shaX 07

A Chevy Dealership is telling me they can't see the full service history performed at all Chevy dealerships on a particular Corvette. They tell me I have to contact each dealer individually to get each ones service history. I thought they had one system where they could see any service ever performed at a Chevy Dealership? I used the term "VIS" report and they did not know what that meant. What words do I need to use to get them to understand that this is possible, or am I simply mistaken?

81VETTOM

I had to call all the dealers that worked on my car to clarify some items on a Carfax. Dealing with some of them was unreal. I don't know how they can pass themselves off as "customer service". I used to work at a Chevrolet Dealer was hired to "bring back" the Corvette business. I Know they were not linked then or now for service records. Sorta like your medical records. Maybe this has changed, but I am not aware of that, none around here are.

shaX 07

Interesting. I keep reading on this forum about "GM VIS" reports where I thought these would show the full service history of a vehicle, but I guess I am incorrect.

Jeff T.

I had the same issue when I took mine in. Couldn't "see" previous service history.

JABCAT

They just don’t know how to pull the report. When I bought my previous ‘12 Grand Sport I had the same issue at a local Chevy dealer. The service manager had to ask 3 different service writers before one knew how to pull up the report.

Maybe check another dealer. Any GM dealer can pull it up, doesn’t have to be Chevy.

ruxvette

Check post #16


https://www.corvetteforum.com/forums...ce-record.html

cadyshac

I bought my 427 from a private seller but before I did I went in person to a local Chevy dealer and asked them if they could print the VIS record on the car. I provided them with the VIN number and it took all of a couple minutes and I had the complete history of the service performed at any GM dealer in my hand. I have done this more than once, it all depends on the competence and willingness of the person at the service counter. Good luck to you, try another dealer!

buckmeister2

You have to use the title "VIS Report", and if someone has not heard of it, find someone who has. I was turned down once, but asked for the service manager. He knew what it was, and pulled it for me.

ruxvette

Or, print post 16 I gave the link to above and take it in with you.

81VETTOM

Thank you for that refernce