Moron Dealership Dented Fiberglass Rocker Panel
#1
Moron Dealership Dented Fiberglass Rocker Panel
Took my car to a dealership service center I thought I could trust (I know, I know). I had read a lot about improper lifting procedures used by shops, so the morning before I took it over I crawled underneath and inspected the underside of the rocker panels in excruciating detail to make sure there was no damage. Only saw a few hairline scratches far on the underside that were there when I bought the car.
When I got to the dealership, I had a long talk with the service manager about proper lifting procedures - using pucks, setting the machine lower before swinging the arms under, etc. Expressed how this car is pristine and if he could vouch that the guys would take good care of it. He says his guys are well aware of how to properly lift a Z06 and that it would be no issue.
I get the car back, and it turns out some cave dwelling moron swung the lift arm under my car without even so much as bending over to make sure it would clear:
It's maybe the size of a dime if that, and it's 90-95% on the underside of the panel with only a tiny fraction on the side.
In the face of my angry rant, the service manager immediately accepted responsibility and indicated that the bodyshop on premises would take care of it.
My issue is.......I don't want to end up with some sort of paint work that's not as good as the factory, just to fix this little blemish. What would be the best option for having this repaired with minimal paintwork, etc? I'm not even considering having them blend other panels or anything like that.
When I got to the dealership, I had a long talk with the service manager about proper lifting procedures - using pucks, setting the machine lower before swinging the arms under, etc. Expressed how this car is pristine and if he could vouch that the guys would take good care of it. He says his guys are well aware of how to properly lift a Z06 and that it would be no issue.
I get the car back, and it turns out some cave dwelling moron swung the lift arm under my car without even so much as bending over to make sure it would clear:
It's maybe the size of a dime if that, and it's 90-95% on the underside of the panel with only a tiny fraction on the side.
In the face of my angry rant, the service manager immediately accepted responsibility and indicated that the bodyshop on premises would take care of it.
My issue is.......I don't want to end up with some sort of paint work that's not as good as the factory, just to fix this little blemish. What would be the best option for having this repaired with minimal paintwork, etc? I'm not even considering having them blend other panels or anything like that.
#4
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Who is the dealer? Lets give credit where credit is due.
#6
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Took my car to a dealership service center I thought I could trust (I know, I know). I had read a lot about improper lifting procedures used by shops, so the morning before I took it over I crawled underneath and inspected the underside of the rocker panels in excruciating detail to make sure there was no damage. Only saw a few hairline scratches far on the underside that were there when I bought the car.
When I got to the dealership, I had a long talk with the service manager about proper lifting procedures - using pucks, setting the machine lower before swinging the arms under, etc. Expressed how this car is pristine and if he could vouch that the guys would take good care of it. He says his guys are well aware of how to properly lift a Z06 and that it would be no issue.
I get the car back, and it turns out some cave dwelling moron swung the lift arm under my car without even so much as bending over to make sure it would clear:
It's maybe the size of a dime if that, and it's 90-95% on the underside of the panel with only a tiny fraction on the side.
When I got to the dealership, I had a long talk with the service manager about proper lifting procedures - using pucks, setting the machine lower before swinging the arms under, etc. Expressed how this car is pristine and if he could vouch that the guys would take good care of it. He says his guys are well aware of how to properly lift a Z06 and that it would be no issue.
I get the car back, and it turns out some cave dwelling moron swung the lift arm under my car without even so much as bending over to make sure it would clear:
It's maybe the size of a dime if that, and it's 90-95% on the underside of the panel with only a tiny fraction on the side.
I am seeing an ever increasing number of posts from "new" members bitching about the most inane little things and I am beginning to think these are just trolls who come here to see who they can wind up, and there are an unlimited number of people here who can get wound up over **** like this.
If this isn't a troll thread, then you should immediately sell your vette and get another car because things are going to happen to it and you are going to have to go into therapy to deal with those instances.
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#7
Le Mans Master
#8
#9
Honestly, it's a CAR and things happen to cars. It's 95% on the underside and you are whining about getting it fixed right?
I am seeing an ever increasing number of posts from "new" members bitching about the most inane little things and I am beginning to think these are just trolls who come here to see who they can wind up, and there are an unlimited number of people here who can get wound up over **** like this.
If this isn't a troll thread, then you should immediately sell your vette and get another car because things are going to happen to it and you are going to have to go into therapy to deal with those instances.
I am seeing an ever increasing number of posts from "new" members bitching about the most inane little things and I am beginning to think these are just trolls who come here to see who they can wind up, and there are an unlimited number of people here who can get wound up over **** like this.
If this isn't a troll thread, then you should immediately sell your vette and get another car because things are going to happen to it and you are going to have to go into therapy to deal with those instances.
Maybe you don't care when someone damages your car, but when I hand my keys to somebody I trust that they won't be reckless with my something that I paid hard-earned money for and put effort into keeping in a nice condition. This is damage that was avoidable, and only occurred due to (arguably) extreme carelessness in slamming a lift arm at great speed into the fiberglass.
Furthermore, suppose I want to sell the car down the road, and I disclose this damage and it causes the car to be worth less? Now that's money out of MY pocket. Again, maybe that's something YOU don't care about, but I guess in that case money just might be infinite for you. Congrats on doing so well.
Maybe you consider this to be "inane" damage. There are certainly spots on my car that I would classify as such. The damage shown in the picture I posted does NOT fall into that category.
#10
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.....is this a joke? They damaged my car after I specifically told them how to avoid such damage, and then tried to play it off by returning the car to me and hoping I wouldn't notice. This would maybe be one thing if I had unavoidably run over a piece of debris while on the highway; but that is obviously not the case. In fact, about two weeks ago exactly that happened with a section of a truck tire and it put a nice little scratch in the front fascia. But I polished it mostly out and moved on with my life. That sort of stuff happens when you daily a car. This damage from the dealership is much more significant than that.
Maybe you don't care when someone damages your car, but when I hand my keys to somebody I trust that they won't be reckless with my something that I paid hard-earned money for and put effort into keeping in a nice condition. This is damage that was avoidable, and only occurred due to (arguably) extreme carelessness in slamming a lift arm at great speed into the fiberglass.
Furthermore, suppose I want to sell the car down the road, and I disclose this damage and it causes the car to be worth less? Now that's money out of MY pocket. Again, maybe that's something YOU don't care about, but I guess in that case money just might be infinite for you. Congrats on doing so well.
Maybe you consider this to be "inane" damage. There are certainly spots on my car that I would classify as such. The damage shown in the picture I posted does NOT fall into that category.
Maybe you don't care when someone damages your car, but when I hand my keys to somebody I trust that they won't be reckless with my something that I paid hard-earned money for and put effort into keeping in a nice condition. This is damage that was avoidable, and only occurred due to (arguably) extreme carelessness in slamming a lift arm at great speed into the fiberglass.
Furthermore, suppose I want to sell the car down the road, and I disclose this damage and it causes the car to be worth less? Now that's money out of MY pocket. Again, maybe that's something YOU don't care about, but I guess in that case money just might be infinite for you. Congrats on doing so well.
Maybe you consider this to be "inane" damage. There are certainly spots on my car that I would classify as such. The damage shown in the picture I posted does NOT fall into that category.
Damned drama queens....
Quit your sniveling and "move on with your life".
Some car guys are such whiners.
Last edited by Mcrider; 10-14-2018 at 05:31 PM.
#11
Race Director
Might be me but I think you’re being unnecessarily harsh. You’re new here also.
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#12
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e've got 45 years building Harley's and I can promise you that in all those years I haven't heard 1/100th the whining about minimal **** like I 've heard here in the last 6 months.
The biggest difference is HD people actually RIDE their bikes. Seems like an awful lot of people with vettes just wax them, and complain.
#13
Last edited by B1RDLAW_Z06; 10-14-2018 at 05:58 PM.
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#14
Race Director
New compared to who? You?
e've got 45 years building Harley's and I can promise you that in all those years I haven't heard 1/100th the whining about minimal **** like I 've heard here in the last 6 months.
The biggest difference is HD people actually RIDE their bikes. Seems like an awful lot of people with vettes just wax them, and complain.
e've got 45 years building Harley's and I can promise you that in all those years I haven't heard 1/100th the whining about minimal **** like I 've heard here in the last 6 months.
The biggest difference is HD people actually RIDE their bikes. Seems like an awful lot of people with vettes just wax them, and complain.
There is a typical Corvette stereotype but It doesn’t apply to all. If that’s the way we al think we could also think that all motorcycle riders are thugs but we know that’s nowhere near the truth
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CorvetteBrent (10-16-2018)
#15
I’ve been on many car forums over the past 15 years and one thing I’ve noticed is that there’s always one person who has to come into a thread and throw a tantrum and be argumentative even though they have nothing to contribute. The fact that we have a disagreement over what is an acceptable level of damage notwithstanding, congrats on being that person. You’re incapable of even making your argument without calling people names and just disrupting everything in general. Not sue why you’re even here but maybe it’s you who should move on with your life because I am just baffled as to why you’re on this forum in the first place. Maybe take your petulance to a Harley-Davidson forum instead, tough guy. Thanks and have a nice day.
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CorvetteBrent (10-16-2018)
#16
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2023 C6 of the Year Finalist - Unmodified
2022 C6 of the Year Finalist - Unmodified
2021 C6 of the Year Finalist - Unmodified
Its a small chip on the bottom of the rocker panel? You are more **** than I am, & that's saying something, Let the dealership fix it & move on
#17
This actually makes me feel a lot better. The more I think about, the more I’d rather just use a touch up/spot paint fix and buff out the result. I don’t think I want them repainting the panels at all
#18
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C6 of Year Finalist (appearance mods) 2019
I wouldn't dare look at the bottom of my rockers at 207,600 miles. But who else could see it? Get it fixed and don't worry about it.
I try to keep it looking good also.
I try to keep it looking good also.
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CorvetteBrent (10-16-2018)
#19
Melting Slicks
I had the same happen to my ‘98 C5. Dealership punctured the underside of the rocker. Didn’t notice until I got home. Looked like a moth stuck to the bottom but it was fiber. Dealer fixed it without issue and not noticeable but they should have immediately acknowledged it.
Dealerships that sell theses cars should know that Corvettes are not just cars and go out of their way to be a bit gentle but I do understand that they are fixing Cruzes as well. Find a local high end specialty shop. I’m glad I have one.
Dealerships that sell theses cars should know that Corvettes are not just cars and go out of their way to be a bit gentle but I do understand that they are fixing Cruzes as well. Find a local high end specialty shop. I’m glad I have one.
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#20
Le Mans Master
I had the same happen to my ‘98 C5. Dealership punctured the underside of the rocker. Didn’t notice until I got home. Looked like a moth stuck to the bottom but it was fiber. Dealer fixed it without issue and not noticeable but they should have immediately acknowledged it.
Dealerships that sell theses cars should know that Corvettes are not just cars and go out of their way to be a bit gentle but I do understand that they are fixing Cruzes as well. Find a local high end specialty shop. I’m glad I have one.
Dealerships that sell theses cars should know that Corvettes are not just cars and go out of their way to be a bit gentle but I do understand that they are fixing Cruzes as well. Find a local high end specialty shop. I’m glad I have one.
Chevys are all "product" to a Chevy tech, even Corvettes. They come in, punch a clock, go to work and punch back out at the end of the day. It is extremely RARE to find a dealership tech in love with Corvettes. In the rare instances when that happens, usually that tech owns a Vette too. But, even they will burn out eventually. I couldn't stand what I saw (and was being trained to do), so I went back to school; otherwise, I might still be there as I love working on cars to this day.
It's a simple concept that even water knows...path of least resistance........
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