it to fit. Then I just used 3M double sided molding tape on the ends, and all is good. I wasn't expecting it to be perfect OEM for what I paid.
#13
Instructor
Thread Starter
Member Since: Apr 2012
Location: Phoenix Arizona
Posts: 129
Likes: 0
Received 0 Likes
on
0 Posts
It was the cheapest I could find. I shouldve known better. After watching YouTube vids of others install theirs in 10 mins I knew mine was all wrong.
@mikemaj82
I think even had I done all that it still wouldn't have sit right. So far so good on the return tho. They should get me a shipping label tomorrow and off it goes. If they try to jerk me around I will just file a PayPal dispute and get my money thay way.
@mikemaj82
I think even had I done all that it still wouldn't have sit right. So far so good on the return tho. They should get me a shipping label tomorrow and off it goes. If they try to jerk me around I will just file a PayPal dispute and get my money thay way.
#14
It was the cheapest I could find. I shouldve known better. After watching YouTube vids of others install theirs in 10 mins I knew mine was all wrong.
@mikemaj82
I think even had I done all that it still wouldn't have sit right. So far so good on the return tho. They should get me a shipping label tomorrow and off it goes. If they try to jerk me around I will just file a PayPal dispute and get my money thay way.
@mikemaj82
I think even had I done all that it still wouldn't have sit right. So far so good on the return tho. They should get me a shipping label tomorrow and off it goes. If they try to jerk me around I will just file a PayPal dispute and get my money thay way.
#15
Le Mans Master
PM sent...